Maria and her team are fabulous! I used High Quality House Cleaning's services last week to do a move out clean in preparation for staging and selling my 2bed/2bath condo. It was a grungy situation. They did a fantastic job, cleaning every nook and cranny until it was worthy of a sale. They did my bathrooms, cleaned in an around my appliances, made the kitchen spic and span, dusted my ceilings and crown molding, cleaned my baseboards, washed my windows, everything you can think of. Maria even went above and beyond- making sure that the floors were swept, things were dusted after the downfall of ash we had here. This was a day or two after the cleaning day! Maria gave me a handyman to fix my curtain rods and touch up paint in spots all over the house. She even helped me move a huge pot to my car. If you think HQHC's prices are on the higher side, don't worry. It's well worth it. read more

Maria Flores has cleaned for me for over 5 years. She's lived in the Bay area for over 8 and is incredibly trustworhty and a great house cleaner. Her english is excellent and she's been attending night school the past year. I've always been impressed by Maria's diligence and work ethic. I highly recommend her for home cleaning. She is interested in getting more clients on the Penninsula or the South Bay - she has her own car and cleaning supplies. A typical 3 bedroom 2 bath home is about $85....but she'll give you a free estimate. Call her at 408-569-1652. read more

We've had Maria over several times now, and she always does an excellent job. Usually we have her clean the bedrooms and the shared bathroom. I like the way she makes the bed. My bathroom is so fresh and so clean. read more

I had Maria and her crew come for the first time to clean my house. One bedroom, 2 baths, 2 living rooms, dining room and kitchen. They did a GREAT job. I decided to have them come once a month. I do the normally vacuuming, cleaning the bathroom and occasional dusting, but they get all the little details I don't do :) She was a little on the pricey side, but she said the first cleaning is always a "deep" cleaning, therefor it's more $$ the first time around. They cleaned behind the fridge and our oven that has never been done since I have lived here and that has been 4 years!! There was no harsh chemical smell after and everything was so clean!! I did have to go back and rearrange things, but how are the supposed to remember where stuff goes. We were very IMPRESSED!! I will be calling her to come back next month. read more

Maria is super sweet, and coming home to a clean apartment is pretty sweet too! I have used Maria's cleaning services twice now. The first time was after I moved out of my old place, and the second time was just today to clean my new place. All the little lint bunnies from our shag rug were gone, the bathroom looked and smelled fresh and clean, and the toilet paper ends were folded in cute little fans. Maria and her team did a very nice job of cleaning our place, and I would recommend her. I live in SF, so it's a bit of a trek for her, but she was still super friendly and cheery after battling the morning commuter traffic to get to my place by 8:30 AM. I think Maria cleans in SF on Tuesdays and is in the South Bay/Peninsula the rest of the week. Her rates are on par with other house cleaning services. Why not five stars? I just don't give those out like candy, but Maria still did a great job, so I'm a fan! read more

They're good and very thorough. plus they turn in the toilet paper and kleenex in fanned shapes that makes you feel fancy. read more

High Quality house cleaners are as the name says, they really come on time, even before they take up the work, the owner of the business, Maria comes personally to the location & gives a practical quote. Their employees are very loyal to listen to your requirements of cleaning, very trust worthy, they don't steal anything, perhaps Maria initially tells you that if any thing is lost after cleaning, you have to call her immediately so that her company will take care of the situation, I felt it very very authentic. They cleaned each & every item in my apt & the carpet cleaning was awesome. I personally recommend "HIGH QUALITY HOUSE CLEANING" they are more worth the money they charge. read more

Maria and her team really came through for us after we had had a deluge of guests for over a week. 5 stars because the better half has 'OCD' when it comes to cleanliness and when she says she is impressed - you better believe it. Note: I have no clue how they lifted the cot to vacuum under it but move it they did!!! Now that is attention to detail. read more

If you like shitty attitude, brakes your expensive stuff and never shows up on time. Maria is the perfect person for you. She has always excuse and lies for everything. She's very expensive as well!!!!!!!! read more

