The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

AJ & his team exceeded my expectation....they all are Competent and Courteous ! Their Quality of…read morework for a fair price offered me Great VALUE. I will use them again.

Messaged them via Yelp and got a fast response. In fact the guy showed up a few hours later…read more Price seemed reasonable although I admittedly don't have a good benchmark. He didn't over sell which was appreciated. Only complaint is that he has pretty poor English. So it made it a little difficult to communicate my issue which was a little complicated

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

We had an excellent experience with Royal Roofing Queens from beginning to end. The entire team was…read moreprofessional, knowledgeable, and extremely easy to work with. From the initial inspection, they took the time to explain the condition of our roof, answer all of our questions, and provide a clear plan for the work that needed to be done. The crew was punctual, respectful, and very efficient. They worked carefully, paid attention to every detail, and made sure our property was protected throughout the project. Once the job was completed, they cleaned up everything and left the area looking great. What impressed us most was the communication and quality of the workmanship. We were kept updated throughout the process and felt confident that our roof was being handled by experienced professionals. The final result exceeded our expectations, and we are very happy with the durability and appearance of the finished roof. I would highly recommend Royal Roofing Queens to anyone looking for reliable roofing services. Their professionalism, craftsmanship, and commitment to customer satisfaction truly stand out.

For several years, I kept approving small repairs because a complete flat-roof replacement felt…read morefinancially out of reach. The leaks would stop temporarily, then another ceiling bubble would appear somewhere else. By the time we scheduled this inspection, water was also remaining on the roof long after the rain ended. The proposal separated necessary work from optional improvements and included an allowance for a reasonable amount of deck replacement. Financing was available through a third-party lender, with approval and terms determined by that lender. Under the plan we qualified for, we were able to move forward with monthly payments instead of postponing the project for another year. Once tear-off started, the crew found two roofing layers, compressed insulation near the drain, and deteriorated plank decking along part of the rear wall. They photographed those areas before covering them and stayed within the decking allowance. The replacement included new insulation, a cover board, EPDM membrane, rebuilt wall flashing, and a larger scupper to improve drainage. Our upstairs tenant received notice about the noisiest days, although the crew did arrive earlier than expected one morning. Other than that, access was handled thoughtfully and the neighboring property was swept at the end of the job. The first major rainfall showed a noticeable difference: water moved toward the scupper instead of collecting across the rear half of the roof. Being able to replace the complete system instead of funding another temporary patch gave us the peace of mind we were looking for.

Very unreliable , I called on a Saturday to setup an appointment and was told I had to wait till…read moreWednesday before a Technician would be available . Call them on Monday to confirm appointment, they said everything was still a go . Called again Wednesday at 1pm, they said yes our technician will be there by 2pm . No show no call no anything after waiting all day .Called again a couple of times after 4pm ,that evening no answer on the phone . Called again the next day , phone goes straight to voicemail. Now they're avoiding my calls . My wife convinced me to leave it alone and just be grateful that we didn't have them do any work on the property. And that I would've had hell to pay if in any case I needed them to come back to correct a problem after I paid them. And she's right !!! Maybe it was a blessing in disguise.

The drain fell 2 days after they installed the gutter and they have not returned any of our calls…read more I spoke to him once and he said they were coming to fix it but then they stopped taking our calls. we are taking this to the media AND opening a lawsuit tkbhave our money returned. Do not use this company.

Great communication! They took excellent care around my home and landscaping while cleaning my…read moregutters. They even changed my soffit lights while they were up there. Highly recommend!

I had a great experience with MC Gutters, they were reasonably priced, came when they said they…read morewould, and did a great job. They were professional and nice to work with.

Why a single star? It's because I'm generous. I went with this vendor because we're in the same…read morezip code just 8 minutes apart. I figured a short drive for him would result in a slight savings for me. I asked him for an estimate over the phone but he insisted on coming over?!?!?! So I met up with him and he gets 5 stars for being timely. The estimator began to COMPLAIN to me about the difficulty of the job and the manpower required to complete such a task. He exclaimed a minimum of 2 men are required and it will take all day! REALLY? His estimate to CLEAN the debris from the roof gutters (3 sides) came to $750! REALLY? Honest business here? I then asked him what it would cost to clean my next door neighbor's roof gutters so that I can capitalize of some economies of scale here. The estimator then lowered his price to $450/house. REALLY? To make a long story short, I went with a STATEN ISLAND guy that gave me quote over the phone after sending in my house pic and he quoted me $175/house!!!! Why are manual laborers like this so dishonest? Whatever happened to honest day's work? Whatever happened to one's honesty? So much for religion, diversity, equity and inclusion?!?!?!? It seems like the local laborer charges for DEI and religion. No thank you.

I reached out to FH Construction to help with my roof and they came in and solved my problem and…read moreeven offered to help with other roof issues. definitely recommended

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

I had some shingles that fell off due to strong winds. I also had no idea how old or when the last…read moretime my roof was serviced. Hugh and his team were able to access my roof and determined I did not need a full tear off. Many roofers would take look and just suggest a brand new roof. Hugh took the time to explain and address my concerns regarding my roof. As many people have stated, they were honest and quick to respond.

The service was great! The people did detailed cleaning for roof and gutter. Cleaned up any mess…read morecaused from the debris. Also removed debris that went to neighbor property.

Bryan came out and did a great job of clearing out my gutters. He and his partner also did a…read moretremendous job of the cleanup afterwards. It is super important to keep your gutters clear otherwise, the water doesn't flow and can damage your roof/ceilings (speaking from experience). As promised, they texted me when they were on the way so I was ready for them. They also provided before and after pictures so I felt very confident that they did a good job without me having to go look myself (no way). They did so well my next door neighbor asked them to do his gutters too! Way to run a business - super professional and reasonably priced.