Booked a van for pick up at 7:30 AM online. They changed the pick up to 9 AM WITHOUT. notifying me…read more Why in the world would you change a reservation time WITHOUT notification or consent??

I rented a U-haul car from Buena Park Self Storage, used it, returned it, and the woman who worked…read moreat the Storage when I returned the car said that I was free to go. Before using the car and returning it, I filled the gas tank to the same level as when I first used it and returned it. I drove a total of 29 miles and returned the car with exactly the same amount of gas as the first time I used it, but the Uhaul woman later marked it under halfway and charged me $7.42 for gas. After I complained about this, they said they would refund me but refused to apologize. I'm very upset at how disrespectful Hhaul is to consumers. It's not about the $7. If you're wrong, admit it and apologize, not keep making excuses.

Beware of not getting what you want here and through the Penske website. I reserved a common van…read moreonline. The morning before I was to pick it up, I was called and told they are very popular vans and I couldn't have it. They would give a much larger truck, which would not work at all where I was going. And they also offered me a discounted mileage rate on that truck that was higher than on the van I reserved. I told them it wouldn't work for me and they started looking around SoCal, unable to find me anything that would work anywhere nearby. This is BS, as in Bait and Switch. If your website reservation system is a lie, then take it down. Reminds me of the "Seinfeld" episode with the rental car counter. Seinfeld: "But the reservation keeps the car here. That's why you have the reservation." Rental car lady: "I know why we have reservations." Seinfeld: "I don't think you do. You know how to take the reservation. You just don't know how to hold the reservation and that's really the most important part of the reservation. The holding. Anybody can just take 'em." Penske's inability to hold a reservation cost me three hours in lost time as I was on my way to a memorial service. I'm only giving one star since the lady on the phone was nice and did try, but Penske's reservation system wasn't reliable for me and I won't trust them again.

This was a great experience renting a moving truck through Penske and picking it up at a Home Depot…read morelocation! I made the reservation online through the Penske website a few days in advance. The base price was very competitive for a 17 foot truck, and the cost for mileage wasn't a big deal since it was a local move, but I believe it was competitive as well. The main thing I wanted to avoid were the long waits and terrible customer service that I had read about in the U-Haul reviews. Well, this Penske location came through! My reservation was for 9am and there was no wait. The Home Depot customer service desk is where you pick up the rental. There's a small amount of paperwork, then they walk you outside to check the truck for damage before you leave. They got me in and out quickly with good customer service. Upon returning the truck, I brought the keys inside and they walked out and checked for damage and gas levels before signing off. Everything went very smoothly!

Great place to rent items from and friendly service, I highly recommend this location for all your…read morerentals

Equipment & service team were great. We needed to rent a tiller - Economy Rentals & the team were…read moreable to set us up with the tiller & truck to transport it to our project. Staff were super knowledgeable & responsive. We even had an issue with our starter pulley once we started using the equipment, but they came quickly and we were back up and running. Great local shop, wish we had known about it before we started working on our house projects.

I highly recommend this particular truck rental. They came through for me in a pinch. Very warm,…read morewelcoming and highly professional service. The manager, Christian Reyes really delved into my needs and came up with the perfect solution. I needed a cargo van for a few hrs to move some things from Cerritos to Anaheim. Christian offered me an all electric Ford van that was like riding in the lap of luxury! Quiet and smooth, yet with amazing power and pick up! Christian and Marco made the whole experience smooth and seamless. Thanks guys!

Called for a quote for a small truck for a 1 bedroom apartment. Got quoted for $40 for the truck…read moreplus mileage. Told the customer service guy Chad it was pricey and I will keep calling around for quotes. Instead of saying bye, he said "Yuuup!" and hung up. Very classy customer service. FYI trucks of that size usually quote at $19.99

He helped us rent the truck and was polite and professional. I recommend coming here. :)read more

Just called to search for a trailer. There is no trailers available as people move out of…read moreCalifornia and no one coming in. The gentleman I spoke with went above and beyond to look for an availability. Even though I wasn't able to secure a trailer, I really appreciate him searching. Thank you so much!

Every time I get gas at this location. I always call first if the gas pumps are working. Normally…read moretheir GAS PUMPS are DOWN I called today just to make sure it's working. The person I spoke to said that it's working.Next thing you know when I get their, IT'S DOWN AGAIN.Unbelievable

Really satisfied with our trunk rental! Couldn't have asked for better staff to help me through the…read moreprocess and were very transparent, fair and willing to work with a schedule. The only thing I could say that they should come up with a solution to be able to drop off after hours. Other than that I'll definitely be using them again even though there are other agencies closer to me. Great staff and product!

When people think of renting moving trucks they think of U-Haul and Budget, but let me tell you,…read moreI'm so glad I went with Enterprise and especially because I was able to get a truck with a lift-gate for a comparable price. Antoine was so helpful over the phone and I'm glad I got a chance to meet him when I dropped off the truck. Cole was so friendly and informative. Just like doing business with your friends, you really feel like you can trust them and you're getting the best deal. Moving is stressful now, thanks guys for making this part easy.

Well my truck was in the shop and i needed to rent a truck so i could still take my trip to mammoth…read more.. called got pricing from ashley who was fast n friendly and set up an appointment to pick up when i needed it .. when in to pick up the truck a week later and had a slight hiccup with the one i had selected due to a dirty back seat , Ashley quickly brought out another truck and we swapped it out with ease .. returned truck after they had closed and called to make sure we were all good and alex took care of the receipt and even gave me a discount for the issue we had at the start of the rental .. thanks alex its good to see that people still take care of their customers .. easy and friendly staff with good customer service thats a win win in my eyes ..

Chris, Alex, and Andrew were absolutely fantastic! From the initial contact all the way to move…read moreday, everything went seamlessly. They called me prior to showing up, arrived on time, packed everything quickly and professionally with zero damage, and unloaded just as efficiently. The drive to our new place was about 2 hours with traffic, but they pushed through and stayed professional the entire time. We couldn't have asked for a smoother move, highly recommend!

Bruno and his guys were amazing! They packed everything with great care, took care of all my…read morefurniture and plants, worked quickly and efficiently, and were very kind. They followed all directions and move things exactly where I needed them. Would recommend to friends and family.