Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

brought my car here for a recall check and tire rotation. prompt service, comfy waiting area, free…read morewifi, snacks and coffee, and they washed my car before returning it to me. would recommend!

STAY AWAY! SALES TAX SCAM AND FRAUD! i leased a car for 36 months! my total lease term is roughly…read more$18k. They tried to illegally charge me $4300 in sales tax for the entire value of the car, refused to provide a sales tax percentage, and when I said I'm leaving the sales tax magically lowered to $2500. I WAS STILL OVERCHARGED $870 as I should pay no more than $1629 in sales tax! I will be reporting them to dept of finance/taxation and department of motor vehicles! STAY AWAY! deceptive practices!

I had a smooth test drive and purchase experience. The salesperson was knowledgeable and answered…read moreall my questions. But after driving off the lot I noticed a small electrical glitch with the infotainment screen. When I called the service department to schedule a fix they were dismissive and booked me out a month. It took three phone calls to get someone to honor the pre-owned inspection they claimed to have done. Love the car but the after-sale support is lacking

I had a good experience purchasing a vehicle from this dealership but their service department is…read morethe utter worst and I could NOT recommend that anyone goes to this dealership. My new Jeep was having a coolant loss issue and the soonest Bayside Jeep could look at the vehicle was in two weeks. Is that the way you treat one of your customers with a serious vehicle issue? The answer is no because a loss of coolant can be fatal to an engine. When I asked to speak to a manager to escalate this serious issue I was told that no one was available and that I would get a call back. Well that was 4 days ago so I took my Jeep to another dealership for service instead who was more than happy to see the vehicle right away. And guess what? It was a serious issue that needed to be immediately addressed and driving the vehicle further could have been a big probelm. Needless to say, stay away from Bayside Jeep because they do not stand behind their own customers

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

Stephen is a great person. I haven't buy anything from them but I learn quite alot from the initial…read moreconsultation.

J auto body did an amazing job with my truck, you would have thought it was a brand new truck. J…read morealso did gull detail at no cost, compared to what the truck look like before to looking now like a truck just pulled off the lot, I recommend JJ auto body for any auto body and mechanic work.

Even though my lease is closed with major world and I returned it. I am still getting phone calls…read morefrom this place asking if I returned the car. I guess it's hard with so many different lots taking car of seperate business communication can be lost somewhere but it is frustrating as the one responsible for payments as you can imagine. Midway through my lease I went to talk to the dealer who dealt with me, they said he is no longer with us, I explained the situation I was in and they laughed and said this is why that particular dealer is no longer working with them. I realized no one is willing to help so I kept my lease till its end. I return it in December 2019. Again, still getting calls from major world asking if its returned. The loan company says the dealership told them I returned it but they didnt provide any other information they need to give me a closing bill and it's difficult for the loan company to get ahold of anyone to find out for example who accepted keys, how many miles and date of return. So keep receipts! On the plus side every employee is nice to meet and talk to. They were quick to help me because of my credit. But trully it's a business with a purpose to sell and deal cars. I thank them for their service...

Whatever you do do not buy their warranty. I purchased the freaking warranty and when the car had…read moretrouble, they told me the warranty that they convinced me to buy did not cover the engine. I'm perusing legal action.

I needed a new car and after doing some research I landed on Koeppel Mazda for being the largest…read moreMazda dealer in the boroughs. I didn't want to travel to NJ to buy a car and Koeppel had what seemed like many positive reviews. Made an appoint for a test drive. Enjoyed the car even more this time around. Met with Jim Mendez who made the car buying process very easy. We went through the numbers, ran my credit, signed some documents and we were done! Jim was upfront, clear, and consise. No added weird fees either. And just like that the car was ready in a few hours and I went home with a brand new car. Buy here! Will update the review when I deal with the service department when the time comes.

Waited 3 hours for a sloppy car maintenance job that should've taken 5 minutes anywhere else for a…read morethird of the price. They charged me for a 25,000-mile service but only did a basic 5,000-mile one--didn't even bother rotating the tires. The service advisor, Todd, was completely unhelpful and pushed my appointment to the bottom of the list even after I told him I needed it done soon. Whoever handled my complaint keeps lying about the 25,000-mile service cost and twisting words. Total scam operation.

The Quality and Value for my buck was definetly worth it, Enrique updated and kept me informed. I…read moredidnt have to bother them at all, they truly know their stuff at Bimmer Motors Group I couldn't be more satisfied! I don't usually write reviews, but I had to for this one. After taking my car to several different shops (even ones that ran multiple diagnostics), no one could figure out what was really wrong. It was super frustrating -- until I brought it to Bimme Motors Group. They actually got to the root cause of the issue, explained it clearly, and fixed what everyone else missed. My car is finally back to running perfectly, and I'm driving again without the stress or anxiety I had before. You can tell they genuinely care about getting things right, not just guessing or patching up problems. I'm so grateful I found them and will definitely be back if I ever need service again. Highly recommend!

great service center for BMWs. Staff are friendly and honest about what needs to be done.read more

I had a very good experience purchasing my car at Shah jee motors. This location may be smaller…read morethan most however the customer service is definitely what makes them stand out most in my opinion. Not like other dealerships where there's 50 employees running around and they're rushing you into making a bad decision and making up lies and false information to make you spend more. At Shah Jee Motors I was greeted and not rushed and helped every step of the way leading to the purchase of my new car. They kept their word and I left not feeling taken advantage of and that's very important for a hard working person like myself whom only has one day off of work per week. My time is valuable and they were very informative and made the process easier than most. So if you're looking for good customer service and comfort with good priced vehicles. Shah Jee Motors is the place to go! -EP-

Great people to deal with Love the selection…read more Amazing prices, bought a certified suburban great car great deal

I sold my 2019 Infiniti QX30 back in January on TrueCar. I had the most pleasant experience with…read moreLouis, he made the sale easy and stress-free and we got the whole process done in about 30 minutes.

Go to Great Louis! Fair and easy deal. I traveled whole the…read moreway from the West Coast to NY. I didn't need my car anymore and found this friendly corporation online. It took less than an hour, all done!