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    Heyser Cycle Center

    3.6 (64 reviews)

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    YEA I PUT THE SHOES ON IN STORE! I WAS HAPPY
    Faith P.

    I have been looking for a reliable place to get my first oil change. My friend referred me here. Upon arrival, I was greeted by Ricky. He explained the differences in the oil changes and I wanted my 1st oil change to cover everything. They are going to check my fluids, chain, etc. I then walked around the store and was also greeted by Jenny.. Jenny was super pleasant and very friendly. I had to purchase these shoes because I couldn't find my size online! & Guess what it was the last pair! Ha! They fit perfectly! Soon after my purchase, I spotted the cardo edge. Now listen, I was going to wait because I have been riding with AirPods on my rides. But the cardo said you might as well get me while you're here waiting for the oil change! So what do you think I did?!? YEA! I got them! , Dan was accommodating in explaining the different cardos that they have. So I decided to go for the cardo edge. Everything was AWESOME. I went to the diner across the street to kill some time while they had my bike. Thanks so much! I will definitely be back. See you guys next weekend. I'm buying an another helmet to get my cardo installed. Thanks again for everything!

    They scratched my tire all up, they tires looks like junk. I'm paying close to $400 dollars to put on a tire. This is how people are these days, ridiculous. You don't have to like me but do your JOB right. I love the lady in parts, she's great and the 2nd star is for her. And you lose my Ram mount cushion!? Totally unprofessional to the service employees who worked on my bike. And Honda will always be better then Suzuki to my guy in sales.

    New chain/sprockets and tires
    Tonny T.

    They did a great job installing/balancing tires, and new chain/sprockets. There were a lot of bikes and they got it done efficiently. I dropped it off Friday Morning 10:00AM and it was completed around lunchtime.

    LaTasha D.

    I had the pleasure of working with Jenny. She is something special. Jenny was very helpful and patient with me. I truly enjoyed her customer service. I was their for about 2 1/2 to 3 hrs. No fault of hers or the shop. I was indecisive back and forth between jackets. Jenny gave me options; made me feel like she really cared about what I wanted. She really made my day and my experience their one to remember. Because of her patients and excellent service I can proudly say that I spent more money than I wanted to because of my experience and I felt good about my purchase. It was worth every penny. Oh and I can't forget about Will that works their too. He went above and beyond for me with my most recent purchase. Thanks Will for looking out. When it's time for an upgrade I'll be back "you guy's have earned my business." As long as u keep the same staff. Great people the whole team!! I'll be back soon to pick up some boots that my fiancé ordered. Keep up the great work, and you got a customer for life. Latasha

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    9 years ago

    Excellent service. I took my mower in for Spring service and they turned it around in less than one day. Good work and fair prices.

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    Page 2 of 2

    Ask the Community - Heyser Cycle Center

    Review Highlights - Heyser Cycle Center

    Ronnie (sales) has been a fantastic go-to guy for years for pretty much any of my questions or concerns.

    Mentioned in 5 reviews

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    Fairfax Cycles

    Fairfax Cycles

    (57 reviews)

    I usually work on my bike myself, but this year I didn't want to spend too much time on it,…read moreespecially replacing the stock front fork with an Ohlins on my Yamaha XSR700. I also wanted a second set of eyes to check all my work and inspect everything once in a while, so I dropped my bike off at Fairfax Cycles. The main service I requested was to replace the front fork and exchange the fork and brake oils. I bought the Ohlins fork from Partszilla and dropped it off at the shop. I was missing some other small parts needed, and they were able to order it for me. I had a budget I wanted to stick to, and they were able to work with me to meet my budget and the services I needed. They were very flexible. For the amount of work done on my bike, I'd say the price was fair. The place is very busy all year round, though. Please set your expectations. You'll likely have to wait to get serviced. You'll also need to pick up ASAP. I felt good about all the services performed on the bike. The installed Ohlins fork makes the bike so much better. Will I come back, a definite yes.

