The technicians did a great job reparing the large door 14x14 and installing the opener. It runs quiet and smooth. read more

Heritage Garage Door - Garage Door Services Near Me - Murrieta, California

.Needed new motor out up. Well experienced, very professional. Explained everything he was doing to me so I would feel comfortable. Thank you again for the fantastic service. The price was more than fair for the work that was done. Jim read more

These guys are great, from the first phone call to our garage door being installed, and even after when we needed some fixing because a delivery driver hit our car and our car hit our garage door. These guys came through! We found them in a coupon book we received in the mail and we have no regrets whatsoever. I wish I could recommend them to our neighbors because our neighbors also need them. A new garage door changes the whole look of your house! read more

Heritage Garage Door - Check out their prices, seems fair to us - Garage Door Services Near Me - Murrieta, California

The garage door opener needed replacement. They gave the best quote, had a motor and trac set on the truck in case we were ready to go. 1 1/2 hours later, it was installed and ready to go. Very professional, informative, and neat as well. We give them 5 out of 5 stars because they couldn't have done it any better. read more

Long story short, Heritage Garage Door Company stepped in and helped me when no other local garage door company would. First never buy a Marantec brand garage door opener. They do not support their products and will deny any warranty coverage. Marantec requires a new logic board to be installed "professionally," of which I no other garage door company wanted to deal with, which I think Marantec was hoping for, so they didnt have to honor the warranty. Heritage listened to my problems, and then even contacted Marantec to resolve the parts delivery etc. They were always very prompt with their communication. I would use them again. read more

I have only 5 stars I would give them 10 They are honest. Reliable and Tommy was the best. He knew exactly what was wrong with my garage door fixed it and now it is working really well. Thank u Tommy read more

These people are great. From beginning to end they knew exactly what they were doing without wasting any time and most efficient way-work done. I will definitely use them in the future and will recommend them to my neighbors. read more

I manage property for a living and when my 78- and 98-years young in-laws finally decided it was time to upgrade their old ridiculously heavy custom-made garage doors and openers for their Custom-Built Luxury Adobe Home, I offered my help. The first thing I did was contact Heritage Garage Doors and with Rons help We came up with a beautiful steel door option by: Martin Steele-Pinnacle. The option we came up with was not only a suitable option but turned out to be a beautiful enhancement while providing, added security, better insulation, smoother operation and added much better weatherproof and rodent protection. We were also quite tired of dealing with the potential of having my in laws be unable to manually open the old heavy custom-made doors in the event of an emergency. (as their home is located in a rural area where power outages and the threat of fire is always looming...) To address these concerns for their safety and security we elected to also upgrade to state of the art, smart openers by: LiftMaster as recommended by Ron. A big thank you to Heritage Garage Doors and the help of Ron Peterson. Now my mother and father-in-law are now very happy with their (3) new, beautifully designed, installed, easy to operate garage doors and openers. And with the added value, safety and convenience of battery backup (in case of power outage and/or fire) they now feel safe and secure. Finally, last but not least, one of the benefits is that now my wife and I can use our cell phones to operate and monitor them remotely from anywhere. If you're in the market for new I would recommend that you start with Heritage Garage Doors Best regards AZ read more

Amazing quality. I purchased garage doors from Heritage Garage Door 29 years ago. Talk about 'wow' and 'endurance'. It was time to replace and Heritage honored my previous loyalty with great value (discount). Very fast service. I left a text msg and my inquiry was returned next day. After meeting with sales rep and reviewing purchase styles and options, new garage doors were perfectly installed that worked with my schedule. 100% trust. Plus, I have received follow-up inquiries to make sure everything is great. Look no further... this is it! read more

The worst thing that can happen is your garage door stops functioning... You need it fixed and you need it fixed now! These guys were so responsive, so professional and so effective... Can't say enough about them... If it ever happens again they'll be the first people I will call!!! read more

Heritage Garage Door is the BEST!! They have customer service that answer the phone. Made an appointment for same day. Arrived on time, friendly, listened and repaired everything in 1 hour. Amazing. Thank you Johnny and Heritage! You made my day. read more

It truly was a pleasure to work with Heritage Garage Door to replace my broken overhead garage door spring. I had called another company which advertised a FREE ESTIMATE, but once I scheduled it, they informed me that they charged $49.00 to come out for the alleged FREE ESTIMATE and would apply it to the work if I used their service. I did not fall for this bait. A family member then recommended Heritage as a legit company who complete work at their house and neighborhood. I found the scheduling process to be very easy and they followed up with timely text messages until the technician arrived. My technician was Pedro Sanchez who was terrific. He has a wonderful demeanor and provided me with fair and reasonable options to repair my garage door. I'm very pleased to have worked with Heritage Garage Door and to have Pedro complete the repair in such a timely manner. read more

Mark scheduled my appointment with Pedro to get my door repaired. Pedro arrived on time and was very efficient and straightforward with his estimate It was a broken spring. Pedro replaced the spring and performed a service on my door track. Our door is up and running and everything is great! I would highly recommend Heritage garage door for any new installations or repairs. They are honest and do great work! read more

