Rudest assholes starting from the owner to the little idiot workers. We live in the neighborhood, and probably 10 years ago. The Owner women was so rude for no reason. She has this holier than tho attitude, and acts like the customers are a bother. After experiencing this twice, plus watching this unfold between this women and other customers, we decided not to go back. We're a family of five. So add all those pizzas, beers, drinks, and side up for 10 years and that's what they lost. Not to mention our kids play travel ball multiple sports year round, who's teams look for places to hold team events which we always made sure never to suggest H.F.P. One rude bitch who has the highest state in the company pushed many thousands away. After a couple years we tried it again, long story short, the only change was now her employees exhibited the same damn rude ass attitude with us, and with other customers. It would be so great to be able to see just how many hundreds of thousands of dollars this place has lost due to their F***ed up attitudes. Fast forward to tonight. We decided to try again after not being able to get into either of two other pizza places we go to with awesome courteous employees and owner who realize that their lifeline is their customers, we decided to once again try H.F.P. out. My wife called ahead, they answered and asked who they put us on hold and before we could answer they did. (Strike 1). We were on hold so long we had to hang up and call again which we were put on hold again. When they finally did answer, the little skinning manchild asshole with glasses on the phone was rude and asked "AM I ON SPEAK, I CAN BARELY HEAR YOU!" "WAIT WHAT WAS THAT, I'M CONFUSED LET ME REPEAT YOUR ORDER!" All we ordered was a pepperoni, sausage, and garlic Pizza, and a chicken supreme w/ white sauce, and 2 baskets of fries. SIMPLE! After getting off the phone my wife is now pissed because he was an asshole on the phone, so now she's in a bad mood. Great!!! We get there, and while paying my son ask for the wifi password. The same little idiot manchild says with an attitude "we don't have wifi." Because we'd had sodas out during the day we decided to drink water instead of more soda. My wife asked "do i get water here now, or over at the bar?" He say "You get it over there, you don'tpay for water." With a rude ass condescending attitude. (Strike 2). We they get to the table, they both are upset and proceed to tell me what happened. Not half my family is in a bad mood because of these people. I tell my son go back and ask for the pass word again that can't be right. He did and the next lady say "oh it'snot for the public." With an i don't give a damn attitude. Now I'm starting to get pissed because what should be an enjoyable family night out is not gone horribly wrong and ruined. What freaking restaurant sports bars doesn't have wifi!? And since when are we "the public!!?" I thought we were paying appreciated customers. (Strike 3). After them bringing out our fries first and like 15mins before the pizza when we wanted it with the pizza, and bringing 1 pizza out 6mins earlier than the 1st so half my family ate while the others sat. Last, my wife went up to ask for a spoon to fish something foriegn out of my daughter's glass. The fat glass guy looked and said "we don't have any spoons." WOW!!!
This Establishment, starting with the women owner, and most of the employees are GARBAGE!!! I HAVE NO PLANS TO EVER GO BACK TO THIS PLACE AGAIN!!! This is not an isolated incident, and has been the status quo for YEARS!!! Don't waste your hard earned money on these people or a family night out at this place. Do your family a favor and pick one of the thousand other places to go for pizza and other foods.
THEY ALL HAVE A ATTITUDE OF THEIR CUSTOMERS ARE A PROBLEM AND A NECCESSARY EVIL TO DO BUSINESS! THEY DON'T CARE ABOUT THE COMMUNITY THEY OPERATE IN BECAUSE WE'VE KNOWN ORGANIZATIONS THAT'S ASKED FOR NORMAL SPONSORSHIP OR OTHER THINGS TO SUPPORT TEAMS ETC, THEY REFUSE. THEY SUPPORT ONLY THEIR FRIENDS TEAMS AND STICK TO A VERY SMALL FEW. DO NOT GO TO THIS PLACE A D GIVE THEM ANY OF YOUR TIME OR MONEY. YOU'LL BE SORRY YOU DID. 2 STARS BECAUSE AFTER YOU GO THREW HELL AND ATTITUDES GALORE THE FOOD IS A LITTLE BETTER THAN DECENT read more