3.5 stars The summary: great work, less great at scheduling. I wanted to find someone to clean this week, and Maria was able to schedule me in right away, which is why I went with her, despite some of the warnings here on yelp about promptness. She forgot about our initial appointment for an estimate, so we had to reschedule. I'll let that slide. She said it is normally $85 for a place like mine (3/2), but for first-time cleaning, it is 2x, so $170. At the time that seemed high, but I really wanted it done this week (and turned out to be worth it). On the agreed-upon day, Maria and 2 other workers showed up right on time, got started right away. About 1.5 hours later, Maria left and returned with 2 other workers, for a total of 5. In all, they were in my apartment for about 3 hours. The awesome: * Everything was shiny and clean, including things that I didn't know could be shiny *They worked hard, exactly what I'd wanted, like scrubbing the no-man's land behind the toilet, dusting the baseboards, cleaning the mini-blinds And, a bit of reality: * It wasn't perfect. There were still some spots on one set of blinds with some grime on it. Also, they missed the top of the shower and forgot to vacuum the coat closet. think given the size of the jobs, these are reasonable. * They use strong chemicals to get everything shiny... I'm still airing it out, but if you have a sensitive nose, you might want to tell them. * A few things are out of place, but no biggie, I think that's to be expected, since they moved everything so they could clean, then put it back. She worked great for me, and I'd definitely use her again, but I have the added flexibility of being able to work from home, so I wouldn't have been upset if she were late (which she was not). If you have the same flexibility, give Maria a call! read more

We hired Maria to clean our newly built home before we moved in. She quoted us $400 for 4 people which I thought was alot but since it was a deep cleaning, I figured she would really give our house the once over. On the day of the job, there were 4 people but an 1 1/2 later there was only 3 people. I called her to ask about the 4th person and she gave some incoherent excuse that didn't make any sense and within an hour Maria shows up to wipe down some walls as the "4th" person. Now, I would let this all pass and given her a great score but how they can call themselves a cleaning company is beyond me. I think a blindfolded person could clean better than this crew. Because it was a new construction home, there was alot of dust which I pointed out to Maria on our initial visit as a primary area. When they were "finished", there was a thick layer of dust on the window sill, dust on all the light switches, dust on the doors, basically you couldn't walk an inch without running into a layer of dust somewhere and they missed them all. I brought it up during the middle of their visit which they promptly took care of but I didn't inspect EVERY single door and light switch because after they left we found more dust on doors, lights, and door handles. Even more aggravating was the sawdust they left in all the upper kitchen cabinets which I had to clean myself. I called Maria back a second time to take care of the missed items which she did but she never acknowledged her oversight and acted as if she was doing a routine return visit. She seems to be a very savvy business person and more buttoned up than others but if you're a cleaning company and you can't clean, well then you have a big problem. She seems much more expensive than most other teams and doesn't even clean half as well. read more

I just had Maria and her crew come clean my condo (2/2). After shopping around, Maria's quote was not the cheapest but I liked her the best. So I decided to go with my gut and use her. She is very nice and her English is great. She quoted me $190 for the initial deep cleaning and $85 for a monthly service. Expensive for the size of the place but it was really overdue for a cleaning. So I understand the idea behind coming to see the place to give a quote, but then once the cleaning was done the price changed! She charged me $205 for the initial cleaning, which I didn't grumble too much about as I did make them redo many things that did not meet my quality standards such as: missed dirty finger prints on the walls, missed areas in the kitchen like the back splash, missed mildew in the bathroom and thorough dusting of curtains. All in all, I pointed out over a dozen items that needed more attention or were missed! Luckily I work from home, so I was able to oversee the quality of the work. But even with my checking, and I am a VERY detail oriented person so I was very thorough, there is still some soap scum on the shower door, and some cobwebs in hard to reach places. I would have been really pissed if I had come home to their initial done, to find so many things over looked. Luckily she didn't seem to mind me pointing out details that were missed. Over all the job was decent, not entirely "High Quality" but it was a real mess before so anything is better. And I did make her give me a fixed next monthly price, not the "oh, about $85", which turns out to be $95 when the next month rolls around or she is asked to give a fixed price. I also asked that she bring a copy of her License and Bonding, and those never materialized.... I think most people would want to see those, and have a copy for their records. Actually when I pressed her for a copy, she told me she hadn't renewed it. Totally false Advertising!! read more

While I agree that Maria is sweet, I have to give her a big thumb's down here. After finding her on Yelp, I asked her to come out and clean our three bedroom, two bath home in Sunnyvale back in March. She was half an hour late and charged me $140 (she said the first time always costs more). But, she and her team did a pretty good job, and I decided to give her another try this week. She was supposed to come out to our home today, and she totally blew us off. No phone call or anything. I will NOT be using her cleaning service again in the future, nor will I recommend it to anyone. read more

