Great customer service! The staff was friendly, professional, and made the rental process quick and…read moreeasy. The vehicle was clean and in excellent condition. Overall, I had a smooth experience and would definitely rent from this location again

dishonest company. added me to a do not rent list without informing me because someone was…read moredishonest about my license and documents, claiming it was fake. I reached out several times to be ignored by anyone in their company that can do anything. I'm looking into filing a lawsuit now, and I have documentation of my situation. If anyone has additional support or a similar situation please let me know. Most unprofessional people - kayella, and some guy named Jason Pearson that have ignored me reaching out, and handled my situation poorly, but also the fact that these are managers in the company is embarrassing.

Went to them for years. At first they were great, but after a few years, when they gained my trust,…read morethey started slipping in unnecessary repairs and doing shady stuff. Most recently they did a bandaid clutch repair that lasted for a few weeks, after which they charged hundreds to rediagnose, eventually telling me it would cost $3k to fix the car, but they would buy it off me for a few hundred. Lost my trust and business.

Horrible experienced with owner/customer service at the front desk with Jocelyn. I've asked for…read moreestimated for some inspections and services. She was great at making sure things was done quick. However was so quick that I've got to pay for u authorized work being done to my car. Then I tried to talked to the mechanic and was denied by Jocelyn again. After all, I was forced to pay for whatever they've done to get my car. Long story short, if you'd like to get unauthorized service done fast and money was no object, you've came to the right place!

Budget At the Columbus Oh provided me a car with faulty tire . Their service department did not do…read moretheir due diligence to inspect the tires . IUnderneath the car , wires we coming from the tire. We were shocked that a rental car provider was so negligent. This could have us an accident on the road. They refused to bring a bring a new car to my location .

Stay tuned for my mixed review:…read more Slooooooowwwwwwwwww. 30 min to get the truck. The strap on the dolly broke and almost killed me. The cab of the truck had a massive dent on the roof such that the visor was swinging loose. But, the price was cheaper than anywhere else (with a 25% off coupon), and they gave me my $15 back for the dolly. Though, that process took another 30 minutes, 15 of which was spent waiting with 5 other customers for someone to appear from the back of the outlet. Did I save $40 compared to the Uhaul: yes. Did I lose 45 minutes into a black hole located slightly northeast of Easton: YES!

There was an unexpected delay in the availability of our SUV rental. Manager Barry and his team--…read moreUmera,Kassidy, Stacy, Amadau and Joseph went above and beyond their duty to make our rental go as planned. The team was courteous, kept us updated with a new timeline and stayed late to make all go well! Very professional and engaged with us and the other customers that I observed.

I rented a car through insurance and this location was exceptional ! They made the process…read moreextremely easy on me. They were so kind and catered to all my inconveniences. Ty was amazing ! Thank you

Great customer service. Clean car and ran well. Branch in contact during my rental to check in…read moreand make sure all was going well. Would rent again

The personnel was so helpful and made sure I got the mini van I needed for my long tripread more

Toney at Car return is AMAZING, hands down one of the best people I have come into contact with in…read morea long while. Your company needs to do whatever they can to retain his employment, I will only use enterprise moving Forward and it is single handedly because of Toney.

I rented a car and returned it Sunday it is now Tuesday and they have not sent me an invoices I…read morehave called multiple times. I need the invoice to get reimbursed by my mechanic for my car. why would it take so long for a simple invoice. there is no way to call this location they just send you to a call center and no one cares to get your problem fixed.

I rented a Honda Civic from them for 2 days and it came to $35 total. This was sweet. I traveled…read moreup to the Cleveland area to visit a friend and the driving was nice and smooth. The car was fully loaded, for an economy price. John was the person I saw, he was a very nice young man good in customer service. Kudos to him. Cute also but he is only 25, a baby. Ha, Ha. I think I have a new rental service. Sorry Enterprise, you are $19/day while Hertz is $15/day right now.

There were only 4 people at the desk servicing all of the numerous rental car companies- and we…read morewaited in line for 20 minutes then we had to wait another 15 minutes just to check out of the parking garage. There was a manager present who simply held up a wall and didn't do anything else. And then to top it off, American Express quoted me $200.78 when I got to pay she said it was $75 more. She then said taxes and fees can change at airports. It made no sense. Olivia was a bit testy but pleasant, but kept saying "like I said... things can change." But that isn't right. I feel lied to and scammed. At least the car didn't smell like weed like it has the last three times I rented from this place. After I returned the car I was able to get a refund to the original price I was quoted

I originally had a reservation for Budget..... why did i do that?!?!? When I got to the rental car…read morefacility, the line was long as hell because it was a sale. I looked over at Alamo and there was one person in line. I promptly booked my car via Priceline, and it was about $18 more than Budget. I was in and and out the Alamo line in 10 mins. I looked over at the Budget/ Avis lines , they were still working with the same 2 people when while I was in the Budget line. The Columbus Airport has a consolidated rental car facility . You take the rental car facility bus from the terminal, and it takes you to the rental cars housed in a offsite garage (about a mile away from the airport.) You can select any available model they have on the hand based on the category of vehicle you rented. The signage on rental return was easy to spot. Employees at this location are very friendly. Drop off is VERY quick and easy.

Beware of this place!! If I could give them zero stars I…read morewould! I was in an accident Nov 15th 2022. The first car I received was a Mazda 3 I got pulled over because muffler was to loud. I took it back and they give me a Nissan Rogue to drive. When I had got in the car it smelled like they had sprayed a bottle of cologne in it. The next day I go out to get in it and it smells like something is dead. Exactly one week today 2/14/2023 I have the Rogue I go out to go to my chiropractor appointment and the tire is flat. I call them and tell them and the guy says to me what do you want me to do about the flat tire? I said either you come and change it or you can bring me another car! I told him Im tired of driving around in his ragged ass cars! Needless to say he told me he would have someone pick up the Rogue and I could figure out on my own about getting a car till mine was repaired. The disrespect I received from this man was unacceptable. If you are getting your car repaired by Fine Line Do Not allow them to put you in a Speedy rental because you will be put in a ragged ass car! The folks I have dealt with at Fine Line has been great to me!

We have rented from this Speedy Car Rental location twice, when we were having some car problems…read more The prices were always fair and we never had mystery charges; the representatives were pleasant and helpful; the cars always ran well and looked nice. According to their website, the current rates to rent a compact or a mid-sized vehicle are $35-$36 per day for one to two days' rental; the longer you rent, the better discount you get on the price. This location is next to an auto repair shop, so it can be easy to miss at first glance (the first time, we drove right on past it). Speedy was great when we had a sudden, urgent need for a car, whereas Enterprise and some other places were completely out of cars. Is this place well-kept secret, perhaps? Regardless, I'm grateful they had a car and pleased with my experiences here.