We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

Maritza and team worked hard on their first visit to - deep cleaning for 6+ hours to clean out 25…read moreyears of smoke and dirt from the prior owner. I was incredibly impressed and grateful by their work ethic - they were here past dinner time and left the place sparkling. They just came back for their second cleaning, which was, of course, much faster (and much less expensive) and I'm happy to report another positive result. Thanks Maritza and team!

It will be a bit detailed, but it's the only way I can be fair. So please bear with me. Also, I…read morewant to keep the innocent, sweet young girl who translates -and her sweetness (ab)used for money talks, it's hard to be angry with an innocent kid- out of this. Our cleaning lady of years fell and broke her ribs. Since it is rather a larger house, we needed temporary help. I contacted Maritza through Yelp, gave her all the details including squarefeet, how many rooms I need to be cleaned, added carpet cleaning for upstairs, two bedrooms and one office only, and that it will be for 1-2 times only for now. They gave me an estimate of $225-345 and said they will be here Wed between 2-3pm. At 3 they texted and asked a question about the carpet and said they will be here between 3.30-4. At 5 I called them they said they are on the way and will be shortly here. At past 6 I called them again, they said it will be too late now. Is it OK if they can come tomorrow. They said they will be here at 8am. Past 9 I called them, they texted me back and said they are on their way now. At 10.30, I called again, there were kitchen noises on the background and they said they are sitting in the traffic. At that point I gave up and started to clean the house when they actually showed up at about 11. I made a house tour with them and my daughters boyfriend, who is a native Spanish speaker, explained also everything in Spanish. So they started, and to be fair, they did an awesome job. At one point Maritza told me that they are finishing the kitchen and my daughters room and they will be done in about 20 mins. Then she switched back to Spanish and the little girl explained to me that it was bigger than they expected and they will have to charge more than the estimate. I explained I gave every detail written and made tour with them when they arrived. Why would they not tell anything then? So I asked how much more, she said they will charge $1500. See what I meant when I said they let the innocent kid make the money talks? I mean, i made a house tour with them and explained every single thing in English and in Spanish. I would understand maybe $100-150 more, but $1200 more than estimate? Say something then and there. Not to mention letting us wait for almost 24 hrs. After about 20mins negotiating, Maritza said $800 is the lowest she can go. At that point I just had enough and paid the $800. The twist of the day: They stopped finishing my daughters room, and the kitchen, literally threw the cleaning supplies, vacuum etc in the pantry and left. Later we found out that nobody cleaned under vanities and couches, even the dropped water bottle lid was still there. Two stars are for the kind little girl and the good cleaning of the visible areas. If you want to use them, I advise to let them write what they will charge and that you will pay the accepted amount only. Good luck, hope this helps.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

Excellent work. Spotless clean up. Courteous & skilled people. Job well done. Highly recommend…read moreCoast to Coast.

Picking carpet felt like an intimidating choice, but Tommy made the whole process so smooth and…read morehelped me feel confident. He talked me through all my needs and preferences, helped me load a handful of samples into my car and didn't bat an eye when I kept them for a week. I wanted a fairly short turnaround time for measuring and installing and Direct Carpet had no issue with that. They ordered and received the carpet quickly and initially said our project may take a day and a half to install. My husband and I moved everything off our existing flooring so the Direct Carpet installers finished in just one day and we are so happy with the finished product!

We used Tommy and Direct Carpet last year. Very easy to work with and in fact he tried to sell us a…read morecheaper carpet that looked similar! He sources various brands and help us lock in on exactly what we wanted. We just had a water leak at the house and needed to carpet relaid and pad replaced and they were able to schedule with a few days. Very friendly and responsive. Definitely recommend!

Decided to get the carpets cleaned Wednesday afternoon. Tony responded 2 hours later. He was…read morepersonable, professional, and prompt. Scheduled for Monday 9am, and he was spot on time. Took him 75 minutes from start to finish, including time when I chewed his ear off. The man knows his business, his quote came in exactly where I expected it to be, and both my wife and I are delighted with the work. I will never call anyone else again for getting my carpets cleaned. Better Call Tony is the guy for me!

Perfect service from start to finish! Prompt call back for appointment, beautiful results, great…read moreprices! Loved the sanitation and protective care options. You'd never know we have dogs and cats! We will be calling Tony to clean our tile next!