Rich and Trish really are nice people!…read more They took care of my little family and made sure the car I bought was running smoothly! Very pleasant experience and I felt confident when speaking to them regarding the price, Rich didn't make me feel like I was at a regular dealer where all they want is a sale. The car I found was in excellent condition inside and the outside was really good too.

Having known Richard for many years I sent him an email telling him that we were looking for a 2025…read moreor 2024 Nissan, Mazda, Toyota, or Honda. He contacted us right away asking me a few preferences and I responded. It was down to a Honda or a Toyota and after thinking about the advantages of either one, we decided on the Honda CRV-EX FWD. Three days later Richard called and said he found one with the exact preferences and the price was good. We decided on that one. Today we picked it up!! Everything was great! No pressure, no sales tactics, just a friendly face doing what we needed. He reviewed every system of the vehicle to us in detail!! Why aren't most dealers like this?! It sure looks great in our driveway! Thank you, Richard!!

Will definitely be recommending this business to everyone, smooth process, felt a little iffy in…read morethe beginning because I didn't actually go to their dealership but after talking to them and meeting them at Toyota dealer felt very comfortable. Got a great rate, delivered to my home, and super easy transaction.

This is my second time going through Luis at Valentia Motors and I will never purchase a car on my…read moreown ever again. The process was so smooth and painless, I highly recommend! Buying a car can be a really stressful process and can take hours. Luis does all the backend work for you and makes it as easy as testing driving your car, signing, and on your way without the hassle of negotiating. If you want the best deal for a car, go with Valentia Motors, you will not be disappointed!!

We were attended to immediately even without an appointment. The rep, Alexa was like Prime's Alexa…read more She was very respectful and supportive of all our needs. Easy to talk to, answering all questions. We left as "happy campers" with the vehicle my wife loves and a deal we were hoping for. Very happy with a new Infiniti Qx 60. We highly recommend Alexa without any reservations.

Took our vehicle in for repair and John Yarber in the service department took excellent care of us…read more Joe Rodriguez

Gab repaired my transmission and went above and beyond the call of duty. He is an honest man. I…read morehighly recommend Gabriel Mitri.

2013 Ford F150 XLT. Gabriel was great to deal with. Smooth transaction from start to finish.read more

CAL FREAKING CONNER if you are going to buy a car this is the guy you need to go through, not a…read moresingle doubt in my mind. This was the easiest and by far the best car buying experience I have ever had. Cal is a personality and will make you feel at ease while purchasing a vehicle, and he will do what he can to get you everything you want. Through out the entire experience I NEVER ONCE felt as if I was being manipulated into something I did not need. Cal made myself and even my girlfriend feel comfortable when I was not at the desk with them. Seriously make sure you book your appointment with Cal or else you'll regret it! TLDR; CAL CONNER is the best salesman there!!

This is the email I just sent Antonio Aguilar Duran, the "Internet Sales Manager":…read more I the Hate to tell you, but I had the WORST salesman experience yesterday & will never go back to Crown. I walked in, and a very tall man sitting at a desk asked if he could help me. I said I was there to look at some Seqouias - in either TRD Pro or another 'luxury' trim. He took me out & showed me a TRDPro/1794 unit. We discussed the various trim levels, etc. After maybe 5minutes, he asked if I could have my wife come to the dealership. I responded that the car was going to be for me - that once I narrowed it down to a make/model/trim level...then I'd bring her in for a test drive before I buy. He said "so you're looking at other makes?" I said "yes, everything from a GMC Hummer EV to a Genesis GV80 Coupe." He rolled his eyes & said "well, I'll be inside" and walked away. Your dealership can pound sand. Sorry I didn't just walk in, point to a car, and swipe my credit card for MSRP. I've never felt so dismissed by a salesman for a product I'm looking to spend up to $120k on. That money can go to a different dealer. In fact, it may have put me off Toyota altogether.

Bill you are AMAZING!!! I went in to assist a friend who bought a car and it had some mechanical…read moreissues. Although we were assisted by a saleswoman, I saw a manager and asked to speak with him. His name was Bill, he had a nice strong handshake and gladly took time to speak with us. Bill gave us his undivided attention, he heard and acknowledged every concern from my friend. Bill was authentic and came up with a workable solution and we left very satisfied. Thank you Bill, I personally look forward to recommending more friends to CarMax Ontario.

I came in today after speaking on the phone for three hours with finance, was transferred to…read moreseveral agents and all did not know where the other left at, it took 3 hours fill out a company application. They approve the entire process, I come in and they hard inquired my credit and asked two twice while docking me points due to their discrepancy. We drove from Venice California. They asked to check again and hard knock my credit again to check again, did not offer to amend the mistake that they made while affecting peoples credit scores. The sales man kept walking to talk to his manager his manager hid behind the chair that was visibly behind us. I asked for something in writing to provide to my creditor due to their mistake to dispute and they had nothing to provide. This place is scamming businesses and consumers alike by blaming their international customer service line. To top this off, the notes placed also showed they said they left a VM. When no call or Voicemail was ever provided, I asked to pull the recorded calls and also no recollection on twist behalf. The manager finally comes out and says their is nothing I can do. The lack of customer service is clear, the manager stated,"you got $14,000?" No sense of logic to their own inconvenience to consumers. Recommendations to report to BBB for unethical business practices.