    This place is far into the shopping area, I had a little trouble navigating which area to go into…read morebut there are small signs to point the way once you see the bikes at the end you know youre in the right spot! I was a bit intimidated to walk in as I dont look like a stereotypical motorcyclist but the gentlemen was super friendly and fast with helping me. I brought in a broken clutch lever that I didnt have the right tools to fix it myself. He was super quick to fix it for me and didnt even charge me for the quick fix! Would def come back if I need anything to fix for my bike!

    Old Glory Harley-Davidson - Delicious cookies

    Old Glory Harley-Davidson

    (159 reviews)

    I got speakers, navigation system , a crash bar , front and rear cameras installed on my 2025…read more975nightster with Laurel Harley . I can't leave a second review on Google so here I am. Jason, drew, Dan, Austin and Kevin. thank you guys sooooooo much for the fast service, hook up on my bike and the communication and payment process was easy sailing also. I be jammin

    I think I can post a review now that I've calmed down after my experience. I brought my bike in for…read morean engine problem which, after several weeks of diagnosis, necessitated an engine replacement. There was a parts problem which necessitated re-ordering of a couple of critical parts. This took nearly 8 months, but was not entirely the dealer's fault. They also covered winter storage after completion. What I find inexcusable is that several light harnesses were cut, and I had to re-manufacture these harnesses. My aftermarket horn was removed, along with the plug-in harness and relay for it. I did get the actual horns back after an angry call and another trip, but not the harness. One of my front factory auxiliary lights had its harness cut. And last (so far, just found today, a month later) the leather tank bra is gone. When I complained to their "customer rep" text, I got "Glad you figured your wiring out and got your horns back." During the process, I received calls from the dealer saying "I have great news, please call back" only to have it be a sales pitch for me to buy a new bike. What makes this difficult is I don't blame the service writers. They were amazing through the whole process. But, this experience made me realize that I just don't want to spend any more money at a dealer chain that doesn't respect my business enough to put things back the way they found them.

    Bob's Motorcycles - Bob's Sales Lead!

    Bob's Motorcycles

    (64 reviews)

    Before bringing my Ducati 1260s to Bob's Ducati, it ran perfectly. I transported it in the back of…read moremy Silverado to have new tires installed, and while I was there, they also recommended an oil change. After getting the bike home, I immediately noticed major issues -- it now runs terribly, stalls frequently, and the ride is no longer smooth. This was not the case before I brought it in. While I'd like to believe this wasn't intentional, it's hard to ignore the timing. The staff seemed friendly and provided decent customer service, but that doesn't change the fact that my bike went from working perfectly to running poorly right after their service. I will be contacting Ducati Corporation to file a formal complaint. If my concerns are validated, I will have nothing positive to say about Bob's Ducati going forward.

    Bob's Motorcycles feels like family. I had a wonderful experience buying my new BMW F800GS, thanks…read moreto Yale at Bob's Motorcycles. It all started when a friend encouraged me to take a BMW Rider Academy class in South Carolina that Bob's organized and sponsored--getting my friends and me discounts on the class and sending Yale and Amy to represent Bob's there. I wanted to buy an adventure bike after the course, and when I texted Yale on a Saturday night after hours, he surprised me by responding immediately. We ended up talking for over 30 minutes about my riding goals and hopes & dreams, all after work hours! I went into Bob's several days later, and Yale started out by giving me a tour and introducing me to everyone. Much to my surprise, they all already knew who I was, knew I'd be coming, knew I'd been at the course in South Carolina... it just really felt like home... like family. And what's more, because I had told Yale on the phone that my primary concern was seat height, he had already researched seat heights on multiple makes and models (not just BMWs or Ducatis) for me. Over the course of my purchasing experience, I got to know multiple people at Bob's - Yale, Amy, Jim, Lorrie... I could have purchased this bike at any number of dealers... I chose Bob's because I felt like I was home. So the bottom line is that if you want an experience that makes you feel like you're home among family... just call Yale at Bob's Motorcycles for your next new or used bike purchase or trade-in.

