I own a Jeep Wrangler JL 2018 low mileage. It's new to me. I started getting a flash of errors…read moresettling on service transmission. My brother and I settled on the auxiliary battery. Lucky us and thank you Jeep. 2 almost 3 year old battery. Gary's worked with me to do battery testing instead of the whole battery of diagnostics Aux battery load testing was good but the impedance was low. Replaced and they checked a lot of other things. Giving me statuses and explanations and meaning all along the way in troubleshooting. That kind of communication instills trust and I appreciate it a lot!! Any ways the pricing was and no further errors. We'll give it a couple days for a wait and see. We have next steps for the other work that's needed. I had a great experience and would definitely recommend this auto repair shop!!

I called and asked for a time frame and a price quote for a head gasket on a 1999 Tacoma with the…read more3.4 v6. They don't recommend you work on engines with over 100k miles at Gary's. They'll give you a low ball offer to buy a nice truck off you though they'll tell you it's not worth fixing or driving a vehicle so they can buy it's for cheap and flip it probably. Shady mechanics. I'm adding an edit as Kirsten called to leave me a voicemail and tell me I was confused. I am not confused. I remember being offered $700 for my 04 Tacoma because you guys said it was scrap and then putting 10,000 more miles on that vehicle and thinking you all were crazy the whole time I was driving it before I totaled it. Their voicemail was retaliatory at best. There was no reason to call me after I left this review. I gave my feedback. It's a terrible business that this is and I would never recommend my worst enemy to go there. It makes you feel grimy walking in. It's a disgusting place. They're in an alleyway that feels like homeless people regularly pee in front of their front door because of the smell if they call me again I'll add more details so you can know why you should avoid it.

I asked for estimates through Yelp for work on my 2024 Toyota Rav4 Prime and my 2021 Kia Niro EV…read more They were very responsive. I had alignment done on Toyota today and they were courteous and efficient. I highly recommend them and I have scheduled coolant flush/replace, brake fluid flush/replace and alignment for my Kia.

Absolutely ruined my car n tried to upsell do not trust this company not a nice staff just all…read morearound terrible

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

If you own a Range Rover, you know the relationship is part luxury, part emotional support group…read more Travis at Import Sports is the only person I trust with mine. At this point, my Range Rover gets more excited to see Travis than it does me. He knows these vehicles inside and out, explains everything clearly, and somehow manages to keep me calm when the dashboard decides to light up like a Christmas tree. Honest, knowledgeable, and genuinely great to work with. I wouldn't trust my Range Rover anywhere else--and that's saying a lot, because this vehicle has expensive taste. Thanks for always taking such great care of it, Travis!

My daughter (who lives 1000 miles away from me) had to get her car repaired. I was so anxious as…read moreshe has only lived in Denver for a couple of years and we really have not had any experience with finding a great mechanic. She had purchased the vehicle from Carmax and also purchased the extended warranty. They basically handed her a list of Mechanic shops to choose from but we literally knew nothing about any of them. She ended up choosing the shop that was closest to her house and it turned out to be a wonderful experience. Travis was the best! He was very communicative, never pressured her to spend money on non-necessary items, also never tried to upsell her on repairs that she didn't actually need. They fixed her car in a timely manner and assisted her with filing the claim (apparently there is a paperwork process when you use a Carmax approved shop?) anyways, he made sure that was all handled correctly and all of the necessary repairs were included. It's hard to be 1000 miles away and let your child handle these things by themselves... luckily (for everyone involved) they were amazing to work with and everything went great. We will certainly be back if she ever needs any car repairs in the future.

Do not recommend. They did not recognize a vehicle and work they did previously and attempted to…read morecharge for the same issue. They misquoted me as saying "just get the car running" instead of getting it drivable. The. They contrived a bogus recall story and passed us off to a dealership when there was no recall just cause they didn't want to own up to their bs.