So I have been using High Quality House Cleaning since late 2010. In the beginning, they were fabulous. So fabulous that I scheduled them to come every week. But over the past 6 months, I've been letting things slide. We never have the same people come to to the house, which definitely irritates me as the level of service definitely varies. This last cleaning was the last straw. We had two lovely ladies cleaning the house when all of the sudden Maria shows up with a male staff member. She tells us that she is "here to help". What she actually did was swap out one of the ladies for the guy, who was terrible! We actually had to ask the other lady to go back over what he did. For the amount of money we pay, I just expect more. So, I have cancelled the service and am now on the hunt for another cleaning crew. read more

I hired Maria based on the good rating she had but had a few doubts due to the few bad reviews, but when I started met Maria, she was nothing like the person the few people descibed. Her English was good with a slight accent and was very professional. She inspected out house in detail both before and after the cleaning. I was most amazed by how she was so "DETAIL" oriented. She clean places I didn't even knew existed. I really enjoyed talking to her, she was very friendly. I finally hired her to clean 2 of our houses and it turned out GREAT!!! I highly recommend her to everybody. read more

It's pricey but Maria and her team do an excellent job and they are very professional and responsive. We have had them do move in and move out cleaning as well as regular maintenance and they provide premium service. I would use them more often if we could afford it. read more

We have called on Maria over the past four years to help us with house cleaning, be it at the time of moving out of an apartment or even for routine cleaning needs. I don't think I will turn to anyone else for house cleaning needs after getting to know Maria; she is a thorough professional who gets the JOB DONE!!! She knows how to remove the most stubborn moulds and mildew without making the bathroom smell like a bleach fest. She brings her own cleaning supplies and equipment and also uses milder chemicals on request. Her staff is also very courteous and dedicated to the job. On the occasions we have called her over, her crew have got right down to work from the get-go without wasting any time; really makes me feel that I am getting my money's worth. Maria also has a great attitude- though I almost always get her voice mail when I call her, she never fails to call me back and always manages to sound chipper on the phone. We then set up a time when she can visit my apartment and then she gives me an estimate of how much it will cost to get my apartment cleaned (depending on what I need). This way, I am never taken unaware when I see the final bill. Unfortunately, I cannot call on her more frequently because it doesn't suit my budget, but Maria did tell me that for more frequent maintenance requests, she might offer a better price, so that's something I might give some thought to. I always love re-entering my home after Maria's crew has worked there. It's like entering new dwellings, with everything polished down and sparkling clean, right down to the dust-free upholstery. I have even noticed that her crew re-arrange the Kleenex tissues in a nice pattern, just like one would see in commercial lodging establishments. How's that for a nice fancy touch?? read more

Maria and her team are very good at what they do. I had them do a move-out clean in my two-bedroom one-bath house last month, and their cleaning got me all my cleaning deposit back! Maria's team was very efficient and took care of every part of the house; they even moved the refrigerator around to clean the floor behind it. read more

While I can not say much about cleaning experience with them though I'm very disappointed with their schedule routines and complying to what is planned. I had an initial assignment appointment with Maria today at 11am. She's never showed up. I called their phone number(s) several times and it was always an answering machine. Though she did call and apologized later today. While I can understand that plans can change with a time, that's normal, but then there're should be a proper communication, appointments should be entered into scheduler and not just be spoken verbally and forgotten next moment. Decided not even to go with these guys because of a bad initial experience and select another cleaning service company. read more

Maria Flores House Cleaning is the BEST!!!!! Her crew is fantastic, professional and extremely thorough cleaning all those nooks and crannies. Thank you Maria :-) read more

I've consistently used them for a year now and get cleaning done at my apartment about once a month. Maria and her team are very good, punctual and efficient. I've never had to wait more than 15 mins from the allowed time and they always do a very good job of the cleaning. It's also nice to have the same few people come over each time as it creates a good rapport and they get straight to it without me needing to supervise. I'd definitely recommend them to anyone else without hesitation. read more

