Awesome customer service. Always easy to deal with. The cheyenne site is by far the best one I've…read moredealt with. Will always be a repeat customer.

I am extremely disappointed with my experience. I made a reservation in advance expecting a vehicle…read moreto be ready upon arrival, yet I have now been waiting over 2.5 hours and still have not received my rental car. The purpose of making a reservation is to ensure availability and minimize wait times. Unfortunately, that was not the case. There was very little communication regarding the delay, and no realistic estimate was provided as to when a vehicle would be available. What makes this even more frustrating is that I was supposed to be traveling for my birthday. Because of this delay, my plans have completely changed, and I've spent a significant portion of my birthday sitting and waiting instead of enjoying the trip I had planned. Not exactly how anyone hopes to celebrate their special day. I understand that unexpected issues can occur, but waiting several hours after a confirmed reservation is unacceptable. This experience has been frustrating, inconvenient, and has significantly impacted my plans. Happy Birthday to me, I guess. I hope management takes steps to improve vehicle availability, customer communication, and reservation fulfillment so future customers do not experience the same situation.

Lenny at the Cheyenne WY location was amazing. We had an issue with an unrepairable flat tire…read moreduring our travels and he got us into a new vehicle right away. And it was the vehicle grade we had reserved (our original vehicle picked up from another location in WA state was 1 or 2 grades below). Great customer service and gave us a $50 credit for all of the hassles we had to go through at our pick up and with Avis's customer service. Thank you Lenny for all of your assistance it was greatly appreciated!

This is 1PM, so a midday arrival. Not in the middle of the night…read more Ok. They tell me they'll call me when they have a car for me. Instead I get an email telling me that my reservation had been canceled. So, without any warning I have to figure out how to get a rental car last minute for a business trip.

Do not book with National. Regardless of how far in advance you book your rental, you may not get a…read morecar. The airport counter isn't staffed. Their staff members offer nonsensical excuses. National Customer Service hides behind their rental agreement and despite what anyone with their outfit tells you, no one is calling you back.

I had a one-way rental from DEN and due to the exorbitant pricing, needed to drop-off/ exchange for…read moreanother rental car company in Wyoming. I chose Cheyenne as the drop-off location, as it was the closest on my path into Wyoming. First, the "office" is located inside the super small Cheyenne airport. And this would be classified as the smallest National office I have encountered. As with other small airports, the cars are located directed outside off the terminal - - but in National's case, I don't even remember any parking spots for cars. Or... better yet, where do I drop my car off at? They had a small sign posted w the days that the "office" is staffed; and naturally Sunday they are closed. Luckily the Avis guy next door told me where the 3 dedicated National parking spots were; so I parked there, and then just dropped the keys off. And...I did get my drop-off receipt later that day - - so it was nice that someone, at some point did check my car in.

We stumbled upon this car dealership after having the typical car buying experience (skeezy car…read moresales folks, cars far above KBB value and I was about to give up). I am THANKFUL we found Networking Auto Sales of Wyoming! Not only did we find a husband and wife that treated us with respect and were up front, but we found a dealership who takes pride in their work and their pre-owned vehicles at reasonable/fair prices! I will definitely be a repeat customer and strongly encourage everyone to go to Networking Auto Sales and visit with Nick and April about their inventory! You walk in for a car and walk out with hope for the auto industry!

I was worried at first about buying used vehicle with high milage but they did not hide anything…read morefrom me. They were great to work with and have been so helpful through the process. They gave me all the information I needed including the mechanical documents. They allowed me to test drive it to its full potential and were amazing to deal with financing with. Cant thank them enough for the work they have done with my truck and truly blessed for them working with me.

I would have to say that I was very impressed with this outfit. The gentleman in front was very…read morehelpful when I went in to rent a vehicle same day due to overcrowding at a family reunion. Prices are affordable. And they were willing to work with me when it came to dropping my vehicle off after hours.

Idk how this place does any Business. Been calling all morning. No answer. Nothing at all. Rent a…read morecar before you get to this town! This place has little to offer anyone. Doubt they are even doing any rentals outa here. Nicole saves the day. Thank you nicole.

This is a review about Hertz in general. I was trying to cancel my reservation that I made 20…read moreminutes earlier. Their response was to send me to priceline, but when I go to priceline they tell me I need to talk to Hertz. To make matters even better when I call Hertz their phone system tries to push me back to the internet instead of talking to a human. When you finally get to where you are almost to a human then they threaten to charge you 5% if you make any changes to your reservation with a customer service agent. If you want a great example of how not to do business - check out Hertz. National and pretty much any other car rental company are much better.