I had hit something in the road that took out my two tire on the passengers side. Luis was up at…read more7am taking a look at my car. Two bent wheels and two tires is what I needed. Luis straightened out my wheels and got me two tires. I was back on the road by 9am. He was efficient and very affordable. Will defiantly use his again for my other auto needs! Thank you Luis for your help so early in the morning!!

Super efficient, friendly and affordable. They came out an hour after I called patched and replaced…read morevalve stems on two tires in less than an hour. Couldn't have asked for a better tire repair service. 5***** would definitely use again!!

Came in for a simple oil change. Car immediately started leaking oil in my driveway once I got…read morehome. I see i'm not the first this has happened to recently. I typically do my own maintenance because it's so hard to find reliable service for literally anything. Took car here on the weekend for convenience. I have no time for appointments during the week with a 50 hour schedule. Now I have to take time off Monday to address this, which typically save to visit family or travel. I only accrue time by working. So, as you can see, this mistake is impacting my time and money in multiple ways. EDIT: They fixed the leak at no cost.

A year ago, this shop put the wrong part on my car and tried to charge me again to fix their error…read more I vowed to never come back after that terrible experience. Fallon, whom has always been amazing, convinced me to try this shop again. After going in today, and experiencing the rudest front desk attendant who spoke to me as if I was a child, made me take back my keys and head somewhere else for my oil change. So if you want to be spoken to as if they are doing you a favor by allowing you to get your oil changed, and have them completely botch your brake jobs... This is your shop.

Went there today for tire repair. Was in and out in fifteen minutes. Checked and aired all tires…read moreand did a great job.

Took my mother's car here for an alignment on her 2017 VW. They had it for 24 hrs. They call to…read moretell her they can't do the alignment cuz she needs shocks, struts, & tires plus an alignment...but not to worry cuz they can do all of that for a mere $1400.00 We went and got the car. We took it to a local mechanic that found only wear on the tires from needing the alignment. Big O also gave us a parts list... $500 for shocks and struts $400 for tires $500 for labor Now, her car has enough miles on it the shocks and struts should be replaced anyway. I ordered them off Amazon for $200 for a complete kit. The tires I've ordered from Discount Tire and we $48 each plus I added their warranty so they came to $300. That $85 alignment nearly cost $1400. They take advantage of ppl here and I'm thinking especially the elderly that depend on others for things such as this. The ppl that work here should be ashamed of themselves.

Great customer service. They get the job done efficiently and quickly. Most importantly T & W…read moretreats you right.

Went to discount tire to get a tire fixed. I seen the waiting area was full and I had to wait. They…read moregave me a time that my car would be done and it was done before the time was over. They put the spare back in it's place.I think the value of this service was spot on and I would definitely go back.

NW Highway store. Have been a customer for many years. They were great for the first several years…read morenoticed that over the last year they have let customer service become almost non existent. Went three times last week to get air pressure adjusted. Waited 20 minutes and left without anyone acknowledging my presence. Went back twice more waited 15 minutes each time once again with several workers around they totally ignored me. Very frustrating especially as I was driving on $3600. worth of tires they had sold me. Found another source and will not be bothering them anymore.

Amazing service and work! I had to go home and drive across the country but had a problem with my…read morehazard lights. Brian took care of me and made me feel like a local. Shawn was my tech and went the extra mile for me. I genuinely loved my experience and really do recommend anyone scared of mechanics to give this place a shot. Give them 1% trust and they'll easily earn the 99%

Robert is amazing. He's so helpful and patient when asking questions about the work needing to be…read moredone. He takes the time to explain the reason for the repair. I trust him with my car.

Very informative friendly staff and got my car in that day . I needed brake pads but they do all…read morekinds of matenence work on cars and trucks . Great job on my car and was not outrageous in price . Great business

We used Patriot Garage recently because my daughter's brakes were making a noise. I saw the…read morenegative reviews on Yelp and was a bit concerned but I saw all the glowing reviews on Google and Facebook. I called Patriot Garage with lower expectations. I spoke with Tim and he was very helpful. I explained the issue and he was extremely patient. He made an appointment for me to come in on Monday but said if I wanted to bring it in sooner, he could try to get the car looked at (this was on a Friday morning). I said I would drop it off but needed to figure out how to get back home. He offered me a ride, which was extremely helpful. Tim called me a few hours later and told me the brakes did have an issue. He also said they perform a 20 point inspection so he provided me with options for additional work. I wasn't surprised by this and approved only the work on the back brakes. He was kind and didn't hold it against me that I didn't want to do any other work. He just said that when we're ready, we could come back to work on the other stuff. At the end of the day he called me and told me the brakes were done. He said they noticed a bubble in a rear tire and advised that I take it to a tire shop. He had zero incentive to do this. I felt like he did this out of genuine concern for our safety, which I appreciated. The process to check out and pick up the vehicle was the most convenient process. I paid online and then they left my car key in a lock box. I could pick up the vehicle at my convenience. Overall, my experience was really great and I'm happy to recommend Patriot Garage in the future as well as use them for any future service that we may need. Also, the price was around what we expected. The best part is they offered a military discount so that helped as well. Thank you, Tim, for being so helpful, friendly and patient.

Great price and even came to me. Seemed to work hard & was…read morerespectful. He ran into some issues replacing my steering rack but ended up getting it done in a few days once work started. Only issue was the communication could've been a little better about what service he was providing & what to do after his service. This lack of communication or miscommunication costed me a bit in the long run. But I doubt that's a normal occurrence, considering I was one of his first customers. And for the price it really wasn't a terrible deal. I would maybe go back but would be cautious/observant and would either double check the work or maybe take to get a quick check up at another shop after (some checkups are free with oil change or rotation). I'd let a few things slide more than I would at other shops bc the price was half of others & because (I was told) this was one of his first jobs and I believe he now has his own shop which would've helped avoid most or all of the issues I ran into. So if you're looking to save a good chunk of money and don't mind having to double check a few things after, it's a Great pick.

i've been waiting for over 2 months & paid this guy $5,000+ in parts to fix my vehicle & I've…read moregotten nothing but excuses. Please! Please ! Don't use these guys!! been A nightmare & now, sitting with a car he tore apart!!