we took our Nissan Altima to this repair shop to diagnose and fix issues we were experiencing…read more However when the repairs were finished,$900+, the vehicle was running worse than it had before. In addition, the Service Engine light came on ,which was not an issue prior to the work. We are concerned and feel that the repairs may not have been completed properly and would like the matter reviewed and resolved. Stay far away from this place!

Jessie and Preston are the best! Knowledgeable and will not sell unnecessary repairs or overcharge…read moreyou.

Don't put off getting the oil changed in your car. Regularly maintained vehicles will pay you back…read morein the long run by lasting many more miles and years on the road! I found you a fantastic automotive shop where the staff is friendly while you relax in their comfortable lobby. Herbert Automotive really impressed me with the best service, quality work and value! They have a free coffee bar for customers! Derrick and Nathaniel were our customer service representatives and they were helpful and allowed us to use our coupon we found online and they gave us an additional $10 off. How kind! The best thing is how unbelievably fast it was to get an oil change without an appointment. 20 minutes and they helped me out by offering additional services. After getting my approval, they put on new windshield wiper blades, cabin filter, and an air filter for the motor. The prices were quoted to me and they showed me the old dirty filters. Best of all the mechanics noticed my vehicle had a leaking rubber boot at the axle area. Which was great timing since my vehicle is within warranty and I can have the repair done free of charge at the dealership. I had called another shop about an oil change and they told me my car would have to be dropped off and I could pick it up in six hours. What a joke, no way. Having my oil changed and other items replaced in 20 minutes was a miraculous accomplishment!

I thought it would be too costly to do an oil change at a dealership so I went to Herbert…read moreAutomotive. The charge was $114.98. I found out the Toyota dealership charges $79.00. Also I was told I need new brake pads immediately and that my brakes failed the fluid test. In checking with a reputable repair shop, I have about 30% left on the brake pads and can wait a while longer before replacing. Also, the repair shop is not aware of a "test" for brake fluid. I will not be going back to Herbert.

Wow what an amazing experience!! Everyone here is so nice and very professional!! They did a great…read morejob with our last minute trailer issue! We had called a couple places that said good luck! But handy lube is the way to go!! We got there at 10:30 and left by 10:45 quick and easy fix!! Thanks Steve!! Your rock!!! Keep up the amazing business

Update: my car has been leaking oil since I got my oil changed at Handy Lube. The oil filter was…read morehanging on by a thread. On top of the piss poor customer experience I had, now this... Do not recommend.

Christian Brothers Automotive in Cumming provides A+ service…read more It is not necessarily the cheapest, but the quality of the work and service is top-tier. I highly recommend them! I have been taking my cars to them for many years.

Outstanding customer service! When the repair for my car A/C had not yet been completed, Tom…read morearranged for transportation to and from my home so I would not miss my Physical Therapy appointment. I would heartily recommend Christian Brothers Automotive!

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

Very fast and accurate service, friendly professional staff! Will tell all my friends to go there…read morefor their automotive needs!

I am not someone who frequently writes reviews, but Herbert's Automotive on Browns Bridge Road in…read moreCumming absolutely deserves this recommendation. During the recent blistering heat, my car's air conditioner suddenly stopped working while I was driving home. I brought it to Herbert's Automotive the very next morning, and even though they had to order parts, my car was repaired and ready within a day. Steve Tremble and the entire team were professional, knowledgeable, courteous, and genuinely pleasant from beginning to end. Their positive attitude and exceptional customer service, affordable -- and made a stressful situation so much easier. They fixed my car in a jiffy--and now my air conditioner practically sings! What a difference great customer service makes. I highly recommend Herbert's Automotive. Bring your car there--you will be glad you did!

They lost my car key almost 2 months ago, and it's still not resolved…read more I was promised a replacement two weeks ago, but no one ever showed up to my house. No email, no phone call, no text, nothing. I went back to the store a week later and was told they would reach out again later that day. A week later, I'm still keyless with no appointment, no update, and no accountability. I even spoke with Derek, the district manager, and somehow nothing has been resolved. What makes this even worse is that the mechanic who last had my key quit, and apparently he was the last person who had it. So now the key is just gone and no one there seems to know anything about it. And every time I call, they tell me they'll "take my number and call me back." I've given them my information multiple times and no one ever calls back. One time when I called, the assistant manager literally laughed after I told her that they had already taken my information multiple times and promised to call me back before. After laughing, she still said, "Let me get your information and someone will get to you," like that hasn't already happened several times. The crazy part is this should be a simple fix. Cutting and programming a key takes maybe 30 minutes, yet here we are almost two months later and I still don't have a key. And to top it all off, the only reason they even had my key in the first place was because I went in for an alignment. I waited there for about an hour, only to be told they couldn't even do the alignment and that I had to leave. So not only did they waste my time, they lost my key in the process. I showed up because I was told I could get an alignment the same day within about an hour. Instead, I left with no alignment and somehow without my key. Two months later and I'm still dealing with a problem they caused. Completely unacceptable.

Very fair prices for my brakes. No wait time. Knowledgeable technicians. Gave us a ride home so we…read morecould leave the car. Friendly.

this was my second time coming to Bagwell Mathis Automotive. I can not emphasize how happy I am…read morewith their services! Madison and Melissa are friendly and helpful and awesome! Bart, my new mechanic, was fast and thourough i went in with a leaking power steering fluid issue and requested a brakes check because the brakes just didn't feel right. I let them know that I will be traveling on Saturday and time was of the essence. My tundra was diagnosed in 20 min complete with a video and personal walk around to show me! From start to finish: in and out in 9 hours... had to wait for the rack and pinion til morning ! incredible! All work, including brakes and rotors at lightening speed! Thank you guys! Personal, Professional and Fair Pricing! THIS is how it's done!! Tracy Parris Client for Life

The owner Chad is an honest guy and I couldn't have asked for a better experience! Dropped off my…read morecar to replace the front brakes and it was ready within 2 hours. Charged me exactly what he said he would and I couldn't be happier! I will be back here for any future car repairs.

All I need to say is don't get tied up with his guy! Chad does not do what he says he will do. I…read morepaid him for repairs up front and he never did the repairs, None, Nada, Zip..... I loaned him money and he has not and will not pay me back and he signed a written, legal contract. Stay Away.

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!