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    High Horse

    3.8 (57 reviews)
    Open 6:00 am - 12:00 AM (Next day)
    Updated a few days ago

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    HIGH HORSE ATMOSPHERE

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    Recommended Reviews - High Horse

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    Entering at street level the front desk or this sign is the first step on your customer journey
    Robert H.

    I had lunch at the High Horse restaurant on the second floor on a Friday. This is a review of the restaurant and lunch only. They have some improvements to make which are attainable. On entering for lunch, the customer journey is unknown. We should not be an explorer without a map! In front of the stairs is a stand one would logically consult on seating. You would usually have a sign, which today should span languages, on seating. "Seat yourself" or see front-ofhouse person. But no, the stand in front of the stairs is not the front-ofhouse person. They are dedicated to providing utensils and napkins. How does a new arrival even know where the front-of-house person is? Restaurant 101. The front-of-house is behind the bar and not very attentive to new arrivers. New arrivers are your customers! That person is also the final bill person. By observation they seemed idle much of the time. Next, the upholstery of my seat was stained. Either clean it to invisibility or replace it. Any restaurant should check the condition of tables and chairs daily. At this level of restaurant, it is basic. We are not a dive. I was there for their loss leader crab sandwich special but ordered more, so I was not a loss leader customer. Bring a real napkin because a dish with small pieces will have small pieces fall out. The server from the kitchen brought small paper cocktail napkins. Instead I had to get a napkin and fork from the utensils and napkins cart myself. I guess, oddly, becoming familiar with where napkins were, thinking they were front-of-house, was useful in disguise! No refilling water. The dishes seem to be served by kitchen staffers. There was no checking on customer experience mid-meal or on billing. "Is/was everything OK?" Wow! I would have told them what I am writing. The menu was pretty standard today in items and price. I would say my sandwich was unnecessarily salted. I'm in favor of flavored by ingredients. I would say this is a fine hotel bar among many choices downtown. It is on the second floor, aside from the stains, pleasant, and there are public spaces in this hotel for meetups and meetings. But it needs a review of customer experience design, who does what, and the customer journey, stat. If Marriott is doing this nationally, they are failing. Good design is not expensive, it can operate at any price point. Maybe robots will improve things? None of the staffers should be blamed, it is design and management which are lacking.

    brown butter crab roll -
    Yasmine E.

    y'all better come get this brown butter crab roll before sandwich week is over! perfectly toasted roll, plump tender crab, grated cheese, chives, chili flake, and brown butter doing what brown butter does best. squeeze that lemon. trust. paired with an elysian hazy and i was a very happy gurl. and the service? bar none. the kind of warm, attentive energy that makes you want to come back often. tysm ana! high horse is not playing this year. go.

    Argyle Sparkling ($14)
    Elena N.

    Date: Friday, February 28th, 2025 Time: around 7:30pm Party of: 4 Meal: Dinner *Chimney Sweep ($16) *Tery Alexander ($16) *Argyle Sparkling ($14) *Calamari ($22) *High Horse Wings ($19) *The Smash Burger ($21) *5% Surcharge ($5.40) The hubby and I were staying at The Bidwell. Since we got a $30 a day credit at High Horse, we stopped by our first day. (Unfortunately, we did let our credits go to waste the other two days.) We easily grabbed a four top by the bar. I wasn't super hungry, so just had a glass of bubbles. The boys did seem to enjoy the food. Everything looked like it was fried nicely. Pricing is a little higher as this is a hotel resto. But I expected that. I was surprised they did a 5% surcharge tho. Reminded me of the SF Health Tax we get to deal with back home. Not a bad bar / restaurant for a hotel. I just wish the credit we get as a guest can be lumped together. Who wants to go to the same place 3 times during vacation?! REVIEW #3723

    Carolina C.

