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    Preferred Auto Glass

    4.5 (8 reviews)
    Open 9:00 am - 5:00 pm

    Services - Preferred Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Preferred Auto Glass Photos

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    6 years ago

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    4 years ago

    Lloyd does a great job and is very professional I would highly recommend using preferred Auto Glass

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    3 years ago

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    Wind Tech

    Wind Tech

    4.9
    (321 reviews)

    Roger did an excellent and careful job. And a pleasure to do business with, I'd definitely…read morerecommend

    Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

    Gerber Collision & Glass

    Gerber Collision & Glass

    4.0
    (31 reviews)

    I recently purchased a car which had a couple of minor blemishes in need of repair. The dealership…read morefrom whom I purchased the vehicle agreed to take care of a minor scuff on the front bumper as well as a scratched interior leather door panel. Since they were authorizing (and paying for) these repairs, they provided me with a list of Everett-area body shops to whom I could take the car. It was a very short list and I chose Gerber because they had decent reviews and were close to me. From the moment I walked in their lobby, I was impressed with everyone's friendliness, thoroughness, and communication. But here's the best part: the General Manager (Susanne) looked my car over and strongly suggested some additional work that the Dealership had not (but should have) authorized. Rather than just accepting this insurance claim and starting the work, she made a point of really analyzing the damage and suggesting what ultimately proved to be a much better and thorough repair. The car now looks wonderful and Gerber's work was perfect. I could not be happier. My only "nit" was they have an automated texting system that tells you the status of your vehicle. It was a bit kludgy throughout the process. For example, the day my car was finished, Susanne called me to say I could come pick it up. Their texting system texted me that same morning that the car wouldn't be ready until the following week. But I'm sure they'll work those systems out. I highly recommend Gerber on Everett Mall Way in Everett!!

    The people who work here are great! I was greeted by the front desk lady who offered me coffee and…read morehad a way of bringing a sense of calm despite the fact that my car was a wreck! The other people I interacted with did a great job at letting me know next steps. Their follow up was great too. My car was totaled so I can't speak to repair quality but overall my impression was the people who work here want to make it a positive experience despite the circumstances.

    Preferred Auto Glass - autoglass - Updated August 2026

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