This is an amended review:…read more After I posted my Yelp review for Applewood Auto Care, I received a call from someone who identified himself only as Sam, who told me he was a District Manager with Applewood Auto Care. Although the Better Business Bureau web site shows that the business is a corporation, Sam assured me that Applewood Auto Care is not a corporation. Sam wanted to make it clear that they did nothing to cause my car not to start, but he couldn't explain how I was able to start my car and drive it to their shop. The auto shop that ultimately repaired my car said that, as they didn't know what Applewood Auto Care did during servicing, they had no way of knowing why the car wouldn't start, other than the fact that the timing chain needed to be replaced. Therefore, I amend my review of Applewood Auto Care to say, I have no proof that Applewood Auto Care did anything to exacerbate my car starting problem. In my original review, I didn't mention that Applewood Auto Care billing is awkward and unnecessarily confusing. Their oil change coupon special showed a price of $59.95, but no where on my bill was the $59.95 amount. Though a discount was applied, the bill included an unexplained "Fees" amount. Applewood Auto Care did demonstrate an interest in addressing my concerns, and even offered to perform a future oil change free of charge. Sam's reluctance to uniquely identify himself by refusing to reveal his last name was unprofessional and paranoid. Though Applewood Auto Care diagnostics were thorough and well documented with photos, overall, their prices for repair work are high, especially their estimate for replacing the timing chain. Their billing accounting needs to be better documented and more straightforward! Therefore, I cannot justify anything more than a "could've been better" rating for this auto shop

Mr. Mark at Cottman Transmission is THEEEEEE ABSOLUTE BEST !!!! My vehicle is a drivetime vehicle…read morewith a SilverRock warranty and through all of the challenges we faced with SilverRock , Mr. Mark never threw in the towel and stood by me and my family as we battled SilverRock . Good help in the mechanic world is hard to find, especially when warranty companies are involved and there's a lot of back and forth involved. The amount of time and patience that Mr. Mark displayed has truly been a blessing to me and my family! Professionalism was displayed throughout this entire process as well as honesty about making sure that I as the customer get my money's worth from dealing with SilverRock as well as making sure he and his team would be paid the amount their owed as well . 10/10 service from beginning to end!!

Ohh Oh BETTER GET AAMCO..... Because these fools are a bunch of thieves, I will directly call out…read moreStan at the Westridge location. They ripped me off 3000.00 for a crappy transmission repair that never worked for more than a day. I have now found other customers who they have done the same exact thing to. If you have had issues hit me up. These fools need to be stopped. My new buddy claims that they charged him for a new transmission which they never did. Take your car to a reliable shop. Bekieve me you don't need to go through the crap that this want to be auto shop will put you through. Darry

I originally came for an oil change. No rush so I left my older 4runner at the shop. An emergency…read morecame up needing to drive to California immediately. Mechanic absolutely said my 4runner would not make it to the state line. Lol. Mechanic knew i was taking another car. He did a quick check on the car's engine and gave it a free quart of oil. Said car is fine to go to California and back. Nice!! On my 4runner the rack and pinion needed to be changed so I had the shop fix it up. Such a stanup guy. Apparently one of the bolts had seized, so it took him a few hours to take off the rack. The shop had replace some hoses, replace the fluids checked everything twice. Absolutely, for free. The mechanic knew I had an emergency.And he went above and beyond. Thank you sir!! What a standout guy!

Best mechanic shop I've ever been to. I'll definitely be back. Dustin is the best.! I highly…read morerecommend very fast service, very good quality work and very nice people

This is a good shop! I've had two of my vehicles there now, and both times, they did a great job,…read moretook care of what I needed done, it cost what they said it would cost, which was reasonable both times, and seem to have done very good work. I do a lot of work on my cars myself and for whatever reason I've had a hard time finding a shop to do what I can't do or don't feel like doing. But Southwest was great. No hassle, no drama. Just competent work done quickly and for a fair price. What a relief! Very thankful to have found them, and I feel comfortable recommending them.

I want to say thank you to all the staff at this repair shop for going above and beyond with fixing…read moremy expedition , and I also want to say thank you to bob who was very communicative with letting me know what was going on and what needed to be done ! Thank you again for being rock stars and getting my expedition back on the road !! Thank you all