I developed a bubble on my Mini's tire after 2040 miles. The service manager at RS explained to me…read morethat since Mini did not manufacture the tire, they would not warranty it. They offered to sell me a new tire for $370. I took my car to Gateway and replaced the tire for $130. A premium price does not guarantee premium service.

My husband and I (really my early birthday gift :)) were looking for a reliable car that was…read moreaffordable and safe for our future family. Thankfully Charles Taylor helped us find this awesome 2016 Subaru Outback that was preowned and had all the carfax from only 1 owner. He was able to get us approved and gave us a reasonable price for the vehicle. If you're there looking for a car, please look for Charles, he's the man for the job!

Haley Stack was our salesperson and she was absolutely amazing! We really appreciate how hard she…read morefought to get us where we needed to be. Thanks so much Haley!

Had an appt for LOF and tire rotatin. We dealt with Corey who was our service advisor who was very…read morenice and did a great job. He made us aware of 2 recalls which they took care of same visit.

I was looking for a new car not too long ago. I went to Wolfchase Toyota to test drive a Camry XLE,…read moreand I had an appointment with Demarius. He let me to take the car around the block to have a feel of the McPherson suspension present in the XLE trim. He showed me other features that I had not been previously aware of in the car and walked me through them to see if I liked them. One feature the car had that I was not aware of was a Driver Monitor Camera. This comes standard with the Premium Plus package and it was a feature I did not want in the car, enough so that I would not buy a vehicle with it at all. Wolfchase did not have any cars matching what I was interested in on the lot, and I told Demarius that I would need time to think about my next vehicle purchase because of the unremovable DMC in the Premium Plus package. Although all talk ceased and there was no further action or recommendation of allocation, my decision was respected and he did not try to sell me a car I did not want. My intelligence wasn't insulted on the things I did not like, which I experienced at another dealer on this search, and that was worth leaving a positive review.

I came into this place prepared to drop my car off and ended up sitting there 2 hours when they had…read moretold me on the phone that they would give me a shuttle ride home. I was then angrily and rudely told that shuttle rides are just a courtesy and they don't have to operate on a schedule for me. I think when you spend 47,000 on a car you don't need any lectures about courtesy. Not to mention the only reason I'm in the shop today is because the tire was leaking on the back side when they sold it to me along with an SRS airbag warning light that came on 2 days after I drove it off the lot Toyota's are good cars but ever since they started making them in the United States the quality has gone far down. I would give this place zero Stars if I could.

Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

We bought a car in record time! Denzel was fabulous and made it easy for us. He was very friendly…read moreand knew all the answers to our questions! He made our day go very well! Brandon taught my husband a lot in a short time about the van! Thank you all!

I went to take in my BMW IX for maintenance and our service advisor was Houston he was phenomenal…read more Everything was super quick and got my car taken well care of!

Take your car here before you take it to your dealership for any kind of maintenance or service. I…read morehave a diesel car that is not cheap to maintain, but Jesse and his team have made getting excellent service at a VERY reasonable price a reality. Angela, who (wo)mans the front office is a gem! Give these guys a call before paying to much elsewhere.

From the owner: CarGuys Auto Recon is a Full Service Automotive Repair Facility, from basic maintanence and brake…read morejobs, ac repair to engine overhauls and replacement, year of experience working for the dealers allows us to accurately and correctly diagnose all makes and models. We also offer professional detail service on all vehicles. CarGuys has a combined 35 years experience in the automotive industry. We also offer affordable used Cars and Trucks, Specializing in used 4X4 trucks, we offer multiple types of financing and offer extended warranties on all of our vehicles. Big Town Sales and Service in a small town rural atmosphere, come see us under the Giant American Flag @ 6048 Highway 51 N Millington TN, 3 miles south of 385@51.

Went in for an oil change and left with a new car! Aaron…read morehelped me with getting my maintenance done and was great. Jeremy Cash was an amazing salesman, he was kind and very patient with all my haggling. Highly recommend!

Whoever that person that small, she looks Hispanic female when you first walk in inside the Nissan…read moreshop she's towards the left. She's your first person that you see. I'm gonna be honest with you guys you guys are wasting your money on this person and I mean that in the most respectful way she did not greet me. She did not lead me to where I wanted to go or needed to go I stared at her for a second to think she's gonna say something to me and didn't say anything a Nissan salesman I forgot his name. He was really nice. He opened the door for me and asked me what I needed and he was really asking me questions. I went to the service department to drop off my vehicle the whole time I'm sitting there and waiting for Mr. Coby the manager in the service department to get my car. She's literally sitting there not greeting that one person and playing in her phone. If this was My Business she would not be sitting there. That is the first attraction that you see, especially they're paying you to sit there. You should be the most memorable person because you were the first person they saw. ( I wish I took a picture.) the three stars is for the other employees that took care of me and cared. I wish I can give this person individually no stars she knows who she is.

I've purchased two vehicles from this Carmax. With the last one, they sold my contact info to a…read morevehicle warranty company who calls me several times a day. I told them I wasn't interested and they called back 2 hours later and every few hours since. I filed a complaint with the state of Tennessee since I am on the no call list, but they still call. It's constant daily harassment and I regret buying from Carmax. I won't make that mistake again. They also told me the truck was up to date on maintenance, but when I took it to get the oil changed, there wasn't any oil on the dipstick.

mike- did an excellent job , he was patient-and gave me options!! you have to be patient with…read morepeople and you have to give people a opportunity to have options especially buying a car. i'm glad that i got mike originally he wasn't the first person i spoke to, but i thank god that he sent mike to me because he was very patient with me friendly and he went over and beyond for me. he gave me options even when we got into a hiccup he fixed the problem immediately and i want thank-you carmax and i want to thank mike. everybody from the front house to the middle of the house into the back of the house have treated me with excellent service and you guys all did a great job thank you. i will let other people know about you guys and push your name.

After some long decision making using online information, I went in to test drive 1 specific car. A…read more2019 Challenger R/T Scat Pack with the Dynamics package in a Destroyer Grey. Terry and I both knew I was buying that car from the get-go. He was patient and quick with all of my paperwork. In the span of a lunch hour (okay 90 minutes), a I had test driven, signed, and made it back to work in my sweet new ride. I couldn't be happier with everyone from my salesman (Terry) to the sales manager (Paul) and even Hunter in finance. 10 out of 10 will do it again. Someday. Just enjoying my car for now.

Been calling the last three days trying to buy a car from these people lol. The man TJ is an…read moreabsolute joke! Then spoke to a Tondra, said she'd text and call me back in 5 mins never heard back from her. What do yall even do all day at a place that sells cars when you can't even do that?? I'll be buying somewhere else.

I needed a new battery for my car. This location is close to our house. Also it's where we bought…read morethis car. After I got home and looked closely at the paperwork I noticed this. In the midst of my name it says " do not service ". I believe this is because the last time we had it serviced I gave less than 5 stars. That service advisor told me something would not change and it did. How can we give a 5 star rating if you don't keep your word. This time the parts guy provided 5 star service. My 4 star rating is based on years of being a customer here.

The finance department will change the term lengths and hope that you don't catch it…read more Unfortunately, this happened to me and I didn't realise this until a couple of days later when receiving loan information from the bank. The GM defends this practice by saying that you signed the documents, which I did, but it's not what I agreed to.What a terrible way for a business to operate!!!!