Went there yesterday for a birthday celebration inclusive of nine. Some guest had already been…read morethere prior and the rest of our party had not. all in all, we loved it. The food was excellent. Our server, Ted, was top notch. Ted was wonderful. He was so attentive for anything we needed. Our Hostess was so helpful in our seating arrangement so that we could all be together. We will be going back many more times, for sure.

Our family go to for all you can eat Hot Pot and/or Bbq. This spot offers Hot Pot with many…read moredifferent broth flavors to suit your cravings. Tom Yum Soup with some added spicyness is my go to soup base. Stock full of herbs and flavor a perfect to cook anything with. Love the conveyor belt style system with fresh ingredients swifting by as you eat so you can pick and chose. Everything is fresh and truly all you can eat as you serve yourself with meats and seafood and veggies from the raw bar. They offer desserts and appetizers as well all for a very reasonable price compared to others . Love the set up and atmosphere as it's clean and organized. Staff is always amazing as they always efficiently clear your table from the dishes and plates and attentive to refill your drinks and soup base with low bone broth as needed. Great place that you definitely get more bang for your buck with fresh tasting ingredients with all you can eat.

My girlfriend and I never had Taiwanese food before, so we had to go. We're both glad that we did…read more The place is a blast with ring-planets hanging from the ceiling, red booths, and a lot of room to enjoy one's meal. The servers took great care of us as first-time customers. We both ordered their delicious bubble tea (Japanese matcha and strawberry). My girlfriend got a double-order of their spring rolls, which she loved. I was presented with their Seafood Lobster Hi-Top and it was spectacular! The dish reminded me of a Vietnamese Fao meal and came loaded with an array of seafood: mussels, clams, lobster, shrimp, squid, octopus, fish, fishballs, and three types of mushrooms. I also asked for medium spicy and it was spot-on. The meal was absolutely delicious. We both took food home and it was amazing the next day. We cannot wait to return to this amazing restaurant and we hope you get a chance to visit and taste for yourselves!

We have been going here for years. Nothing else like it in the Lehigh Valley. Their portions are…read morevery generous, and packed with so much variety. Each hot pot is carefully plated to include variety in every bowl - this has been consistent over the years. You can tell they care to do a wonderful job, every time. The servers are very attentive and can remember us and our orders every time, even when we haven't been in in months. We wished we lived closer. Restrooms are always very well maintained and very clean restaurant.

Very good service in a well themed and spacious location. The selection of meats was vast and…read moredelicious. Great for solos and groups

If I could give more than 5 stars, I would! From the moment we walked in, everything was…read moreoutstanding. The staff was incredibly friendly, attentive, and made us feel welcome the entire time. The music created the perfect atmosphere, making it a fun and relaxing place to enjoy a meal. The food was absolutely phenomenal--fresh, flavorful, and worth every bite. Every dish exceeded expectations, and you can tell they take pride in what they serve. If you haven't been here yet, you're seriously missing out. This is easily one of the best dining experiences I've had, and I'll definitely be coming back. Highly recommend to anyone looking for amazing food, great service, and an awesome vibe!

We went for lunch and enjoyed the experience for the most part. You choose your broth and meats on…read morean iPad and then go to the buffet to grab your veggies, sauces, and additional meats. You cook everything yourself in the broth. It's all you can eat and very tasty (provided you have chosen well for your broth and items!) On the downside: we were confused about what we were supposed to do for drinks, it seemed like the only option was bottled water and some soda cans. The bathroom floor was sticky. Not all the buffet items had appropriate tongs and spoons, so cross contamination could easily happen with people using tongs for multiple items. They made a mistake and brought one of us the wrong broth but corrected once we pointed it out. If I lived in the area I would definitely check this place out again though.

For about 30 bucks you get an all you can eat buffet of incredible size and variety. You choose…read moreyour broth from a variety of broths...you pick you meats like lamb, or tongue...and then go to the huge buffet filled with noodles and vegetables and seafood and tofu and just an amazing assortment of delicious ingredients to cook at your table. You can custom make your own sauces as well, and it's all you can eat. Yes you can order more meat...at no extra cost. The place is clean, the service is great and it's a fantastic place for a group to have a really great time. I will definitely be back.

