Super responsive even on a Sunday! I literally requested an estimate that had my vehicle year,…read moremake, and model at 1:03pm. At 1:10pm, Jose responded with the cost and soonest they could service, which was the following day (Monday)! He quickly answered all my questions about what times and how long it would take. Jose provided a 2-hour window and said the tech would call or text when he was on the way - which he did. Then showed up on time and did the install at a competitive price for mobile service. J&J Auto replied in less than 10 minutes on a Sunday; had an appointment less than 24 hours of contacting them; and came to us! Only feedback I can give: (1) share available options for payment in advance of appointment - there was no tapper for a credit card, but they accepted Zelle, PayPal, Venmo, etc; and (2) be more thorough with vacuuming out the glass debris from the car. Still a 5-STAR experience though - thanks, J&J and Jose, for an easy time getting our car window replaced and back on the road so quickly!

They replaced my cracked front windshield. I texted and received a reply within 10mins. I gave…read morejose all the info and he stepped thru the process with the insurance. He even texted me when his co worker was to arrive. They were on time. Both were professional and courteous. I would recommend and use them again.

Given how annoying it was to have a rock hit my windshield, Ryan made replacing it quick and easy.read more

Through my insurance company, I was referred to Peninsula Auto Glass. They were supposed to get in…read moretouch with me, but didn't so I called them. The message on his voicemail said he was out until December 15, and since this was the 24th, I assumed he was back. I left 2 messages on Friday, 1 in the morning and 1 in the late afternoon and I also filled out a contact form on the website, none of which received a response. Since I was anxious to set up an appointment to get my windshield replaced, I chose another shop. If the owner had a problem where he was unable to conduct business, he should have updated his voicemail to reflect that.

Instant Auto Glass is great! I texted the number provided and was able to get an appointment in two…read moredays. They texted me so quickly and made the process very easy. They showed up on right on time, in fact a couple minutes early. They told me what they were going to do and how long it would take. They completed it in the time. They gave me multiple options for payment and they are responsibility priced.

I found Instant Auto Glass on Yelp after reading so many great reviews, and I'm very glad I gave…read morethem a call. I own an HVAC company, and one of the front windshields on our work vehicle was cracked. Since we rely on our vehicles every day, I needed to get it replaced as quickly as possible. I called several other auto glass companies, but I received different quotes, and many of the prices were much higher than I expected. When I contacted Instant Auto Glass, Richard was extremely helpful and professional. He gave me a clear, upfront price with no surprises and was able to come directly to my business to complete the installation. Richard installed a brand-new front windshield on our Ford Transit/F-250, and I was honestly impressed by how fast, convenient, and smooth the entire process was. He arrived prepared, completed the job efficiently, and made everything easy from start to finish. The customer service, pricing, and quality of work were excellent. I highly recommend Instant Auto Glass to anyone who needs fast and reliable auto glass service. Save yourself the trouble of calling around--give Richard a call. You won't be disappointed!

A series of unfortunate events (aka broken windshield) led me to my visit here…read more I had already scheduled my visit online so all that was needed was me showing up at my scheduled time and date. There's many locations but they were all booked up so up to the Peninsula I went. I GPS my happy self there and recognized the area it was in right away. It's extremely condensed area with a lot of street work being done. I saw the shop in the corner and immediately worried at how small the entrance and parking area was. There was no spot open so I'm not sure how they handle things when it's so busy. I waited and lucky for me a person was leaving. I parked and went in. There was someone in front of me being helped and it was a walk in as they told him the time it would take to get the job done. So they do take walk ins. After he was helped the young kid walked off and never came back. I waited and waited and a woman came up and asked me if I had been helped . I said no and she took care of me. Within a minute I was in and out of that place. I already knew they could take up to 2 hours so I planned accordingly to not have to wait in their tiny waiting area. They finished the work in about 1 hour and 15 minutes and called me that my car was ready. When I got there my car was parked off to the side almost halfway out the street (basically ready to go). Again the waiting area and parking lot are very small. So getting your car soon as it's done is the best way to go. Got my receipt and my keys and I was a happy camper on my way home with a replaced windshield. I was also given instructions on no power washes for certain amount of hours. I also received a text a day later to remove all tape. My windshield replacement was done great. It was clean and like wearing a new pair of glasses. The job was done professionally and there was no broken glass or anything around it. Great job no issues. Beyond the slow check in for a scheduled appointment the visit was straightforward and done in a timely manner. Would consider using this place again if check in is quicker so I can go about my merry way.

