Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

An amazing place to take your car to. I had a great experience with Sebastian he really helped me…read moreout a lot and I will definitely be coming back! Would definitely recommend coming here!

Called asked how much it'll be for a diagnose test and tow. Was told they have a special and both…read moreare free. just to be told that was false information when I arrived. Car was fix and everything was resolved. Need to do better with communication and if it's a new person I wouldn't leave them alone to give false information to paying customers. I was told that "people make mistakes and it's his second day" lol, sounds like a scam to get people to come in. To each its own.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Mike and the whole crew is awesome. No higher pressure up sell. Tell them what you need done and…read morethey do it.

Very fair prices for my brakes. No wait time. Knowledgeable technicians. Gave us a ride home so we…read morecould leave the car. Friendly.

this was my second time coming to Bagwell Mathis Automotive. I can not emphasize how happy I am…read morewith their services! Madison and Melissa are friendly and helpful and awesome! Bart, my new mechanic, was fast and thourough i went in with a leaking power steering fluid issue and requested a brakes check because the brakes just didn't feel right. I let them know that I will be traveling on Saturday and time was of the essence. My tundra was diagnosed in 20 min complete with a video and personal walk around to show me! From start to finish: in and out in 9 hours... had to wait for the rack and pinion til morning ! incredible! All work, including brakes and rotors at lightening speed! Thank you guys! Personal, Professional and Fair Pricing! THIS is how it's done!! Tracy Parris Client for Life

I am extremely pleased with my experience and service at Christian Brothers Automotive Ducktown!!!…read more From the warm, genuine,, and personable front desk person Tyler, to the calming music and welcoming atmosphere, I am thrilled that I found this place!!! In addition to the customer service, I'm equally happy with the cost for the service, the transparency of the mechanics, and the performance of my car.....there IS a noticeable difference in how my car performs. I am so happy I found this place!!!

2nd time at CBA! Excellent service again. Timely problem assessment and quicker fix. Highly…read morerecommend CBA

Wow what an amazing experience!! Everyone here is so nice and very professional!! They did a great…read morejob with our last minute trailer issue! We had called a couple places that said good luck! But handy lube is the way to go!! We got there at 10:30 and left by 10:45 quick and easy fix!! Thanks Steve!! Your rock!!! Keep up the amazing business

Update: my car has been leaking oil since I got my oil changed at Handy Lube. The oil filter was…read morehanging on by a thread. On top of the piss poor customer experience I had, now this... Do not recommend.

This place saved me!!! I've gotten oil changes here and there from this shop before, but last time…read moretook my car to the dealership by my house for convenience--my mistake. They left my filter loose and so I lost all my oil and was driving without a sufficient amount in my engine for a week. I took my car in this morning and they got me in first thing and assessed my car. Found the problem and put oil in it in under 15 min--I went to pay and they told me not to worry about it. So thankful for such good people. HIGHLY recommend this place!

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

I've been coming to this shop for several months for oil changes and had always trusted them--until…read morenow. On my most recent visit, I asked if they could help replace the battery in my Volvo key fob, which wasn't working. I handed it directly to the person at the front desk. It wasn't damaged--just likely had a dead battery. But when they returned it to me, not only was the battery still dead, but the entire key fob was broken. I later had it inspected at a Volvo dealership, and they confirmed the internal components were cracked and beyond repair. The replacement cost? $850. I emailed the shop to explain everything and got no response at all. When I followed up by phone, I was told, "Well, we tried to help you," instead of taking any responsibility. No apology. No accountability. And frankly, no care. As someone who had been a repeat customer, I expected better. If your vehicle has a specialized or sensitive key fob--especially a Volvo--I highly suggest you go somewhere else. They clearly weren't qualified to handle it, and now I'm left with an expensive problem and zero support.

Fast, friendly, and hassle-free service!…read more Had a great experience at this Valvoline location. The staff was extremely friendly and professional from the moment I pulled in, and they walked me through everything clearly without any pressure. The service was quick and efficient -- in and out before I knew it -- which is exactly what you want from an oil change. They checked everything thoroughly and kept me informed the whole time. A huge bonus was the military discount, which was very much appreciated. It's always great to see a business that recognizes and supports service members. If you're looking for a fast oil change with great customer service and fair pricing, this Valvoline absolutely delivers. I'll definitely be coming back.

Hello, I have been…read more a Valvoline customer for a few years and have raved and used your services in CA, FL and now GA I appreciate and enjoyed. the camaraderie from the team today. Today's stellar performance included Max, Caleb, Mike and Chase, because of today's experience I will definitely return and shout out as well as praise Valvoline for this team. Thank you Gentlemen, for your elevated customer service, teamwork and experience. Respectfully yours, Fernando "DJ Freestyle" Farres