Booked an 11am oil change appointment online and even got a reminder texted to me ahead of time. When I arrived at 10:59am, I was told that they had taken in a bunch of walk ins and due to being short staffed, it would be 1:30 before they even got to me. They offered to rebook my appointment. Very frustrating that they didn't call me ahead of time to let me know this. I asked why they didn't and she told me that she was busy waiting on customers. There were two people sitting at the desk so I'm thinking this isn't a valid excuse. My guess is that they saw the coupon that they had mailed to me, in my hand, and didn't feel that a $49.99 coupon was worth their time. I drove over to Grease Monkey on the other side of the parking lot and they immediately got me into a bay. I didn't even have to exit my vehicle. They offered a $25 coupon online, which they honored, which got me just a couple of dollars from the coupon that Speed had mailed me. read more

Love this place. Everyone there is friendly and honest. I have been bringing my cars here for years. They stand behind their work. They tell you like it is without forcing you to fix A, B, and C before they'll complete an oil change. It's the most relaxed around anything car-related one will get. read more

My wife was driving a 2013 BMW X3 and it decided to stop running and she was stranded on the side of the road. When I got there, I tried to get the car restarted and it reminded me of a car that was flooded. By the time we figured out what towing company we might use and talked to a police officer, I was able to get the car started. I figure it might be a fuel pump and called a nearby garage which was Speed Auto. A very nice lady named Kiki said bring the car over and so I just made it to garage before the car broke down again. Turns out, car needed a low fuel pump and a high fuel pump and she said we really could use a serpentine belt too. We had Speed do all of these repairs. Several days after the service we did notice a small gas smell inside the car but Kiki took care of us. Thanks Kiki and thanks Speed Auto Repair! - Brad W. read more

I have used them several times and they do a good job. they are honest and send you a copy of all work and work if any that needs to be done. read more

Excellent service. Staff is very helpful and knowledgeable. They get the job done quickly and as expected.

Great service and they were attentive to all my questions! My Range was in good hands!

I received a flyer that they do "free second opinion" and brought my truck for having the break estimate. My usual place ("honest 1 auto") quoted me over $1,500 and I wanted, well, a second opinion. Speed Auto price, line by line, was about 15% higher than honest 1 auto so I decided to go with my usual mechanic. Despite "free second opinion" theymade me pay $140 for it so I am not too happy about it. Can't qualify the work as they have not done anything on my truck but the estimate was high and it was not free as the flyer mentioned. read more

These guys do good and honest work here. I have been bringing my vehicles here for the last several years for all my general maintenance with no issues or complaints whatsoever. The staff here do an excellent job at explaining any issues that need to be addressed. Their prices are very good; very competitive. Their service is what sets them apart more than anything else. Showing honest interest and genuine care for your vehicle as if it were their own. read more

Speed Auto Repair - Auto Repair Near Me - Suwanee, Georgia

I went here one Thursday evening for an emissions test. It was a flat $10, no add'l fees or taxes. I was in and out in about 15 to 20 mins. The gentleman at the computer was friendly enough. The mechanic conducting the test was rather super straight faced and serious. Any who, paperwork was provided showing the emissions results. Everything was quick and easy enough. I didn't need to complete any new customer paperwork. The mechanic just needed my keys to get the VIN info. read more

Speed Auto Repair - Auto Repair Near Me - Suwanee, Georgia

Car wouldn't shift into park and my normal mechanic was backed up so I took it in. Got quoted $500 to replace the entire shift assembly and charged $90 for the "diagnostic". A quick YouTube search when getting home found me the $12 replacement plastic piece that has remedied the issue. Don't call yourself a mechanic if you're not willing to explore solutions that benefit your customers. Long story short I want my "diagnostic" fee back, since the service rendered was absolutely worthless and didn't address the real cause of the issue. read more

Speed Auto Repair did a great job at an affordable price! I needed an OEM exhaust part installed same-day. I called around and after many conversations I found them! They charged an extremely fair price and were extremely kind throughout the service. They had great prices for other services as well. I will definitely come back in the future! read more

I called DC Auto Service to get an appointment for an oil change and to check the brakes on my vehicle. They answered the phone within a few rings and in a very friendly way said to bring it. Upon arrival I was greeted and had all paperwork done within 5 minutes. I was told it would be about 20 minutes before they would be able to check the brakes. In 20 minutes I had their inspection findings. Since parts were had to be ordered I was told it might take 2-3 hrs.. two hours later I received a call that my car was ready. Pricing was good, Service was exceptional, the staff were friendly. What more could anyone want? Six stars on a five star rating system. This is the place that truly delivers more than what they promise. read more

Ron and his team continue to impress. It's not often when you find an auto service that focuses on building long lasting relationships via a personal touch and top notch customer service. I highly recommend DC Auto Service for all of your auto needs. read more

I have used DC Auto for years for all our family vehicles. Always great service and they have never tried to push on extra work. Reliable and stand by their work. read more