Was a really easy process and quick too! Blake was very informative and polite. They called before…read moreand after to confirm service.

Highly recommend this business!! Someone at the dealership actually recommended this business to me…read morefor windshield repair so you know it's good. Had a large crack that expanded on my windshield. When I called in the afternoon last week they said they could order the parts and schedule to have me in for replacement first thing the next day at 9am. Their crew was so genuine and kind, especially Eddie!! They went above and beyond and even assisted me to a nearby cafe to wait which only took about an hour and a half so super fast. Friendly business, honest people, excellent work, and frankly the best value from everyone quoting.

Excellent experience with Lizard Auto Glass! From my first phone call to scheduling the…read moreappointment, everything was smooth and professional. Alberto came to my house and replaced my Mercedes windshield in just one hour. He was courteous, professional, and did an outstanding job. They were also able to source the original AMG windshield without any delays. When I filed my insurance claim, I was told I might need to take my Mercedes to the dealership for recalibration after the windshield replacement because of the vehicle's electronics. Thanks to Alberto's expertise, everything was calibrated perfectly, and I didn't have to make a trip to the dealership at all. I couldn't be happier with the service and highly recommend Lizard Auto Glass to anyone needing a windshield replacement!

Wow, amazingly fast, accommodating, and top-notch customer service from the moment I decided to…read morecall Onsite Auto Glass Services to completing the entire job in just 24 hours. I am very impressed! My Acura RDX windshield had a couple of cracks caused by flying rocks driving on the freeway. Yesterday morning 10AM, I found OAGS on Yelp with practically 5 stars rating, so I decided to call and the business owner (Dennis) answered. He was friendly and super easy to talk with. Once I confirmed my car year, make, model, VIN, and my already opened claim referral number from my auto insurance provider, Dennis was on it! Since I have $0 deductible and Dennis confirmed he can replace my windshield right away with OEM, he 3-way called the auto glass claim department of my insurance carrier (without me even having to provide him the phone number) and we established my authorized agreement to move forward of my insurance claim with OAGS. After the 3-way call and since I had time before heading to work at 1:30PM, Dennis was able to dispatch his replacement tech to my house within an hour with an OEM windshield. The replacement tech (Armando) arrived and he was also very friendly. He did his skillful job diligently in my garage since it was a very hot day and left at 12:40PM. Dennis kept in great communication with me via phone about the next step: ADAS recalibration, the process of realigning the forward-facing cameras and sensors mounted on my car windshield. Since I had to go to work, Dennis was flexible with me scheduling to go into his shop for the ADAS recalibration the next day when I am free after 2PM. The next day (1:45PM today), Dennis texted me a friendly reminder that his calibration specialist (Eric) will be waiting at the shop for my 2:15-2:30PM appointment. I arrived at the shop on time and met Eric. He must be that good at his job because he skillfully finished the recalibration within 20 minutes and I was on my way home. The entire OEM windshield replacement with my opened insurance claim was excellently completed in practically 24 hours and I did not have to pay a single penny, because my deductible was $0. Dennis is the best and I highly recommend everyone to give him the opportunity to serve you as wonderfully and professionally as he did with me...all that via phone without even meeting the guy in person. If I ever do someday, I'll thank him again! Haha.

When requested some help with a windshield repair on Yelp, Dennis was the first to reply (this was…read morea Sunday and we needed the repair done ASAP). He found a time slot that worked for us and Paul was here on time and got right to work. The windshield chip we had was a pretty bad one and several shops had told us that there was a "50/50 chance" that a repair would work. I felt that a good technician with good tools could repair the damage (not to the point of being invisible, but well enough to safely drive). Extremely happy we found Onsite Auto Glass this morning Paul did an excellent job and, if I didn't know where the original chip was - I wouldn't even notice it! A+++

Envision Auto Glass provided an outstanding experience from start to finish. Everyone I spoke with…read morewas friendly, professional, and efficient, beginning with the initial phone call to schedule my appointment. They replaced my windshield and completed the work within just a few hours, which was especially impressive given that my Toyota RAV4 has several advanced safety features that required recalibration. The entire process was seamless, and the quality of the work was excellent. I highly recommend Envision Auto Glass to anyone looking for fast, reliable, and professional service.

