I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.

This location is perm closed. But this review is still helpful since I see people even today who…read moredon't know that yet and the responses to the reviews are trying to make it seem like they aren't affiliated/responsible. But they are. How do I know? The CR location were in the middle of working on my truck and didn't tell me when they closed. Took my money and ran. I ordered parts to have installed and was assured they would work which ended up not fitting - the icing on top. So I'm out close to $600 to ruin my vehicle. Now, let the fun begin. It took me 2 weeks of calling different factions, but I was able to find their other shop (registered under the same LLC) who informed me "Oh, yeah, that shop is closed." That's awesome - when did you intend on telling me? Why did the techs there suddenly stop texting me back? CO springs stated that they had "no idea" about my vehicle or situation. But offered to help me make it right, apologizing profusely. So when they asked me to drive 55 miles to drop it off, I wasn't happy, but I thought OK, they're trying. Big mistake. After taking the day off from work ($XXX) and wasting my limited personal time driving 110 total miles ($XX in gas) I was also forced to uber from the shop to a coffee place to try and kill X hours before paying to uber back to the shop. I arrived to find my vehicle's windows down parked under a pollenating tree. Nice. Started the car, it sounded OK. Better than before. Ten minutes into my highway trip home I was mortified to hear and then see a clamp fall off and start bouncing up the highway. Moments later the pipe disconnect and began to hang. The cabin stunk of exhaust fumes and the vehicle sounded like a hellcat with open headers. Once safely home - I contacted the shop to tell them, but were closed. I texted the contact I had there (not dropping names) and they offered to "tow it back Monday" hours later. What has this shop done to instill any confidence in me? How do you expect anyone with a single braincell to then trust you enough to tow it 55 miles back and forth without my supervision? Are you kidding me? Here's the best part. When I asked for a refund on the original work - not the time and money spent since getting it "fixed" - I was told that the CO springs location is not responsible for a refund since the castle rock location did the work and they are not affiliated. HAHAHAHHAH. What business would EVER take in someone's vehicle that was f'd up by shop offering to make it right for free? What world do you live in???? You guys need to get your stuff together. I hope this was worth my $450, which I'm already contesting with my bank.

This place was amazing! I originally made an appointment two…read moreweeks out and then my car broke down and they immediately could slot me in and drop it off that same day. They gave me a quote. Turns out the ignition coil and ignition plugs were bad. David was super nice. Always kept me informed. Would take my 944 there again!

Very comfortable experience like usual. Staff is very knowledgeable and professional. Cost for…read moremaintenance and repairs are a fraction of what you would pay at a dealership for the same great service if not better in my opinion.

I usually like to support local businesses in Castlerock. It's not worth it with this place…read more Horrible customer service rude and shit talked other customers in their lobby.

By far the worst experience I have every had with a automotive shop. Too many phone calls that…read morewere never returned. Too many deadlines missed. Too many times in for the same transmission repair. An absolutely terrible experience, will never recommend this shop.

Parker transmission fixed a big mess that another place made…read more They took responsibility and helped me out.

They were honest and quick and reasonably priced. I'd recommend them to do work or just…read moremaintenance on a vehicle.

Why Look any further. Want quality, they do it, want fair Prices - done…read more Want the work done right the first time, they will do it. I've been in Castle Rock, CO for more than 60 yrs now. Seen Mechanics come and go. These guys are the real Deal for a company. Michael

High quality work by a locally owned small business. These guys are thorough, competent and care…read moreabout the quality of their work. I've been coming here for a few years now even though I live 1/2 hour away. I try not to take my truck anywhere else.

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

I was charge nearly $400 to get a steering wheel bezel and helm installed on a boat that should've…read moreonly taken about an hour and I was charged 2 1/2 hours. I took my boat out and it was installed backwards so I had to take everything apart and reinstall it the right way myself. He also said he was gonna be able to store my boat inside, but it was stored outside and it snowed and my boat was full of snow. I gave him a boat cover to put on, but he never did it.

I have had several things done to my Highlander here and am very satisfied. Brakes and rotors some…read moreoil changes and diagnosed an electrical issue. Great place!

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

We highly recommend Castle Rock Imports. These gentlemen are honest, friendly, professional, and…read morethey do a great job. Our previous car had 225,000+ miles on it, thanks to their care. And when it was time for it to "move on," they gave us the pros and cons of having it fixed, which made our decision easy. It's nice to have one less thing to worry about!