I used this company for two different home purchases and noticed their reports looked almost identical. On the second home, they completely failed on the septic inspection. The guidelines require a visual inspection, and it was visually obvious that parts of the tank were covered by an RV pad, yet the inspector missed it entirely. What I paid a professional to catch ended up costing me tens of thousands of dollars in a major county violation and repairs. When I asked the company for their E&O insurance information to resolve it, they refused. Instead, they immediately put their lawyer on me, threatening me with legal fees to try to scare me away before even reviewing the facts. This company does not do a thorough investigation and relies on legal intimidation when they make a mistake. Beware. read more

In my experience as a realtor here in Houston, finding not only a thorough inspection company but an incredibly knowledgeable and courteous home inspector, can be a nightmare! The level of professionalism my clients and I received from the home inspector "James Horres" with HG Home Inspection was obsolete in comparison to any others! EASILY A 5 STAR RECCOMENDATION! read more

Jay was amazing!! He did our inspection today and walked us through everything. Answered all our questions/concerns. Did a really thorough review of the house as well! 10/10 recommend read more

Mark was great and gave us a lot of information. He is very thorough. The report was very objective and useful to us. A home purchaser would be very unlikely to be able to go into such detail . Largely based on this report we declined to purchase. The price of the inspection was well worth the expense. What a small cost to avoid major issues . read more

I've used James many times and have recommended him to all my fellow agents. Super thorough and honest.

Really disappointed with this company. They refused to record the foundation measurements, which is really the most critical part of a home inspection in Houston. They did take the measurements, but they didn't tell me them or record them on the inspection report. Why? Because they "weren't of concern". But at the same time the acknowledged they are not foundation specialists and referred me to a foundation company. After I paid them nearly $500 for an inspection! Look elsewhere for an inspection, this company is completely irresponsible and a waste of money. read more

The company was very responsive and communicated thoroughly prior to our inspection. James was our inspector who came out for our new build prior to our final walk through. He was very knowledgeable, professional and helpful. We will definitely contact him for our future home inspection needs. read more

in response to the companies answer to my review. it is not true . everything I said in the review is true and it just further shows how unprofessional of a company they are. I can prove you wrong. I would never have written the review if it was not the truth, I not only have pictures and witnesses i also have experts in the different fields who can back up what I said and already have in writing. and you continue to show your ignorance and incompetence and total embarrassment by writing untrue things. I'm not going to spend all day answering your BS but I will just let you in on one of the things. you claim that was an old chimney. IT NEVER HAS BEEN AND NEVER WILL BE A CHIMNEY!you are just like the guy who supposedly did the inspection. I can prove EVERYTHING I said . and I know for a fact YOU CANNOT and I just proved it. apparently your the type who can't admit you make a mistake.and I did not cuss, you were extremely rude. It's apparent what kind of person you are .qand yes, I had to pay experts to come out and prove your guy wrong and I have it in writing that your guy was absolutely wrong. And the reason you gave for not calling me back is ridiculous! As soon as you heard that I was calling to let you know that I was calling for a refund of the money I had to spend to prove your guy wrong you got obnoxious. . I can't believe how unprofessional y'all are. And by the way, from what I have seen your guy needs another 300 hours of schooling to figure out what a chimney looks like. among other things. and tell him not to be taking things apart if he can't figure out how to put them back together Among other mistakes he made. read more

Great company from start to finish. Had a home inspection and a Ozone Air cleaning treatment. The owner did both services and was very thorough. The Ozone treatment was like a "scrubbing" of our indoor air. Highly recommend TJ and his Company read more

My clients love working with you. HG uses a tablet during the inspection and the convenience of receiving the inspection report at the end of the inspection makes everyones life so much easier. My clients can usually schedule an inspection for the next day. Marilyn is amazing and all of the inspectors I've worked with have been on time, great communication, and very thorough. Five stars! read more

Absolutely the best. I have been selling real estate for twenty years in The Woodlands and surrounding areas. I did not hesitate to recommend HG when my son recently purchased his first home. Professional, courteous and up to date with the latest technology. Thank you HG. read more

On time. Very detailed. Used fox for the first house and they totally overcharged me. This guys report was just as thorough. Took him 3 hours then he went through each thing step by step with my husband and I. They even have a feature where you can pull straight from the report and create a document for renegotiation. Would use them again if needed. read more

Wonderful and honest people! We hired them twice and so glad we did! They really go over and beyond to make sure everything is inspected!!!