Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

Arrived at 8 am waited on manager he was on his way told need new tans mission 3-4 weeks yikes…read morebusy shop. Evaluated cost of repair to value of car. Got a new car

Ladies, Honesty Mechanic Here!!!…read more Ladies in Whittier (and surrounding areas), if you're tired of mechanics trying to upsell unnecessary repairs or overcharge because they assume you won't know better--this family-owned spot is a total game-changer! Whittier Auto Garage (13419 Lambert Rd) is owned by Arturo, who runs it with his helpful daughter at the front desk. They're straightforward, hardworking, and genuinely honest--no pressure, no BS. I had my brakes done today, and the service was excellent, prices fair, and everything explained clearly and respectfully. This place gets tons of praise for integrity, fair pricing, and treating customers right (especially women who want to feel safe and not taken advantage of). Quick work, quality repairs, and a welcoming vibe. If you're looking for a trusted, honest auto shop that won't take advantage of you, go see Arturo and his team at Whittier Auto Garage. 10/10--I'll be back!

Do you need a reliable, honest, hardworking, straight forward Tire shop with an owner who cares…read moreabout your car? You definitely need to contact Tony at Whittier Auto Tire center! I ordered some new rotors on Amazon and had it installed by a local mechanic but had some severe vibrations on my steering wheels, so I gave a shot to Whittier Auto Tire. Tony was super friendly from the beginning, very sincere business man with good honest demeanor, and his actions speak more than his words. He is quick and prompt to address your issues and find solutions that won't rip your wallet off. He will not overcharge or recommend ANY unnecessary services and wants to help you save money and spend only on services that you really need for your car. What else do you need from a Tire shop owner?! That is all you need! Tony is the man, I really appreciate his time and efforts to make sure my Odyssey was repaired from vibrations. I highly recommend Tonys shop for any car service needs, and I will have to change my tire shop going forward to Tony's Whittier Auto Tire shop! :) Thank you so much Tony, it is a pleasure meeting you and I'll be back soon for all of my tire needs! Have a blessing day sir :)

Love this place. The guys here are great, they have fantastic service AND work efficiently…read more Two thumbs up and 5 stars all around !

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

I needed to replace my front and rear brakes on my 2018 Equinox. I received many different quotes…read morefrom other mechanics, quoting me over $300 for labor only. I reached out to Refined Auto with the same request, and it was a more reasonable price, especially since I had no idea if I needed to do anything to my rotors. My dad was present while Cesar worked on my car, and my dad gave me such a glowing review of how Cesar worked. My dad has not been able to stop talking about how Cesar did an amazing job on my car, how clean he works, how he keeps his tools, and his communication. My dad was so impressed with the quality of work Cesar provided on my car that he decided to get a quote for replacing his rotors. When Ceasr finished on my car, he let me know that my brake fluid was not in good condition. He drained my brake fluid and replaced it with new fluid. He explained to me in detail that brake fluid should not be topped off. I had no idea, and apparently, my dad didn't know either, and we had topped it off because it was low. Now, I know, for future reference, that when it's low, I should replace my brakes. I appreciate the work that Cesar did on my car and his communication. I will absolutely use his service again and recommend him to friends and family.

First time using a mobile mechanic to get out a stuck pcv valve. He got the job done. The reason…read morefor 3 stars is that while doing the job he ended up breaking one of the clips that hold the wires and didn't even tell me that it happened. Nor did he show up to fix it. Update: he did end up fixing it a couple of days later

I've lived in the area for over a decade and have used a couple different local auto shops. Shops…read moreclose or change ownerships and go down hill. This led me to Your Car Specialists. Man...I feel dumb...I should have always been searching for the best I could find. I found this place last year and I wish I had found them sooner. An honest mechanic shop you say?? Quality maintenance, reasonable prices and friendly service. What more can you ask for? I would doubt if they are the cheapest in town, but the bottom line is I trust them to do the work right the first time. Steve is a straight shooter and won't upsell you on unnecessary service. He is very knowledgeable about common issues on vehicles and inputs the maintenance into Carfax incase you end up at a different shop in the future. He even let me know about an open recall on my truck! All this to say that my vehicles will be going here as long as this shop is open and maintains their high standards.

Steve is very nice, an expert, and polite. I've been taking my car there since 2017 and have always…read morehad a good experience. Thank you man!

Great work done on my lifted 76 Chevy Blazer K5 383 .windows and electrical done there as well and…read moreI'm very satisfied with the work and the prices . PS they are fun to talk with

great prices great service very professional on point ge tim get out my kind of shop i highly…read morerecommend!! 10 stars got my drive belt and new tire for a great deal

Amazing and easy service for smog check! Very efficient with time and was out within 20 minutes.read more

great service, was in and out prices are service techs are amazing and funny. definitely will come…read morehere again