After spending three days viewing vehicles, test driving, calling, working numbers, and coming up…read moreshort, it turned out the best deal was right in our own backyard at Citrus Motors. We were on the hunt for an EV9 that matched our preferences, and came up against dealers unwilling to drop their dealer add-ons, unwilling to be transparent with numbers, and overall giving us bad vibes. Enter Citrus Motors Kia. A phone call from Walter and the manager and we were able to come to agreement on a brand new EV9 GT Line. We got there as they were closing up shop but the team stayed until we were ready to roll. Side note, this happens to be the second Kia we have purchased from this particular dealer. Last time, they were located elsewhere. The new facility on Guasti is clean and even the restrooms smell good. Cool decor, free water and coffee, a couple of vending machines, and comfortable seating are nice amenities while you wait. Also, this is the only dealer that has offered a clean and tech-savvy signing experience in my 25 years of car-buying (all electronic). And all the guys who helped us out were super cool. Shout out to Michael V. for being efficient, thorough, and professional. We forgive him for being a Niners fan. Walter was awesome, as well. The EV9 is a super cool vehicle and we're pleased to be an all EV household now. Two thumbs up, highly recommend

I recently visited Citrus Kia after receiving an email from the Used Car Department regarding an…read moreestimate to return my lease and purchase a new vehicle. Upon arrival, I was greeted by a very kind young lady in the service department who walked me over to speak with Justin in sales. Although Justin had been called to assist me, I overheard part of a phone conversation that made him seem uninterested in helping. I even asked the young lady if he was available to assist me that day, and she politely assured me that he was. I then went to get my daughter, since it is her car, and we waited to speak with someone. Fortunately, we were greeted by Oscar -- and he completely turned the experience around. Oscar was outstanding. Professional, knowledgeable, patient, and genuinely helpful. He truly did his best to assist us and made us feel valued as customers. If Oscar had been the only person we dealt with, I would have gladly given this dealership a 10 out of 10. Shoutout to Oscar for exceptional service. I hope Citrus Kia recognizes and appreciates him. I only buy from people I trust and who know how to treat their customers -- and Oscar absolutely earned that trust. Thank you, Oscar. Wishing you a lifetime of success!

Was browsing around for TSX wagons and came across Jay and Crew/Shop. When people talk about…read morefinding a hidden gem in the automotive scene, this is definitely one of them. The customer service and professionalism were out of this world. Overall, it was a great experience and very welcoming. You can definitely see and feel the appreciation and love they have for cars, which really makes the whole experience stand out. I'm looking forward to purchasing a car from them and even using them for regular repairs and services in the future. One of the most honest automotive shops I've come across.

Jay is a fantastic guy to work with. Jay has helped with getting cars and working on our cars for…read morethe past 20 plus years. We recommend reaching out to him when you are looking to buy a car.

Kamaal was an amazing salesperson and he had so much patience and knowledge as he guided us through…read morethis car buying process. He hooked me up with the 2026 Chevy Trax Activ and I am thoroughly pleased. This visit was sort of unexpected because my previous vehicle (2015 Kia Optima) got stolen so this visit restored my hope and gave me something to look forward to. My new car is so beautiful, upgraded, and sleek. Many, many thanks to Kamaal and his team! 10/10 recommend this location for your next purchase.

1 estrella - Experiencia totalmente negativa…read more NO recomiendo este dealer bajo ninguna circunstancia. Desde el inicio hubo mentiras, cambios constantes de precio y falta total de ética. Los vendedores son poco profesionales, mal informados y usan tácticas para confundir y distraer al cliente. Tengan muchísimo cuidado al firmar el contrato, ya que lo que prometen verbalmente no coincide con lo que aparece en los números finales. Lamentablemente, por la urgencia, mi esposo terminó comprando el vehículo y fue uno de los peores negocios que hemos hecho. Revisen cada cifra, cada línea y cada cargo, porque no son transparentes ni honestos. Nuestra experiencia fue engaño total y decepción absoluta.

I wanna thank Jose Enciso for all his knowledge and support. He was a lot of help and had the all…read morethe answers to my questions. I appreciate you all at Mark Christopher Chevrolet.

If you are looking to purchase/lease a vehicle I recommend Mark Christopher Auto Center. Jose…read moreEnciso is the Internet Sales & Leasing Consultant who helped me with my purchase on Tuesday and he did an awesome job. He listened to my over the top requests and went above and beyond along with other staff to get the deal that I wanted done. I've been through the process of buying a handful of times and spending my whole day at the dealer was stressful and tiring. But this experience all happened through email, text and my cell phone and it was one of the easiest transactions ever! Plus if you can't make it out to the dealer to sign on the dotted line and pick up your new ride, no problem they will deliver it to you wherever you're at. My truck was delivered to me at work, sometimes we Simply don't have the time to go. I truly recommend Jose Enciso @ Mark Christopher Auto Center 2131 E Convention Center Way Ontario, Ca. 91764 (626)757-9583 for your next stress free auto purchase.