If you're looking for GREAT SERVICE with very REASONABLE PRICES....THIS IS THE PLACE!!!! Tried a few commercial places and the results and service were very subpar, too expensive for the smallest service requests, and waiting times (with appointments) were astronomical. QUICKLY returned to DC Auto! ‍‍‍ Oh, by the way, the OWNER is willing to get his hands dirty to work on a vehicle - very hands on!!! Or he may have a simple conversation with you Can you say you've seen the OWNER work on a vehicle, greet you with a smile, and indulge in an actual conversation with other auto service companies?! read more

Speed Auto Repair - Auto Repair Near Me - Suwanee, Georgia

I took my daughter's Mazda here when she saw the check engine light come on. They ran the diagnostics on it and called later to say the engine light was now off. I guess there was a blip in the computer system that can clear whenever the diagnostic probe is connected. It was a relief there was no engine problems! They are so nice and honest and didn't charge anything which is unusual these days! We are new to John's Creek and hoped to find a reputable auto shop when the time was needed. We are so fortunate that we found DC Auto! Thanks guys! read more

These guys at DC auto big huge rip off !! Beware don't go here. I'm a female with a Mercedes and they tried telling me I need a whole new transmission which they estimated was going to cost me nearly 6,000 Dollars Nearly in tears and being a single mom , a friend told me to go to her mechanic that has always steered her in the right direction. He told me That there is No way I need a new transmission He fixed my car and it cost me 500 hundred dollars and it runs beautifully !! They are crooks :-( read more

DC Auto is a fantastic place for auto service. They are the most reliable honest mechanics I have ever used. They always have quick service but more importantly- the price value is tremendous. read more

If you need an oil change or other work done on your car....go here. DC took great care of me and did a fast, efficient job on my oil change and rotate & balance. I always feel that auto shops are out to get me.....you bring your car in for new wiper blades and wind up needing to replace the transmission.....not with these guys. They give honest recommendations on what the vehicle needs and real feedback on whether or not the repairs are needed right away. They are not pushy, but truly care about you and your wallet!! They are ASE certified mechanics and can do any work on your vehicle whether small or large. I highly recommend this shop!! read more

I used to have DC Auto to do all my repairs. Once Ron purchased the business prices started to rise considerably. Three months ago I brought my car to DC for a price to replace the rear axles. The quote was $200 more than another garage charged. Yesterday I brought my car in for a quote to change the "Y" manifold with The two catalytic converter's, and I was quoted an unbelievable $5000 price. I questioned the owner, Ron Who maintains and that's the price. I had the entire manifold assembly, which included two catalytic converter's, and four CO2 sensors at the muffler store and Buford for a total price of $1217. I suggest anyone who feels the price from DC Auto is unreasonable check it with other dealers in the area. The owner called me upset. In fairness he stated they didn't do the repair, and OEM parts are not the same. It would have been better if he showed how he got to his quote. read more

Have used for oil changes and inspections for years when in area ... in past had other mechanical work done. Always courteous and prompt.

My granddaughter recommended this place to me. I went twice for service because of engine light issues. Tom was very helpful in explaining the problem and giving me estimates of time and cost. He met both the two times. Kept my 20 year-old car on the road. read more

We've been going to DC Auto for many years. They are the only ones we go to. They are the entire package. Friendly, Courteous, honest and very good on what they do . If they were ever to go out of business, we would be so depressed and we wouldn't know who to trust to bring our vehicles to. Honest, friendly, and courteous businesspeople are hard to come by for some of us. read more

I went to DC auto about a year and a half ago and thought to myself "finally, a friendly auto shop I can trust with my car". It's been my understanding that ownership has changed in the last year which explains the large price increase and disrespect I received when calling about an AC issue they said they "Could not fix unless you bring it back once it starts messing up" (this is while they had possession of my car) well once said problem occurred the next day, I called back to notify them that the problem is occurring and if it was a good time to bring it up there. I was met with extreme dismissal and overall disrespect. This after paying almost $500 for an oil change and valve cover gasket replacement a day earlier. Safe to say I'm back on the hunt for a good auto place. read more

I have taken my car to this place for tire service and oil changes. it has the worst customer service I have ever experience. the bald. portly man behind the counter has the customer service skills of an idiot. Evidently he thinks he has the only auto repair shop in town!!! i had a problem with something and he told me to call the manufacturer. The problem was worse after he looked at it and he finally called tech services. he should have done that to begin with. he is rude and has a smug. superior attitude toward customers. take my advice and NEVER go there!!!! read more

If you're looking for great auto repair services and a company that cares about their employees as much as they do their clients look no further. Hunter was extremely helpful and answers all the questions I needed answering. Will refer all my friends and family to this place for future car services. read more

Came in on a Saturday afternoon and there was a bit of a line but I had expected that. The owner came out though pretty quickly and let me know there would be a wait and invited me in to sit inside in the a/c. He was very friendly and overall great service! I didn't have to wait long and the prices are fair. Great impression and I will definitely be back again! read more

