I stayed at HIB for four nights from Dec. 30 - Jan. 2 in a shared, male only room with six beds. I paid $40/night, which included free coffee and internet "access".
Hosteling International Boston is the second hostel I've ever stayed at, the first and only other being NY Loft Hostels in Brooklyn. I've written a review of NYLH, so if you are interested in understanding my comparisons, please read that review as well as this one.
To start, HIB's online booking system did not work. I tried multiple times and I was continuously told that there was no space for me. Frustrated, I called IHB and they were just as confused as me as to why there wouldn't be space available. The woman on the phone was efficient and promptly set up a reservation for me.
HIB is located in the Fenway/Back Bay area of Boston, south of the Charles River and about a 20-30 minute walk or 10 minute "subway" ride from downtown Boston. Personally, the Back Bay area of Boston bores me to no end. There are shops and parks, museums and schools, but none of it has the charm or uniqueness of, say, the East Village in NYC. The shops are all Starbucks, Best Buy and Club Monaco, which is great, I suppose, if you are really into cheaply made, poor quality, cookie cutter consumerist goods. The location is especially odd, as you would think that hostel goers would be more interested in unique, fairly priced and culturally diverse locales.
The Green Line, which HIB is near, is also somewhat of a nightmare. It's "light rail", which means it's a street car. Because of this, it's slow and unpredictable at best.
When I arrived at HIB I was a bit disappointed. The hostel is, well, rundown. It's grimy and every bit of it is circa 1995, from the chairs and tables to the internet connection speed and laundry room. They advertise following them through social media sites, but it's hard to believe that these luddites actually know what they are.
When I checked in, I was informed that, since I was not an HI member, I had to pay an extra $3 fee on my room. This is absolutely ridiculous. In NYC, I stayed at a hostel in Williamsburg that was cleaner, more modern and in a better neighbourhood right on the L train and I paid $25/night. How HIB thinks it can get away with $40/night and this ludicrous non-member fee, I have no idea. This is, as I'll relate further on, a small instance of a larger issue with HIB: it's a corporation that wants to ransack economical travelers and give nothing back to them.
I happened to meet many staff members at HIB, and almost all of them were efficient and pleasant. Come to think of it, many actually seemed to enjoy their jobs or at least were relatively upbeat when I spoke with them. Of the five employees who helped me out the most, only one guy got on my nerves. He was dimwitted, both in demeanour and appearance, exclaiming loudly on one occasion that it was unintelligible to him that a woman would want to have sleeping arrangements separated along sex lines (he actually said gender, but he was confused). Given the amount of strangers at a hostel, their unpredictability and the amount of violence perpetrated against women, the desire is very far from unintelligible.
As for the facilities, the common room is small and cramped given the amount of beds at HIB; especially since there are very few outlets for laptops and the internet, which was always broken, only works on the first floor. The kitchen has very little counter space, but does have a fridge and pantry where you can store your food. Literally, the best part of my whole experience at HIB was the free coffee, which is available from 7AM-8PM.
Because of the internet and the coffee, the common room becomes a natural hub for HIB, but, also, a natural place for the loners and freaks to chill between sleeping, smoking cigarettes and harassing the staff. Unfortunately, because the internet doesn't work in your room, you are forced to suffer these people. Three characters come immediately to mind. Cake Man who ate copious amounts of chocolate cake that was mashed into bits while laughing nonsensically at an awful TV show he watched on the, yes, old 30" tube TV set up at one end of the common room. An old, talkative man who was also constantly in the common area and, if you happened to discuss even the most irrelevant topic with him, would latch onto it and bombard you with complaints about his life or irrelevant, ignorant political drivel. Finally, Frank who would sketchily throw the contents of his bags about the room we were staying as if he were a sloppy, coke-ridden thief.
By far the worst part about HIB is that HI is obviously not interested in investing any of its considerable profits (I estimate 1 million + per year) into maintaing the building. Sure, the beds are clean enough (though there is a lot of dust in the seams of the mattress) and there is free coffee, but almost every other amenity listed on the brochure is barely functioning. read more