The food was plentiful and good. So much to choose from. Did both the hot pot and BBQ. The our…read moreserver rarely came to the table to clear dishes or check if we need anything. When we ordered something via the tablet, it was delivered quickly, but not by our server. It was not a busy night when we were there. I feel they need to get another server who wants to do their job. I will go back to KPOT again. It may have been an off night.

Big dining area. Great portions, super fatty. Waiter was good & friendly but service was a bit…read moreslow. Very smoky indoors so prepare yourselves to leave smelling like BBQ!! Floors were pretty slippery so you must becareful!!

Ambience was great. Loved the hotpot very flavorful. Drinks were sweet and delicious.read more

Great service and drinks! Staff were extremely nice and accommodating! I would recommendread more

KPot at Franklin Mills is hands down my favorite restaurant EVER. And it's not just because the…read morefood is incredible, it's the people that make this place so special. Michael, the manager, always greets us with a smile, and sometimes we even get lucky enough to have him as our server. I genuinely don't think I've ever seen this guy have a bad day. He's professional, welcoming, funny, and somehow makes every visit feel personal. Gin is also amazing, we absolutely love getting him as our waiter. Honestly though, we've never had a bad experience with any member of the staff. Everyone there is friendly and attentive, and you can tell they truly care about their customers. For years, this has been the ONLY restaurant my mom consistently wants to go to. We use way too much sauce, accidentally burn half our food, and still somehow have the best time every single visit. The atmosphere is just that good. And the food? Absolutely top tier. The meats, seafood, and vegetables are always fresh. The Thai Tom Yum broth is my personal favorite and never disappoints. My mom is obsessed with the KPot short rib, and honestly, I can see why, it's amazing. I'm hooked on the sweet and spicy sauce with the garlic shrimp. Every time I tell someone about this place, I hype it up with the same excitement because it truly deserves it. If you've never been to KPot Franklin Mills, just GO. I swear you will not be disappointed.

You can't beat the classic KPOT experience! The food is delivered very fast and KPOT has the most…read morepremium meats of almost any Korean bbq and hot pot that I've been too. The best part about KPOT is how fast the staff are to bring you the food!

We came in tonight to kick off my son's birthday celebration without him knowing, and our waiter…read moretruly made the night unforgettable. They surprised him every step of the way--from complimentary meats and dessert to a thoughtful birthday gift. My son kept saying, "This is a 5-star experience!" On top of the amazing service, the staff stayed on top of keeping everything clean as they worked, which made the restaurant feel welcoming, comfortable, and well cared for. Thank you for making the start of my son's birthday so special. We'll definitely be back!

Great service and really good fresh food. Big selection of hot pot/bbq and even seafood boil which…read morewas an extra surprise all included in all you can eat

The food was decent for the price. The steak and the short rib were good. However the music is loud…read moreso it's hard to hear each other. Also one of the staff, I believe, who is the restaurant manager, Wes , approached me and my table and asked us random questions while eating dinner, which made us feel uncomfortable. It ruined our experience at the restaurant

I'm not sure if it was just an off night for the staff, because I've had great experiences here…read morebefore, but tonight completely changed my mind about coming back. From the start, our waitress Kaitlin seated us--and that was the last time my friend and I ever saw her. Once our food was dropped off, she never checked in, never asked if we wanted to order more, nothing. My friend noticed her multiple times sitting and chatting with a table just three tables down, but she never once came back to ours. Almost 40 minutes went by before we finally had to ask another staff member to take our order, and a different waitress ended up bringing out our food. On top of that, our grill started smoking, and when Kaitlin walked by, all she said was "my bad" and kept going. No attempt to fix it, and she went right back to giggling in the corner with other employees. I'm all for having fun at work, but if you're going to ignore your tables completely, why even show up? Maybe it was an off day for her, but she definitely needs retraining. Very disappointing experience.