I own a Sprinter work van, and the Sprinter is notorious for getting windshield cracks because of…read morethe Sprinter's height. I have had many windshields replaced on the van over the many years driving it. Recently, I was reluctant to get the windshield replaced from a large crack because whenever I have had the glass repaired in prior instances, it was done poorly or something odd happened during the install. I've had windshields come loose immediately after install, I've had leaks after install, and I've had all sorts of bodywork scratches and after-effects of rust that occurred. I was definitely gun-shy from prior travesties. It seems like most glass guys are an oddball group that are the "low man on the totem pole" of the auto service community. I figured I would give Envision a try with my latest problem. I was originally planning to take the van to Safelite, but looking at the Yelp reviews for the two nearby locations, I saw tons of negative reviews on Safelite. While on Yelp, I saw the photographs of Envision, and it looked clean and professional, so I took the gamble on Envision. Envision ended up doing the windshield replacement, and they did an excellent job. First of all, their shop is very clean and well-lighted with clean work stations. Second, the staff is very knowledgeable and willing to help. Third, I could tell from the start that the technicians treat their jobs seriously. Before taking the van in to Envision, I had a lingering rust problem on the van's A-pillar that the previous windshield guy pointed out (and advised he was unwilling to repair). The rust was caused from a prior windshield replacement, and for whatever odd reason, the next guy was unwilling to fix the prior guy's mistake, even though the problem was immediately accessible and fixable. I mentioned the rust problem to Envision's manager, Kendrick, and Kendrick said that the rust fix should not be a problem, as long as I was willing to accept any required paint removal, if needed. He also mentioned that I could do a self-repair paint touch-up onsite or take the van to a nearby paint shop, if required. Upon arrival at the Envision shop, Kendrick was already waiting for me, and he took a look. "No problem," Kendrick said, and that's pretty much how the whole process went. The technicians removed all of the old leftover windshield sealant, then ground-down the rust areas, applying the naval gel I had brought, plus adding their own gel equivalent after the naval gel had cured. They then ran a brand-new layer of rust preventative around the entire van body jamb area where the windshield mates to the top, bottom, and sides for the windshield. They then let this preventative paint cure for about an hour, then after completely dry, they applied the windshield sealant and set the new windshield in place. All the while, Kendrick would have me come out to the van for a quick second to show me the status as they completed each phase. This kind of professionalism doesn't exist in most places. These guys are serious about their work, and the they care about doing things correctly. Now, I can drive another rainy season knowing my van's windshield framework is rust-free and safer from the elements. The van glass is now clean and clear. I'm a stickler on how my van looks, and the glass is perfect. Take my advice - don't subject yourself to the hassles of doing business with other glass people - these guys are the pros. The price was the same as Safelite, they took care of my claim very easily through my insurance, and the experience was professional from start to finish. I'm bringing my van and all my other vehicles to Envision from this point forward, and so should you.

Ken did a fantastic to replace a new windshield for our church van. His great skills are so…read moreimpressive.

Kenny responded right away to my project request to replace my windshield. His price was great as…read morewell. I opted to meet him at his business for the replacement. He was friendly, quick and took care of the windshield replacement with care.

My driver side window was smashed overnight by some scumbags so I reached out to several auto glass…read morereplacement specialists in the area. Universal was able to procure my exact OE glass, arrived on-time, and replaced my car window right outside my house for a fair price. My only gripe is that there were broken glass shards that were missed in their clean up process. When I told them about it, they were quick to return, open up the door, and vacuum again. However, I still found some small glass pieces embedded in the crevices of my seat and every once in a while I hear a glass piece rattling in my door after a turn.

Joel did a great job and got to the house 15 min early. Thank you for fixing my mother in law's…read morewindshield!