I have had High Quality House cleaning for 3-4 years now and I should say that they do a really professional work on house cleaning. I called in for move-in cleaning as well as regular cleaning with them. I recommended them to couple of my friends as well and they also started calling HQ for their house cleanings. They listen to us always and do all the cleanings requested and some additional stuffs. Maria always come upfront to the house and make sure she gives a quote based on the house and thats the great thing I like from them - as opposed to others will always quote based on # of rooms/sq ft etc. Also even if the cleaning went past the hour, they dont charge for the additional minutes as well. I have had couple of times that went over the hour and was charged only for the hour, with additional discounts. I am happy that they are keeping up the service in great level and I would recommend them to all of my friends. read more

Unprofessionalism at its finest! I recently agreed to book Maria's company for a cleaning and rather than telling me up front that she didn't want to take the job, she waits 5 days after giving me a quote in writing to cancel our arrangement. Totally unreliable...High Quality is anything but that and will never get my business. read more

Simply Amazing. We have used Maria and her crew a few times now and we have been extremely impressed every time. She is very professional and friendly and her cleaning leaves nothing to be desired. We have a dog which can be an issue when having people clean your house but she and her crew and very good about letting the dog stay in the house while they do their work. That's an extra bonus in my book. read more

Maria used to clean my house for almost a year. In the beginning, when she was not that busy, I liked her work. She used to be on time and work was good. But few months back when she opened her cleaning company & hired some crew member, her work and attitude wasn't the same. I had to call every Saturday morning, to make an appointment. She was never flexible with timings. I trust her but not the new members she hired and I saw new faces couple of times. One time I had to cancel my appointment due to some personal issue, I even apologized for last minute cancellation and asked her to give me a call in evening. I even left a voicemail in evening but I never got a call back. I called her on a weekday again and asked if she can come in the evening. She agreed and I came home early from work to get my house cleaned. But Maria never came. I called her twice, left voice mail but no response. She never returned my call till this date. I found this very unprofessional. Since I wasn't very happy with her work & attitude, I found a new cleaner. Price is same and she calls me every Friday eve to confirm my Saturday appointment. read more

Maria is inconsistent in her speech and delivery. Thankfully, I did not hire her. I called her to schedule an estimate, and after agreeing to a time I suggested, she did a flip-flop, which I accommodated. After having a good look at the house, and peering through my fridge and oven, she decided that it would be $120 for a 700 sq. ft 1BR/BA, moderately clean apartment (we are not slobs, and wanted to engage professionals only because we were moving out). I was explicit that I wanted her to scrub an empty house. Mind you, this did not include any of the frill stuff cleaners do (cleaning furniture, making beds, stacking clothes etc). She said she would be willing to negotiate, and when I called back for that, she was abrupt and unwilling to budge, even when I quoted $100 only because I didn't want to go through the process of looking at another cleaner, even though I thought that was on the higher side. I guess I am better off looking for a more professional service than someone who knows little about keeping her word. read more

I used them for move out cleaning. Though it was a bit pricey I hired them because they worked on a holiday. But the crew left behind many of the areas that was mentioned in the quote- like oven interior, cabinet interior,etc. Overall average work but not worth the price. read more

Maria runs a very tight ship and in general her team is very thorough. The only main issue I have with her is her fluctuation in price. Whenever I called to schedule a cleaning (which happened about once per month), she would try and raise the price on me. For a small 2 bedroom and 2 bath apartment which I maintain, she wanted way too much money and I was tired of always having to negotiate the price every time. I finally decided to take my business elsewhere. read more

We have had Maria and her team cleaning for us for about 6 months. We hired her after reading great Yelp reviews. The first time they came was the thorough cleaning at a higher price, but WOW, what a job. She generally comes with two other women and they work diligently for about 2 hours, and are very good at what they do. Maria speaks fluent English, is very good to her workers, and she is very professional in the way in which she manages her business. We recommend her very highly. read more

I had my house cleaned by Maria about a month ago and I am calling her again this week to set up another cleaning. Maria provided great service and cleaned every inch of my house professionally. However, I was slighly disappointed when I pay her extra to clean all the windows and screens. She missed a few places around the house. I can't really blame her though since we just finished remodeling our house and everything was super filthy. I am sure she would be happy to do some 'touch up' cleaning on the windows when she comes the next time. Hopefully, the 2nd time will be as good as the first. read more

Excellent service! I really recommend Maria and her crew! We needed our new place to be cleaned before we moved in, but received the keys just the day before our moving. We called Maria and she was very accommodating on scheduling us immediately, showed up promptly, and performed an awesome cleaning job. We have known her --and her crew-- for over a year now and can say that they always have done a very thorough job, and have been very professional and honest. read more

