UPDATE: Yea, Ron's Auto & RV doesn't care and minimized any accountability. YOUR PROPERTY IS NOT…read moreSAFE HERE!! Their email: "Hey, I apologize for the delay in getting back to you directly. I see your email and I want to address these concerns immediately. Regarding your voicemails, I need to check with the team to see if they were received and why they weren't returned. That shouldn't have happened. I was unaware of it when I responded to your review and appreciate the clarification and feedback.. Regarding security measures, we make every reasonable effort to ensure all doors and compartments on every vehicle left outside are locked at night. Keys are locked inside, and the alarm is set. We're installing an exterior camera system, but it won't deter crime or identify anyone. Unfortunately, this is the world we live in now. I understand your frustration, and feeling of violation. I'm sorry, but what happens when we are not here is out of our control. This is the same as if the vehicle were parked in a Walmart parking lot and items were stolen, parked on the street at home, or if a meteorite hit it at night. Comprehensive vehicle insurance covers that. If it were damaged while we were operating the vehicle, that is a different story. Our insurance covers that. I would suggest filing a police report, we are happy to help with any investigation. Hopefully, more patrol cars may be dispatched to the immediate area. I agree, communication needs to be better, and we take the security of customer vehicles seriously. Thank you for your time, Ryan Syring Owner Ron's Auto & RV / Orchards Muffler Phone: 360.256.7035 ronsautorv.com" After posting my original review, the owner finally responded. Unfortunately, his response was more disappointing than reassuring. While he acknowledged that our calls should have been returned, most of his response focused on why Ron's Auto & RV is not responsible for property stolen from customer vehicles left on their lot. Our RV was broken into while in their possession, and items including camping equipment and our registration decal were stolen. Comparing an RV left at a repair facility for weeks to a vehicle parked at Walmart misses the point entirely. Customers leave their vehicles with a repair shop expecting a reasonable level of security and accountability. What concerns me most is not the theft itself, but the apparent lack of concern afterward. The focus seemed to be on avoiding liability rather than addressing why a long-time customer's property was stolen while on their property. The mechanics may do good work, but based on our experience, I would strongly recommend looking elsewhere if you value security, communication, and accountability.

Took our Jeep Liberty in to resolve a continued issue with our heater. Another auto repair company…read morehad replaced the thermostat and radiator, but the issue wasn't resolved. Ron's found that the coolant was low, dirty & watered down. They did a coolant exchange, but the problem persisted. They had to completely remove all coolant and ran a cleaner through the system. Then they put in new coolant. This told us that the new radiator (from the previous shop) had been filled with old original coolant plus water!!! I highly recommend this shop.

They claimed they changed the cabin air filter which in a subaru impreza is a real chore. They…read morecharged me an hour's labor for it, but it was not done. I found out when I heard a strange noise when I turned on the fan. I did a little research online and realized it was a dirty cabin air filter. It took an hour and a half but I replaced the cabin air filter myself and it was choked with a 1 inch layer of dust. When I opened the hood they had left a small wrench in the engine bay right where the hood latch is, and my oil dipstick was gone. Stay away!

I have to add an update to this review- I took my car in to get it checked out in December because…read moreit was running really rough. They diagnosed, fixed it, and it was back in my possession within 24 hours. They also sent me a follow up text the next day to check up on how it was running AND then another follow up text months later to check if it was still running good. Amazing mechanics and customer service.

We've used these guys multiple times for our RV repair, but this morning, my battery died sitting…read moreat the gas pump next door, and the gentleman (I wish I caught his name) came right over and gave me a jump,and not only that, he was super friendly about it!! So,sir, if you see this, I'd love to drop of a bottle or 12 pk of your favorite liquor to enjoy for the Holiday, as a THANK YOU FOR BEING A GREAT HUMAN BEING!! SERIOUSLY, RESPOND AND LET ME KNOW! Srutledge814@gmail.com

These people know what they are doing... they have done all the work on two different rvs we've…read moreowned... friendly, professional business owners and staff

Referral from trans medic on Burnside in Gresham. I have a 95 Ford bronco had suspension, top seal…read morereplaced do to leaking and all sorts of other things fixed. I worked with Ashley and very pleased and worth the money they stand by all their work and taking my other cars in also..thank you so much.

Our new favorite place to take our family vehicles! We feel they have great prices, aren't trying…read moreto screw you over, don't try to sell you anything, correct and straightforward diagnosis. I always went to VanDamms but they are always so busy now (although they are wonderful) but I can never get a quick appt. I go here now and get an appt within the week which is very nice. The lady at the front desk is always sweet and helpful whether I'm calling with a question or need an appointment or to tell me what my car needs. We won't go anywhere else now :)

I just completed a 1989 Chevy V3500 with a Cummins 12 Valve swap. I needed the rear drive shaft…read moreshortened and the front lengthened. Wayne got me right in and the shafts were done in 5 days. I will be back for new ring and pinions and have no doubts Wayne will perform rock solid work. I haven't come across a good guy like Wayne in the auto repair world that often at all.

I had the differential in my '68 Chevrolet C10 rebuilt at the shop, and had nothing less than…read moreexcellent work and service. The new owner, Wayne and his son made sure the rebuild was completed to my satisfaction after a few hiccups. Wayne stands behind his work, and made sure that everything was done for me in a timely manner. I can's say enough about how good the service was. The highest compliment I can think of is recommending his service to everyone I know - which I whole-heartedly do! Thanks again for going the extra mile!

Was told by another repair shop (dealership) that my engine was blown and needed to be replaced…read more Brought it here for a second opinion, they fixed it and it's been running great for 6 months now! Wonderful customer service and quick turnaround, will definitely be back!

Traveling through the area and had some vehicle issues. Lomeli's wasn't sure if they could fix the…read moreproblem but they were willing to have a look. When it turned out they couldn't, they went out of their way to call around and find someone who could. That was totally unexpected and really helpful as I'm from out of town. I can't thank them enough for their help.

Thought I would stop in and check to see how much it would cost to fix an exhaust leak, the moment…read moreI walked in I was kindly greeted. I told them what was going on and they said they would take a look. A few minutes later, they came back and told me they could get it fixed that same day and the price was pretty reasonable. It didn't take long and I got a text when my car was ready to be picked up. The moment I turned my car on, I could instantly tell the difference! They did such a good job. My car sounds so much better and no longer has a smell. They explained to me exactly what work was done on my Subaru. Definitely would recommend!

Had them install a flowmaster muffler and an exhaust tip, super fast, professional and real nice…read moreguys

Great customer service!!!!!!!!! Staff very friendly and…read moreknowledgeable!!! went in for an awful sound coming from my front wheel bearing. I had no Idea originally what it could have been?? But...... They diagnosed and had it all fixed.. literally The fastest place I have ever been too, and they were busy!! I will definitely be back. Thank you again!!!!!!!

Great service and my repair came in under budget. It was recommended by a friend and he was right…read moreon .