    MG Motorsports - 2021 Yamaha R1 I just bought

    MG Motorsports

    (14 reviews)

    Quality Staff, Quality Service!…read more We moved to the Sterling, VA area this past June and since the move, my daughter Celeste has been aching to get another motorcycle. She did her research and was blessed to find MG MotorSports less than 15 minutes for our new home. The crazy thing about her motorcycle journey is that the first time we had ever been in the Sterling area was when we attended our first ever "Finish The Race" gathering at Calvary Temple. At the time we never envisioned living here now. MG Motorsports exemplifies the true sense of community with just how they show their sense of professionalism with their customers. From beginning to end My daughter and I were impressed by the attention to detail in helping my daughter feel confident in her selection. Both Zach and Greg made themselves available for any and all questions and final delivery scheduling. I knew the hand shakes were true and a lasting relationship in this communities motorcycle world was there for her going forward. I strongly recommend to anyone interested in a quality motorcycle purchase to take yourselves to MG MotorSports

    Mike, his wife and the entire team at MGMotorsports are fantastic!…read more I purchased a 2023KLR650S in July and the price was the best I could find anywhere in the country. Part of the reason I say this is because I know they couldn't have made a lot of money on this sale. Yet every single interaction was a pleasant surprise! When I called about the bike Mike answered all my questions in a straight forward manner. He quickly told me the out the door price, the history and condition of the KLR (even sent me a video of it) reconfirmed that it was ABS, the crash bars and racks were included, they had copies of the service records, only had 780 miles on it. He was patient during the process of me wiring MGMOTORSPORTS the payment. His communication was excellent. He also offered reasonable shipping from VA to OK or agreed to store it a couple weeks until I could pick it up. When it came time to pick it up Mike personally met me at a subway station and drove me to the shop in Sterling. The motorcycle was ready to go and his wife was great with all the paperwork ready. I watched and listened as they dealt with other customers and they were sincerely pleasant with everyone. When it was time to leave, Mike and an employee checked the fluids, tire pressure, ect, one last time in front of me. We shook hands, he had an employee lead me in a company truck out Sterling to the main road headed west so I wouldn't get lost. Every couple of days as I leisurely rode back home to Oklahoma Mike would text me to make sure everything was good and askif I had any questions. I know this long winded, but for once something that seemed too good to be true, WAS TRUE@ My email is rsnowder@gmail.com and I will gladly answer any questions about my experience with MGMOTORSPORTS! Bob Snowder

    Obsession Motorsports - Breaks, spacers and tire installation

    Obsession Motorsports

    (28 reviews)

    My 2015 Subaru Outback needed a new rear door after a tractor trailor backed into it, causing $4k+…read moredamage this past summer. I called several shops, none of which could promise the repair work within a reasonable period of time (2 weeks). Cost was not a factor as the repairs were covered by my insurance company. Levon was very straightforward in estimating the time required, which would be hard to determine before removing the door and viewing the frame damage, which turned out to be considerable. The repairs were still completed in a little more than 2 weeks. The quality of the work was excellent, and Levon provided excellent service in driving me to and from the Rockville library, when I had to wait a couple of hours for some minor follow-on repair. I would not hesitate to use his shop again should the need arise.

    Took my 2011 Infiniti M37 to get my get a set of Morimoto fog lights I had purchased from Morimoto…read moreinstalled. Couldn't locate any other shops to do this work. Not only did Levon give me an estimate during my lunch hour, he was able to do the job the next day. What really blew me away was that I added in a custom headlight replacement to swap out my dim and aging bulbs that were borderline dangerous at night and polished the haze off the headlight lenses. He replaced a few other market bulbs as well at no charge. Fast service and quality work at a fair price. Will definitely be going back to Obsession for any other auto customizations. Recommended all the way.

    Heyser Cycle Center - motorcycledealers - Updated June 2026

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