I had Maria and her crew (of 5 people!!) come to clean my house yesterday and they did an excellent job. Normally it will be two or three people for our house, but she brought more for the deep cleaning which was nice because they were done more quickly (under 3 hours - three of the people left once the upstairs was done). The house is 3 bdrms, 2.5 baths, living, dining, family room, kitchen. I reached Maria directly when I called and she arranged a convenient time to come give me an estimate. She arrived exactly when she said she would. We scheduled a time for the cleaning and again she came right as scheduled. The house was extremely dirty and now it sparkles nicer than when we first moved in. Maria and her outstanding team got things like the grout, and gunk around all the faucets, shower door looking beautiful. They did all the normal dustings/vacumning, etc and they also did all the things that most people don't have time or inclination to do. They did all our blinds (which were thick with dust since they are such a hassle to clean). Every baseboard and door bevel that collects dust was cleaned. They also cleaned the stove and refrigerator inside and out. I liked that they bring all their own cleaning supplies and equipment. I mean everything including ladders and step ladders so they can reach things like hanging light fixtures and ceiling cobwebs. I was so happy that now I am going to have her come and do regular cleanings. In terms of the price (though I was more concerned with a good job than the best price) - I felt it was fair both from an hourly standpoint for the number of people who cleaned and for the amount of work that was put in and the results that they achieved. Maria charges a flat rate based on your house rather than an hourly rate(times number of people) which is what I have been used to in the past. We have lived in the area for over a decade, and I just wish that I had called Maria Flores sooner. read more

I had called Maria Flores to clean just kitchen and bathroom in my apartment - First I was glad they came in for only this job. Maria's crew did a wonderful job especially on the bathroom tiles! I was concerned with the mildew stains in the bathroom, but Maria's crew cleaned them perfectly! I had tried other services before, but they had not cleaned so well. So great job Maria's crew! Happy with their first job, I will call them regularly for my house cleaning now!! read more

Maria and her crew did a great job overall on a one time clean for me. I was especially pleased on the job they did with the sinks and bathtub. I had no issues with scheduling the appointments for her to come out for the initial estimate or for the day the work was done. She even called on the day to confirm the appointment. Highly recommended. read more

Maria and her housecleaning team cleaned up my condo, which was trashed by my departing renters, and restored it to its former magnificence. Dust behind the fridge--gone. Dust behind the washer dryer--gone. Layers of filth built up on the stove top--gone. Hardwood floors shiny. I could not tell someone had lived there after they were through. Contacting Maria and scheduling the appointment was very efficient. read more

I have been with them for over half a year. I like them very much. Maria is very courteous and returns calls very fast. I have even called her at the very last moment right before guests (unexpected and sometimes not so unexpected) are about to show up! And she so far always managed to squeeze me in. Thank you Maria! read more

We loved Maria's crew who cleaned our house. Maria would do whatever takes to meet our needs. Her assistant Gabriela is on top of the scheduling and they never missed any appointment. Their price is reasonable, we think it is totally worth it. read more

I was looking for somebody to clean my apartment for some time. I called Maria Flores she said she would like to come to see my place to give estimate cost. She is very sweet and humble person. She agreed to the price I asked for; she was very attentive to listen to my needs. She arrived on time. She did a fantastic job. I must say she is very hard working and knows her work very well. She cleaned Bathroom sliding glass door very well, my kitchen tiles are as white as new. She did perfect dusting of each and every corner which is really I was looking for. I have scheduled her for every other Friday. My apartment now is so nice and clean and smells wonderful before weekends; it makes me and my husband very happy and inviting in our own apartment after a long day work. What a relief to find a wonderful cleaner. I will highly recommend her. I have used cleaners in the past she is the best. read more

Wish I had used yelp before calling her. First time she came with 2 more people and did a decent job. Next time, she sent two different people and they vandalized the place. Scratched up the oventop, dented the flooring and tub! When I called her she said to complain, I have to pay her extra! Turns out the the crew member already gave her a heads up so she knew it and now she decided to turnthe table around saying there was more dust this time and hence they spend 1/2 hour longer. If the orinial agreement of fees was to clean the place for a price, when it suddenly changes to hourly she should have atleast let me know when she is going longer. Instead of saying sorry for the damage, the audacity of asking for more was a bitter experience. Now I look the scratches all the time when I cook :-( read more