Nicest staff members and work was done timely and professionally…read more They provided high quality of services just as they have been rated by others.

In a word...Excellent! Had a chip in the windshield. Found…read moreout my insurance would not cover it because it would be more expensive than my deductible. The competition scheduled me, then missed my appt. This family operated biz was recommended to me by my colleagues. They set expectations and exceeded them! I was able to get it done the same day for less than the competitor. No question! No hassle! Hands down, the BEST! Thank you, Eastlake Auto Glass!

Roger is AMAZING! He's replaced my windshield on 3 of my vehicles over a number of years. He comes…read moreto your house which is SO convenient. Called one day and came the next day. I hope he is always in business because I will only want his services. Thank you!

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

Im so grateful for this place. It's located in downtown Bothell right next to the ranch drive in…read more The people there have always been easy to communicate with. I have been coming here for about 5 years for windshield repairs and the service is always quick and friendly. They are also upfront about cost and what may be covered under car insurance and what isn't. As long as they continue doing business this way, they have a customer for life.

Speedy installed a windshield in our truck a few years ago. Recently, it began to leak, as in…read morewater pouring out the sun glass holder at the top of the cab. We took it to a professional leak detector, who discovered that the windshield was loose. He was able to push it in and out. He showed us where the adhesive had failed and explained why (which had to do with misapplication of adhesives used by Speedy). When I went to Speedy, explained what had happened and asked for a refund, what I heard was "we don't have that invoice in our system anymore" (never mind that my copy was right in front of them); the manager says he doesn't have authority to give a refund and that I could email information to corporate (essentially, not my problem); "you should have brought it to us as soon as you knew there was a leak," even though I didn't know that the leak was related to their faulty windshield installation (once again, making it my fault, not their problem). "If the installation was faulty, it would have been leaking right away" (not true and, again, denial of responsibility). I should have brought it to them to repair as soon as I knew it was leaking so they could make the repair (unrealistic expectation - how would I know that the leak was related to the windshield? So whenever there's a leak, I should just automatically take it to Speedy to find the source instead of to a professional who does leak detection for a living?) The manager was more interested in finding reasons to avoid responsibility than in providing good customer service. They didn't do a good job in the first place, and then expected me to trust them? They pushed back on everything and essentially refused to take responsibility for faulty workmanship, and made it my fault for not following the letter of their warranty rules, which are designed to ensure that they will never be held accountable for shoddy workmanship. The manager did not think that being able to move the windshield in and out when pushed constitutes a failure. They would neither acknowledge nor show concern that their faulty installation caused a SERIOUS SAFETY ISSUE - driving down the highway with a loose windshield. Airbags are designed to hit the windshield and curl back to protect you. An airbag deployed with a loose windshield would have been no protection at all. I could have been hurt. Others could have been hurt. And still, they will not stand by their work. Their "lifetime" warranty is meaningless; a faulty installation is a faulty installation and they are looking for any excuse to refuse to make it right. I never agreed to be put in harms' way. Oh, and then there was the employee who pulled the plug on the computer/phone system, disconnecting me from talking to the manager. IRRESPONSIBLE. DISHONORABLE. UNPROFESSIONAL. STAY AWAY. In response to the requirement that I should have brought my vehicle to you to inspect the leak, I repeat - I DID NOT KNOW THAT THE LEAK WAS DUE TO THE WINDSHIELD BEING IMPROPERLY INSTALLED WHEN i HIRED A PROFESSIONAL LEAK DETECTOR. Your website does not mention leak detection, so why would I have brought it to you under these circumstances? Your requirements are onerous and unreasonable. It was obviously a faulty installment or the "lifetime windshield" would not have come loose. You have a copy of the leak detector's invoice with his findings. He is a professional and is not lying. Would you like me to bring you the windshield and glue so you can see where it failed? I'd be happy to do that. The fact is, someone in your shop botched the installation. Whether or not I asked you or someone else to identify the source of the leak, whether or not you will take responsibility, the fact remains that someone in your shop botched the installation.

Needed an urgent windshield crack fix and protech made it out quickly. Very professional and kind.read more

Excellent service! I've used Protech Auto Glass several times now (for my Escalade) and every time…read morethey are prompt in picking up the phone/calling me back, same-day or next day appointment, and it's super convenient as they are mobile and come to your house. And they do top-notch work, can hardly see the dings in my windshield. Very easy to work with and quite professional.

Great service! Replaced my auto glass quickly and great value!kkkkkkkkkkkkkkkkkkkkkkkkkkread more

Brought my VW in to get a pretty nasty starred chip fixed on my windshield. Asked the guy for an…read moreestimate and he said, "Let's check it out." About 20 minutes later I was on the road. Chip is fixed and I can't even tell there'd ever been one. Amazing work! Super fast and well worth the low price.

Excellent experience. I brought my car in for a rock chip repair on the windshield. Service was…read morefriendly. Price was competitive and reasonable.

Great service and exceptional products. Ann is the nicest person and very helpful. Thanks for…read moresqueezing me in so quickly.

Front window glass replacement on my 2010 MBZ ML350. Izzy was right on time with the new window…read more Mobile home service and installation was fast and professional and cost was reasonable in comparison to two other estimates. Window glass was high quality and service was the best. Totally satisfied.

I took a rock to my windshield yesterday We called Izzy's…read moreto get it fixed and he came this morning and fixed it in 10 minutes. So happy with his service!