I came in 30 minutes before closing for an unscheduled oil change. They graciously took me and got me in and out in a timely fashion. They are my neighborhood mechanic and I have used them for a wide array of normally routine maintenance services for my 4 cars. I am confident and comfortable with their knowledge, professionalism, honesty and good value. read more

Went in for an emissions test. I was told the wait was 20 minutes. I waited when my car was ready I handed the gentleman my money and I reached for my change and it was placed on the counter. I said thank you and no response. No " thank you ... nothing. Rude!!! I don't have to do business with someone who has a problem giving me the same service you would give any customer. read more

Pulled towards entrance and wasn't greeted by anyone up front. I wasn't sure if I needed to pull in, but after not being greeted for 5 minutes, I pulled into the garage. After waiting another 5 minutes, an employee finally comes out to greet me by saying, "for future reference, do not pull into anyone's garage for insurance reasons". I apologized for doing so and that I was hoping to get my emissions test done. He then tells me the inspector is not in. Go across the street for cheaper and faster service. read more

Under most circumstances walking into an auto repair place gives me a panicky feeling. I am generally pretty sure they're going to slap me with a huge bill that will certainly cut into my vacation fund and I'll never really be sure if I'm actually paying for what needs to be done or just being taken for another ride because they're sufficiently scaring me into thinking my axle is going to crumble while I'm flying down 85 toward midtown. Oddly enough I don't feel like that at DC Auto. So 1 of 2 things is happening here - 1) the two gentlemen I've dealt with are really THAT genuine and trustworthy or b) they're that good at selling me on the idea of them being that genuine. I do know this - I didn't walk out with a repair bill that completely depleted my vacation fund, nor did I receive a list of things I needed to fix by Friday to avoid killing myself on the highway. Whew! I have to trust my gut on these things and I feel pretty confident that the guys at DC Auto are taking good care of me. I'll be going back for some regular maintenance items (brakes, shocks, etc) and will update my review at that time if I feel differently. But for now I'm pleased. Very pleased. read more

Have been bringing my cars here for service and repair for many years and Tom and his team have always given me the best service possible with reasonable prices. Highly recommend them. read more

Everyone knows the fear of the local mechanic inventing umpteen repairs (in addition to whatever brought you in to begin with), right? Most of us don't know the internal working parts of a car so if they say it needs a repair or replacement, we figure it must be. So you better have a mechanic you can trust. And that's what we've found at D.C. My husband and I have both have semi-older cars we want to last and we've had them in to see Tom and the guys at D.C. many times. All work they've done has been done effectively, efficiently and reasonably priced. But it goes beyond that: several times, the guys have looked at minor issues or answered questions--even taken care of a little thing here and there--without charging us a nickel. You won't find that at a dealership! They have fixed things an OEM dealership couldn't, and have advised us when it's better to think about another vehicle vs paying big bucks to fix a serious issue. I can't say enough about how far above and beyond this D.C. location goes to take care of, not advantage of, customers. Take your car here--you'll be glad you did. read more

Came in early this morning with a screw in my tire. Dave to the rescue! He got my tire ordered and delivered within two hours. Though I was a little late for work, I could have been a lot later. Kudos to Dave and the rest of the staff for being professional and courteous. read more

Tom and staff are first class , honest , and do great work at a fair price. I've been going there for service on both of my family cars since he opened. Never a problem. I trust him. That's a nice feeling for a guy who knows nothing about cars. Highly recommend. read more

Ford wanted $1400 to replace a water pump and a pinion seal on a 2013 Mustang. DCA did it for just a little more than half the price. The car wasn't dropped off till almost 1PM. I picked it up later that same day. Awesome service, great price, fast, and friendly on top of everything else. Yeah, I like these guys. read more

I've taken our cars to D.C. Auto for repair work the past few times we've needed work and have been very satisfied. This last time he worked on my Ford Focus when the "engine light came on". After having one of his team members analyze the situation, Tom did a great job of detailing the issue and explaining what my options were. The total cost of the repair was more than I had budgeted (plus I'm currently in between jobs right now) and Tom was kind enough to work out a payment plan with me. Without hesitation, I would recommend D.C. Auto to my family and friends for any needed repair (or Emissions Testing). They're honest and fix the problem the first time. Thank you! read more

I came in a complete stranfer with what I thought was a bad brake problem. I was told to bring the car in that night after work and they would check it out. I dropped it off and by 10:00 am the next day got a call saying that the car needed back brakes. They could of said it needed calipers or front brakes or whatever. It's a G37 Infinity and I had no clue how to fix it. They were great. I said maybe do a front end alignment and they said no need your tires look great. They checked out the rest of the car and said it looked fine. I am new to John's creek but truly have found an honest mechanic. Will be back read more

Great people and prices an honest shop that stands by their work. they treat you like family.

Love this place!! Very honest and timely with repairs and services. I feel very comfortable taking my car here .