Very responsive company, honest work and a fair price. A repair representative came out within 3 business days and fixed a worn torsion spring and adjusted balance. Replaced worn cable as well. Great work and I was very satisfied with the results. read more

Great work done by Elias and he was friendly and professional. He explained everything before giving us a written quote on the cost involved. We got two new remotes for the garage door and he programmed our keypad garage door opener. Great job by HGD. read more

Heritage is an amazing company. They installed new garage doors for us and completely changed our curb appeal, they were quick, professional, and had a lot of options for garage doors. They helped me decide the style that would fit my house the best.The installers were also very professional, thorough, and provided me how to care for my new investment. After seeing the completed work, i contracted with them again to install matching doors on my 10 foot garage. Will post pictures once complete. read more

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Once again, great customer service. Thought my garage door was making a funny noise. I called them up. They came out with no questions and sprayed it with some silicone and fixed the problem. I can't say how wonderful your customer service is. Thanks again. read more

Heritage Garage Door - Replaced the whole torsion bar. - Garage Door Services Near Me - Murrieta, California

The communication, scheduling, and work were all excellent. I'm pleased with the work. I had the garage door and opener replaced. I got a new metal door, new roller tracks, and a new WiFi-enabled garage door opener. I really like the smartphone app for opening and closing the door remotely. It came in handy. I opened the garage to let my daughter in while I attended a seminar. The opener also has a battery backup for when you lose power and that's essential for my condo as there is no other garage access and I've not been able to get my car out during a several hour power outage. read more

I recently had my garage door repaired and updated with a new conversion kit and a new spring. BTW: If you have AHS, they don't cover conversion kits. Alan, the technician was friendly and professional. He's experienced and honest. I am big on customer service and appreciated the company's professionalism and knowledge of their products. I highly recommend you request Alan to do the job. read more

Great service and reliability. I will always call Heritage for my garage door needs.

Really impressed with this company. We needed the spring replaced and they were able to send a service person out the next day. Appreciate the communication. Several texts confirming the appointment, then the approximate time of arrival. Just before the repairman arrived (on time) they sent another text with his photo and phone #. Very helpful and smart, open communication! We had the same positive experience a few years ago when they installed the new garage door. Would absolutely use this company again and again! read more

Great company, fast and professional service! I highly recommend Heritage Garage Door for your garage door service and maintenence. Reno read more

About 5 years ago Heritage Garage Door, replaced our old worn out, broken down garage door system We are very happy with the service they provided, They were on time, courteous, knowledgeable, and affordable... My late Mother, God rest her soul, purchased this as a Christmas present, for my Hisband and I, after she moved in with us, a year and a half prior. We have an issue, with part of the original spring now And they are promptly coming to fix it... I'm sure I'll be once again please with their service, they've absolutely exceeded my expectations already read more

Purchased a garage door from Heritage three years ago. Excellent customer service from beginning to end. Very competitive pricing. They came back to make adjustments a couple times. The garage door has held up and still looks brand new three years later. Highly recommend them. read more

Heritage Garage Door - Garage Door - Garage Door Services Near Me - Murrieta, California

We replaced our garage door recently and I selected Heritage based on their price and selection. Their estimator was absolutely fabulous. The install went well. I would highly recommend this company -- and I have! read more

I had some boxes and bags fall off the shelf and jammed one side of the garage door while it was running and the other side kept on going. It got really tangled up. It was quite a mess. I was able to take it apart just so I could close it. I called Heritage left a message and within about 2 to 3 hours I got a call back and made an appointment. The tech came in next day looked at it and went right to work and he fixed it all up like brand new. I really appreciate the professionalism and the speed of which the job was done. I will admit my checkbook cried a little bit when I paid for it, but with inflation these days, everything is more expensive Regardless of that, they still get a five star rating did a great job and I am a happy camper read more

This is the third time, 3rd home that I have used their services. So spot on, courteous, on time with appts., very very customer oriented service, and the pricing is very comfortable for jobs hired to do. I will never use anyone else....they're my company of choice and should be yours. I'm a very, very satisfied, repeat customer. ty Heritage......TY CHRIS MCCOY read more

The service was great at best, the garage tech was very knowledgeable but he was in such hurry to get to the next job, some further programming was needed but never addressed... read more

My remote stop working! My garage door was serviced and a new spring installed . Everything is working fine ! We decided to keep my original motor for now I will be calling Heritage garage doors in the future for an upgrade! read more

Returned call promptly, showed up that day to assessed the issue and returned the next day to replace the opener. The technician was on time, performed the work promptly and left a satisfied customer. read more

A Heritage technician told me that my spring was broken. He was going to charge $640 to replace a single spring! He would add another spring for $40 more. Two springs cost $80, and labor costs $600?! I called another company that replaced the spring for $275! I told Heritage no thanks. The technician made a "deal" with the manager to reduce the cost to $375. Hmm. Able to reduce the inflated price, huh? Still not as cheap. Also dishonest. I hired the other company. read more

