Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

AVOID THIS COMPANY - THEY DO NOT STAND BEHING THEIR WORK I'm…read morebeyond frustrated with Gault Energy and Home Solutions located at 11 Ferry Lane W., Westport CT. Less than TWO years ago, they installed a new compressor at our woman's boutique in Greenwich Connecticut. Now, for the SECOND time, it has completely failed. I contacted the manufacturer directly, who confirmed there's a FIVE-YEAR WARRANTY on the unit. Yet Gault refuses to honor the warranty or the contract. Instead of standing behind the equipment they chose and installed, they're washing their hands of it and trying to make me foot the bill again. This is not just bad service -- it's dishonest and unprofessional. They're more than happy to take your money, but when something goes wrong, they disappear. DO NOT USE THIS COMPANY. Shoddy installation, zero accountability, and terrible customer service. You've been warned.

Phenomenal response from Tom who returned my call within minutes and stayed with me on the phone…read moreand by text over an hour guiding me through troubleshooting. We got our furnace back with some simple repair steps, and Tom checked in the next morning with more helpful advice. Truly caring service. I cannot recommend enough.

I was looking for a company that could provide yearly maintenance service for my HVAC system and…read moresaw their vehicle across the street from my home. I called and requested info and scheduled an appointment for maintenance. Time of arrival was between 8-10 a.m. At 10:20 I called the office, someone was supposed to call me and reschedule because the tech was tied up. If I had not called, I would be waiting all day for someone to show up. The Tech had my number and so did the office staff but somehow, they failed to contact me and state that no one would make my appointment time. Very poor follow up and customer service !

They never installed a filter box. They didn't finish the duct work either. The front bathroom,…read more foyer, and mudroom have no heat. They took the last check and ran.

I want to thank Hulse for doing an amazing job repairing my furnace. A previous technician came out…read morefrom another company and told me I needed a new furnace and that would cost $15,400. The Hulse​​​ technician came out and assessed the problem fixed it put a lot of effort into it got my furnace working and charged me $500. What a difference an honest company makes. Thank you Hulse for your honesty and your excellent expertise. You are the only ones I want working on my furnace!

Parke O'L. from JNR Plumbing arrived on time, quickly located…read morethe leak and fixed it. He appeared to be very knowledgeable, knowing what he does, very professional, attentive and easy to communicate with: he explained in details what he had to do and answered all the questions in a friendly manner. Overall service was excellent!

JNR called me back quickly and even was able to send someone out the next day to address our…read moreproblem. In addition to the usual email confirmation of the appointment, when the technician was on his way they provided a tracker where I could see (on a map) how far away he was. As far as the work, Brett helped us identify a couple of small gas leaks in the basement of our recently purchased home. He addressed both in an hour or two and even removed an additional empty pipe that wasn't needed along the gas line. Recommended team! Will have them back for our sump pump & water heater needs.

we had a low level emergency with our boiler and called Service Stars at 8am. They were able to…read morehave someone out at our place by 11am to save the day! Jack was fantastic-- he explained things to us about our boiler that we never knew. He was thorough and worked fast. When he left, our hot water and heat were both working better than they have in years. He even went above and beyond to make friends with my annoying dog. The prices were pretty much as we expected, although service stars has a unique way of pricing that actually makes sense! without a doubt I would recommend Service Stars -- and Jack, to anyone in need of repairs!

Lately, it feels like Service Stars' prices have gone through the roof, and unfortunately, my…read morerecent experience was extremely disappointing. Two weeks ago, they came out to fix a bathroom tub leak. I was charged $1,300 to replace the cartridge, handle, and spout. The parts cost around $250, and the job should have taken less than an hour, but they stayed for about four hours because they kept getting the wrong parts. They came back last week because the tub was still leaking. This time, they said I needed to replace the shower base where the cartridge goes and quoted me $3,400. I declined and asked them to put everything back together, but the leak was actually worse afterward. What bothered me most was the lack of transparency. I asked for a breakdown of the charges and was essentially told, "That's just what we charge." After almost spending nearly $4,700, I feel I could have had the entire tub area remodeled by another company. I also recently tried to cancel my membership and learned that it's a one-year contract and that canceling early may require paying back the discounts. That was not my understanding when I signed up. I'm extremely disappointed with the pricing, communication, and lack of transparency. I'll be taking my business elsewhere and looking for a company with fair pricing and clear, honest billing. Unfortunately, I cannot recommend Service Stars based on my experience.

I emailed them several times about getting a service done and they DO NOT get back to you.read more

Central air stopped working during the recent heat wave, with temperatures on the second floor of…read moreour house hitting the nineties! Blue Flame came highly recommended by Rousseau Plumbing in North Haven, an awesome local vendor. Within two hours of calling them, a service guy showed up, quickly diagnosed the problem, and had it solved within 30 minutes. Courteous, friendly, professional, punctual, competent service was highly appreciated. As somebody who works from home, this was a big deal for me. I highly recommend Blue Flame.

I recently had a baby and after spending a few days in the hospital I came home on a Sunday to a…read morenon working furnace, in the middle of January non the less. I quickly realized I'd run out of oil and that caused my furnace to malfunction. I called Shelton Oil and had oil within the hour. Unfortunately, that didn't get the furnace working and they send a repair man within 20 minutes. The service was exceptional. But, that's not all m, a few days later I get a call from Rob, he had received a donation from a costumer and he credited that donation to my account. He figured I'd need it as a new mom. Rob has no idea what that meant to me, not only was I a new mom, I'm a single mom who has had to stretch every dollar while on maternity leave in order to provide for my kids. He blessed me immensely and I'll be forever grateful. Not only do I recommend them for their outstanding service but also for their kind hearts.

Great family business and great service! Whenever I've had an issue with my service or my heat…read morewasn't working properly, they are so quick to get back to me and send someone out ASAP. They are all extremely nice and have been wonderful during all this COVID stuff when I needed to delay a payment or two. Deliveries are always on time and I never have to worry about when my oil is coming!

Great job done by Tyler replacing the HVAC in the house and installing new system int he attic…read more Hiring them second time in 10 years and they keep the high standards and great pricing. Thank you guys!

Tyler Air Conditioning of Stratford is the best company for your job. My family is forever grateful…read moreto them and their generosity. Everyone member working there is caring and generous. This year, my wife and I were blessed with twins. This also means our expenses caring for a little own are multiplied. While facing a financial hardship, our furnace started leaking dangerous levels of carbon monoxide and we needed a replacement. We couldn't afford the cost of a new own and care for our babies equally. With temperatures on the decline, it was imperative that we replaced it as soon as possible. When Tyler Air Conditioning heard our story, they offered to help. During an extremely difficult and stressful time, they offered to donate their time to help offset the cost of a new furnace. Within a few weeks, a new boiler was installed. We now have heat at night, our babies are thriving, and we are living with less stress. The entire staff on board truly amazing people. They were all willing to help a local family in need and I will always support them. I want to especially thank Donny, Vinny, Fred, and Jennifer for going above and beyond. They are extremely responsive, hardworking and so fantastic job. I highly recommend them to you all and couldn't have asked for a better group of people to help us.