    The staff were nice both times I went in. Since it's in the hotel, it was an easy choice! I first stopped in for a late lunch and had the salad which was one of the best Caesar salads I've had! I went back in for breakfast which was really good, can't ever go wrong with eggs, bacon and potatoes!

    Harlee S.

    This is such a cute hotel restaurant! The open room and seating is lovely. Service was friendly and wonderful. The food was good. I ordered the chicken sandwhich which was tasty, just wish the pesto wasn't so strong.

    Stew
    Michael G.

    As far as hotel restaurants go, this one is top notch. I arrived late at night and ordered the steak frites off the late night menu. So good. I especially liked it because I had ordered the same thing in Denver the night before and it was so bad! Definitely had a steak frites redemption moment. Our sever Ana was the absolute sweetest and provided us with exceptional service. The restaurant itself was clean and decorated in a modern way that gives cool lounge vibes. If you're staying here or even if you're not, make it a point to eat here.

    A shared Cobb salad, served on two plates. We were very pleasantly surprised!!
    Ian L.

    We're staying at the Bidwell Marriott in downtown Portland. The High Horse is on the 2nd floor. We've found the food to be very good, and we figured out a trick. The Bidwell charges a $30 "destination fee," which includes a $20 daily food and beverage credit. So we've used it to have "almost free" lunches. Yesterday, for example, my wife and I split a Cobb salad. The kitchen served it on two separate plates, each one more than sufficient for a single person. The salad was very good, excellent ingredients. Diced chicken, not processed deli chicken. Chunks of blue cheese along with blue cheese dressing. Large tasty bacon bits. Hard boiled egg. We added ice tea, and the total was about $32. Service was very good, staff friendly. The day before we split a smash burger with fries along with the ice tea, which totaled under $30. Add a tip, and it made a very pleasant meal, nice surroundings, excellent food, at a good discount! Not free, of course, since you're charged the destination fee whether you use the credit or not. But if we had eaten elsewhere, it would have been an added and unnecessary expense.

    Linda E.

    First the service by Anna was fantastic!! She gave us great suggestions and fantastic cocktails. They had vegan options as well.

    The burger & fries.
    Maureen M.

    I was down the street at a conference, and wandered into the High Horse (at the Marriott/Bidwell on SW Broadway) for an early dinner. I thought the price point for the burger (& fries) was high at $26. If the burger was not a pre-formed patty, and if the fries were hand-cut, I would have thought differently. I found the lounge trendy and a bit drafty. That said, the service was excellent.

    Vanilla latte
    Claribel V.

    I stayed at the Bidwell Marriott Hotel where High Horse is located for a couple of nights last summer. The hotel provides complimentary drinks during happy hour at High Horse so I took advantage of it. The free cocktail was a whiskey sour. I've never had a whiskey sour before and I was afraid I might not like it, but it was really good and refreshing. Plus it wasn't bitter, I don't like my cocktails bitter. For breakfast, I tried their egg, sausage and cheese on an English muffin and hot vanilla latte. The sandwich was very good. I was also shocked at how good the latte was. I just came from visiting Seattle and had a bunch of really good coffee there so I wasn't expecting much from a hotel restaurant latte, but it was surprisingly delicious. Prices were expensive, but I expected that from a restaurant inside a hotel.

    Breakfast with a view
    Stacie W.

    Great efficient service & food. Breakfast was enough for leftovers, coffee refills. Sourdough toast with local jam

    Bar area

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    8 months ago

    Great cocktails! Very friendly service. The old fashioned is a very generous pour and very good.

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    3 years ago

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    4 months ago

    The best omelette I've ever had and the potatoes were perfectly cooked. I would definitely go back there again.

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    10 months ago

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    11 months ago

    Worst service I ever had. The people don't know what they're doing. They are out of half their dishes. Terrible. Zero stars.

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    1 year ago

    Food is just ok -we had the late night menu-skip the Caesar salad, so dry! Our waiter was great Jared-

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    Ask the Community - High Horse

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