Great customer service and so happy with my new garage door. Ron Peterson truly took care of everything with ease and patience. Installer was very detailed and knowledgeable. Great price and quality and highly recommend them. Now all my neighbors want the same garage door too! read more

The technician arrived on time and replaced the broken spring assembly. He cleaned and checked all the rollers and it works great

Again, I had to call Heritage to my rescue when my garage door "crashed". They weren't able to come until the next day but Alan was here at 9:30 and quickly and efficiently placed my door back on " track" in no time. I was given quite a nice discount for my military service. I was very satisfied with the great customer service they provided. I hope this doesn't happen again, but I will not hesitate to contact Heritage Garage Door to fix the problem. read more

I called for service on my door as it would not close, kept going down and up and down over and over. Was told that the Tech would come out the following day and review the problem and then give me options and a price. The Tech came out, on time, (they have a nice notification system), made some tweaks for literally 5 minutes with my assistance and tested the door and all appeared to be working, I told him that this is the same as it has been doing after being reset and that a day or two later it would continue with the issue. He said that it would be $89 for the "repair" that he had made and that the $89 could go towards any future repairs should this not work. Well, the next day it started again with the same problem. I called back and asked that the Tech give me a call for options and was told that he would call the following Monday (it was Saturday when I called). No call on Monday. Then on Tuesday I get a text that the Tech would be there between 12-1:30pm, OK, whatever, I wasn't expecting an appointment today, that is why I had asked for the call first. The Tech arrives at 1:40pm and we look at the same problem again. He says that we can call Liftmaster together to find out what the problem is and what parts would be needed and that it would cost $229 plus the parts that I would have to buy directly from Liftmaster, not Heritage Garage Door but that I could deduct the initial $89 from the $229. I asked him if he could call Liftmaster and then let me know what's needed and what it would cost, he said that he could not and that we had to be on the phone together (??), he also said that he could not guarantee the repair if it were to be made and that I might ultimately need a new opener, $1200!! I let him know that I was busy right now as I had not expected this visit and that we would need to reschedule, he said that they would set up a new appointment. They never called back. From all of the positive reviews here, I was expecting more. This is poor business and terrible customer service. If there is going to be a fee charged, that needs to be explained up front and that is not what was done. I am perfectly fine with paying your fee if you do fix the issue, which you did not. And then to completely not call back to arrange the future appointment, just bad. read more

Great service from estimate to install. Honest and friendly. Unlike a company you see on commercials, they didn't try to upsell me. I knew specifically what I wanted and they gave me a quote and we scheduled the install. The installer did a great job. Very professional. read more

Austin was punctual and very knowledgeable about automatic gate openers. I ended up swapping the batteries out before he got there and he showed up turned the breaker on and it worked. He even explained to me the safety features on the unit and how to troubleshoot again in the future if necessary. A truly stand up company as he didn't even charge for the service call as he was only there a few minutes. Heritage will be my first call for any issues again in the future. Thanks! read more

Everyone was extremely helpful from Gary (appointment made with) to David (technician) to Rick in billing. Had no clue what suddenly happened to my garage door opening on my regular day to work and it wasn't opening. David spotted the problem within 1 minute if looking at my garage door as well assessed other issues my door needed. Door works perfect now and will definitely recommend to others how fantastic everyone was in helping fix my door. read more

I called Heritage Garage Door to have the garage door repaired Monday morning, the technician was scheduled Tuesday morning, I decided to have it replaced the bottom section with the rubber seal part, since the retainer can't be snapped back in, I hit the garage door with my car when I backing up, it's bended. One of the roller came out, it was replaced with a longer one and was put it back into the track so I can close the garage door. The technician very helpful to make sure the garage door is secure and safe for me to have it to be able to close it temporarily before it's scheduled the be replaced. read more

I called to have Heritage come out to my rental property in Fullerton since the garage door wasn't working. The earliest they could come out was a week later. I received a text saying that my technician was on his way. He called me when he got there and proceeded to tell me that my motor was 'fried' due to excessive force from the spring. He then proceeded to tell me that I needed the following: motor - $799 plus $199 labor 2 new springs - $199 each and $199 labor!!!! Oh but lucky me, they had a deal going on so if I replaced the garage door too (and tracks and door rails) it would be $100 cheaper! Then he told me that they needed to take a 30% non refundable deposit by phone and they couldn't get back out there til at least the following week. I told him that I would get back to him after I got other quotes. He also sent me an invoice for $1691.16 for the whole job! I found another garage door company on Yelp. I was called within 20 minutes of requesting a quote. A very professional man with excellent customer service skills arranged to go out to my property to see what was happening. He called me and told me the the logic board within the motor was not working, that he called the manufacturer, it is under warranty, he can go pick it up and finish the job the same day for only $200 labor!! Definitely giving them a great Yelp review. To think that Heritage was obviously trying to take advantage, sell me something that I didn't need and get over on me is disappointing to say the least. Nearly $1700 for a part that was under warranty and cost $200 labor???? Pathetic. I hope my review helps someone else avoid this company and the headache it has been. Buyer beware. There are a lot of honest, ethical companies. Don't deal with this one. read more