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    Hermann's Restaurant

    5.0 (1 review)

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    12 years ago

    Delicious dinners with a great atmosphere! Great place to take your family for a night out! Be sure to ask for Shep!!

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    Stopped into District Bar and Grill expecting a quick bite, and when I arrived the bar was packed…read more The rest of the restaurant was quieter at first, but before long the whole place got busy. Through all of it, Lindsay was absolutely incredible. I honestly don't know how she did it. Even as the restaurant filled up, she somehow made it feel like I was her only table. My drink never got low, everything arrived quickly, and she checked in at exactly the right moments without ever making it feel rushed. She was friendly, sharp, and completely on top of everything happening around her. I've eaten at a lot of restaurants, and service like that is rare. Lindsay handled a packed room with the kind of calm, attention, and professionalism you usually only hope for. She turned an ordinary meal into one of the best dining experiences I've had in a long time. District Bar and Grill is lucky to have her. Lindsay set the bar so high that most restaurants don't even come close

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    I am having my wedding and reception there in June. I have been working with Christina. She has…read morebeen very helpful and very nice to work with. I have also had there chicken parm. It is the best I have ever had. I highly recommend it.

    Most of the staff are wonderful and location is great. I have been a regular customer for the past…read morefew years and have given this restaurant many chances because the food is generally good. Unfortunately, the way management handles pricing and customer concerns has become very disappointing, The issue is not with all the staff. Many of them provide very good service. However, there have also been times when service at the bar has felt rushed or dismissive, particularly on weekend evenings when one bartender appears more focused on closing customers out early than allowing regulars to enjoy their meal or drinks without being tabbed out before requesting such. That kind of experience, combined with the pricing issue, makes loyal customers feel like an inconvenience rather than valued guests. The bigger issue is the repeated nickel-and-diming of regular customers. Most recently, I ordered a small pizza that was half cheese, and half mushroom, onion and sausage. I was charged the full topping price price for each of the three toppings as though the toppings had been placed on the entire pizza, even though they were only on half. On top of that, I was charged an additional fee because the other half was plain cheese-even though a cheese pizza is already base pizza. That kind of pricing is hard to justify and makes the regular customer feel like every small variation is treated as an opportunity to add another charge. When I first questioned the charge, the bartender's response was essentially "this is how it rings up in the register". That did not address the concern. a register entry does not make an unreasonable charge reasonable, and pricing can be adjusted when something clearly does not make sense. I then attempted to raise the issue with the owner and was directed to the manager. When I spoke with the manager, the response still felt defensive rather than customer-focused. I was eventually handed $2 and told, in substance, that because I was a regular customer, they did not want me to be upset. The way it was handled made it feel as though I was the one being difficult over a few dollars. That misses the point. The issue is not the $2. The issue is that regular customers should not feel like every order is an opportunity to squeeze out another charge. Regular customers notice when small charges do not seem reasonable or transparent. This was not an isolated concern. On Mother's Day, we came in expecting the regular dinner menu after being told dinner would be available. Instead, we were given a holiday menu with options selected from the regular menu at higher prices - around $7 to $8 more per entree - without anything extra included. On another visit, we were told there would be a $4 charge for extra bread, which also felt excessive. I understand restaurant's have costs, and I do not expect anything for free. But there is a difference between fair pricing and making loyal customers feel taken advantage of. When a regular customer raises a reasonable concern, it should be handled with professionalism, not defensiveness. This restaurant has good food, a great location, and some very good staff. But management's pricing practices and response to customer concerns have changed my view of this restaurant. After years of regular patronage, I walked away feeling like the loyalty of regular customers are treated like another revenue opportunity.

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    Hermann's Restaurant - tradamerican - Updated June 2026

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