Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.

Hot Water Tank Replacement…read more.. My hot water tank ruptured on a friday night.I posted my job within a couple of hours.Zach from EZ PLUMBING contacted me.. Gave me a fair estimate for a weekend appointment on saturday.. he showed up relatively on time with his supervisor [ his 7 year old son..who actually ran tools and helped] zach did an excellent job was friendly very courteous. Gave me a five year warranty and the first service included. I highly recommend. Zach and EZ PLUMBING.. Did such a good job that I even tipped the supervisor.

I acknowledge that our heating system is complex. Over time, we have paid thousands of dollars to…read moreMill Creek in attempts to manage and repair the system. Last week, when the system was not functioning, two technicians came out and worked on the issue. They were professional and courteous, and we appreciated their efforts. However, the next morning the same problem occurred, and the house was again without heat. When I called to report the issue, my first call was routed to an answering service and I did not receive a return call. I called again and reached someone at the business. When I explained that the system was still not working and the person responsible for paying the bills was understandably upset, the woman who answered responded by saying, " That doesn't matter to me." I found this response dismissive and completely inappropriate, particularly given the amount of money we have spent with your company and the urgency of the heating issue. As a result of both the unresoved issues and this interaction, we will not be using Mill Creek again, nor recommending your services to others.

Every person that I have interacted with at Mill Creek has been incredible. From the estimator to…read morethe front desk to the installation team, all fantastic. I had a 40-year-old furnace in my house and I wanted to upgrade to have AC. Justin walked me through every possible option that I had and explained the differences between the options (including long-term, and short-term savings). They were able to look up any discounts and rebate programs with my electric and gas company and apply those. I never felt pressured to buy anything or to pick one option over the other. I ended up replacing the entire unit and opting for a heat pump. I have a family member that does HVAC in another state, and I asked him to review my estimates to make sure I wasn't being overcharged or ripped off. He said that all of the estimates were priced right where they should be and there wasn't anything I was being offered that I didn't need. I'm very happy with Mill Creek. 10/10.

Stephan was great to work with in getting our new hybrid water heater installed. We were able to…read moreget things mostly done via photos, texts and emails, so that a pre-site visit, and visit charge, was not needed. In addition, he asked about my needs and tailored his quotes to meet these needs. He provided three good options for the install. He showed up on time, was respectful of my property, was neat and tidy with the install. Highly recommend.

Stephan gave me a quote which not all will do without seeing the job or give a big range. He gave…read moreme a time he'd show up and did on time. More importantly, he was able to schedule me the day after my initial call and landed on the exact price he quoted. I appreciate the quality of the work and professionalism.

I was very happy with the service provided by Fast Water Heater Company of Salem. Our plumber,…read moreJose, was neat, courteous, called ahead, came on-time with the right equipment, and after evaluating the water tank, fully explained the costs and equipment needed the bring our old water heater up to current code. The cost was right inline with the other estimates I received, and Jose applied a $50 Existing Customer discount. Great job, Jose, Five Stars.

Our 40 year old Ruud finally kicked the bucket and started leaking. Called FWH and ordered a new…read moreRheem water heater from Home Depot. They scheduled our appointment a few days in the future and gave us a basic estimate and made it clear additional costs might be added to bring our old house up to code. Lee our installer phoned an hour before he arrived to let us know he was on the way. Lee and his young apprentice did a very good and professional job including inlet shut off valve, leak detection valve, new hoses and soldering of fittings and earthquake bracing.. They hauled away the old heater and cleaned up any installation debris. It only took a couple hours.They were very polite and answered all of our questions. I am very happy with the entire job and the cost. This is the best and easiest way for someone who is not a DIY guy, and who is elderly to get your hot water heater replaced.

Had one of the easiest experiences with a plumber I've ever had. We had a small pipe Leading to an…read moreoutdoor spigot that was leaking. He found it, and another small leak further up and got them fixed quickly. His original bid was already better than most we had received, but then he also didn't change it when he found the second leak. Would definitely all him if we had another project in the future

They did a good job relocating a drain and changing out the shower controller. However, they cut…read moreaway a 2-inch strip of linoleum from the edge of the shower pan for no apparent reason, necessitating our replacing the whole floor. They did provide us with the "planks" to replace the linoleum, but we're stuck with the cost of labor.

They did an amazing job great value and they are super friendly. Definitely recommend them.read more

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

I'd known for some time that I would need to get my old galvanized pipes replaced under my home so…read moreI finally got some estimates . ​ I contacted several area plumbers and got estimates . Not only was DoneRite the most affordable , but I had used them before to replace a septic line ruined by roots . Everyone I've ever spoken to or met there has been professional, friendly , informative, and puts up with my many many questions and lack of knowledge about Plumbing . I have definitely found my go-to plumbers if I ever need them again . Thank you guys !

We reached out to DoneRite to address new build plumbing tasks that were incorrectly or…read moreincompletely done. They followed up with us promptly, provided an estimate for the tasks, and Roger and Rodney fixed the mounts for two toilets and completed an RV water hook-up quickly and completely! Their name truly says it all. Our issues are fixed and we're happy with the work done!

I WOULD NOT RECOMMEND THIS COMPANY AT ALL! They are very overpriced and do not do quality work. We…read morehad to call them back due to poor installation and the next day it was broke again. I had to fix it myself as there are incompetent to do it.

I had a new water heater installed last summer. The plumber they sent was professional, fast, and…read moredid quality work. The cost was also very reasonable.

We had the dreaded moment of our water heater leaking from the bottom, clearly overdue for…read morereplacement. I did a search for plumbers in the area with excellent reviews, favoring small businesses and Peak showed up in the top 3. Raymond at Peak was a stellar communicator, responsive, and offered us really quick service. The price for everything, including a good water heater, was a little below the range that Google said to expect, and we felt affordable. Raymond was also a delight to engage with when he came to install. We will be reaching out to Peak for any of our future plumbing needs!

The hot water tank at my business died. Within 24 hours my new tank was installed and I was back to…read morework. Very personable and professional. Would use again.

Had a te h come out to do a clog toilet and it didn't work they came out again and the third day I…read morecalled again and they wanted to charge me again and I told the tech it should be under your 7 days guarantee and she said no and she was arguing with my father that is elderly and has Parkinson's in my home so I called her supervisor and yup he said the same thing and then said it's a plumbing issue and not a drain issue so I'm like why didn't she say that when she came out to do the job

They do not honor their work warranty. They came out to my house which had a clogged sewer drain…read more I told them clearly where I suspect the clog was. The decided to clear out a different part of the line such that water was barely flowing. Upon having to come out the second time (6 days later) when the house was backed up again, they found where the real issue was - exactly where I said it would be. They didn't have the right camera equipment to diagnose the issue and took the easiest approach to maximize their hourly rate. Their initial receipt said "30 day warranty" on the work. However, they charged full price to come out the second time. $550 for the first time, $750 for the second visit when he *actually* fixed the problem by popping the toilet. They should have either done the job correctly the first time, or honored their work warranty (which included diagnosing where an issue is) and reduced how much the second charge was. Just expect that they will do poor work the first time they come out to get your system in minimum working order just so they can bang you again shortly after. I would hire a different plumber that knows how to do the job correctly.