We reserved three rooms (five people) for a family visit to recognize our daughter's college graduation on June 12-14, 2026. This review is a summary of all comments. All guests enjoyed that they were able to check in early. The swimming pool was "fantastic" - smelled great and very clean. They do not have a free breakfast like some other Hilton Garden Inns, but purchased food was good, especially the breakfast sandwich. There are lots of options available in the little store area. Good location in Walnut Creek, near the highway and easy to get anywhere in the East Bay region, or into Oakland or San Francisco. The hotel is located on a street that also serves as an entry to the highway ramp, so it looks a little confusing when you first arrive, but the hotel is easy to see and get into (stay in the left lane). The rooms were large and clean. Nice shampoo, conditioner and soap - and plenty of it. The towels were described as "rough" and "crunchy" and not enough for two people per room. The staff was very friendly and accommodating. They provided free toothpaste and loaned a phone charger when needed. No one answered the phones overnight when we needed more toilet paper, and one of our guests had to wake the manager to get some. The biggest downside is that the location is LOUD - sandwiched between the highway and the BART train track - the noise is particularly acute when the trains go by. Sound-proofing overall is poor - the doors are loud, you can easily hear people in the hallway, ...and the train... ugh, if you're a light sleeper you'll struggle until the middle of the night when the trains finish running. This is a great place for families, especially those visiting / attending one of the many kids sports events that are held in the area. There was a mix of families and contractors filling the place during our stay. read more

We checked in late at night, and the check-in process was quick and efficient. The staff got us into our room without any delays, which was appreciated after a long day. The room was spacious, clean, and felt recently updated with a modern, fresh look. One thing that really stood out was the shampoo--they use a great-smelling brand that was a nice touch. The hotel also appears to have a water softening system, as the water felt very soft during the shower. It gives that slightly slippery feeling with soap, but I actually didn't mind it. The bathroom includes an exhaust fan, which is always a plus. The room also comes equipped with a microwave, coffee maker, mini refrigerator, and an ice bucket. The open closet design offers plenty of space for luggage and hanging clothes, along with drawers for additional storage. There's also a nice countertop workspace, a comfortable chair, and a side table, making the room both functional and relaxing. Overall, it's a simple room, but it's comfortable, clean, and has everything you need for a pleasant stay. My only suggestion for improvement would be the parking. If you're traveling with a truck, trailer, or larger vehicle, parking can be a bit challenging. Other than that, we had a great experience and would definitely stay here again if we're in the area. read more

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Brand new hotel still working out several kinks. Room is great, nice lighting, firm but comfortable bed and down pillows. Lots of plugs bedside for your cpap. Kureig en-suite. Breakfast was not so good, think they were hung over from 4th of July partying. No place settings, eggs soft sunny side up was over cooked and burned. Had to ask for each remedy. Sitting next to kitchen it's clear they don't communicate my ask. $10 parking Reasonably close to downtown. Off freeway so bit of noise if facing wrong direction. read more

I stayed at the Hilton Garden Inn Walnut Creek from May 2-May 4. The stay started off stressful because our first room (402) had a deadbolt that would not lock properly, which honestly made me feel unsafe. When I called the front desk, Chanel sounded overwhelmed and busy, and while the interaction initially felt a little dismissive, I could also tell she was trying to handle a lot of guests at once by herself. She eventually moved us to another room, which I appreciated. The second room (469) unfortunately had cleanliness issues, including hair on the sheets and a dirty sink/shower area. I brought it up the next morning, and Debora completely turned the experience around. She was kind, professional, apologetic, and handled everything quickly. She had the room cleaned properly, changed the sheets, and even gave us complimentary breakfast. Debora's customer service honestly made the stay much more comfortable. The hotel itself is nice and fairly new, and breakfast was decent. I would stay again. read more

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We stay in Walnut Creek a lot and usually just default to Marriott brands on points but as my last few visits weren't impressive I decided to try this hotel and it did not disappoint. It's pretty new and the rooms are spotless with that new carpet smell! Beautiful bit lobby that's bright and airy, lovely staff and easy check in with plenty of parking outside! Room was delightful with two comfy beds, a lovely bathroom with great shower and amenities and a mini walk in closet with mirror, drawers and shelves. Also had a fridge, good coffee machine and microwave as well as coffee in the lobby and breakfast. Room had a lovely view of Mount Diablo and though it was close to the BART line , it was super quiet! Loved everything about this property and will be back here soon for college move in! read more

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We stayed at Hilton Garden Inn Walnut Creek for a wedding & it was a nice stay. Close to a bunch of strip malls & near the mall! Room was clean & didn't have any issues. Easy to adjust temperature in the room, bathroom had everything we needed, & staff was super accommodating. Overall, it was a comfy, easy stay; check in & check out process was smooth + seamless. Parking: decent amount of parking available + had a couple EV chargers. read more

Stayed here for a family wedding. We flew in and were able to check in smoothly. The computer was acting up so took a min but front desk was very courteous and professional! Lobby is clean and large, has bar and plenty of couches and seating to hang out. We proceeded upstairs to our room, standard king. Rooms were clean and tidy. Bathroom had all your essentials; towels, shampoo, conditioners etc. Parking was easy outside, they also have EV chargers to the far corner. All in all easy stay, clean rooms, no complaints. read more

We've eaten here twice at the grille and while the service is good, the food is a mlss. Both times either the food was missing ingredients or wasn't cooked right. Today our burger were cooked to black burnt and my cobb salad was missing avocado and blue cheese. Hopefully it can improve overtime. read more

I've stayed here a few times while in the area. Friendly staff and quiet area. The rooms are always clean. If I could change anything, it would probably be the flat pillows lol. read more

We've been impressed with our stay at the brand new Hilton Garden Inn in Walnut Creek. The location is right next to the freeway and in close proximity to the BART station and downtown Walnut Creek. We chose it because it's close to John Muir Health. The hotel has all of the amenities I've needed for a stay of several nights. The restaurant in the hotel serves breakfast and dinner. Both have been good. I get a dining credit to apply to food purchases as a Hilton Honors Gold member. There is a bar that is open until 10 pm. There is a 24 hour fitness center and a 24 hour laundry room. There is a shop in the lobby for purchasing snacks, medications, laundry detergent, or anything you might need for your stay. A heated pool and hot tub are located outside in the front of the hotel. The room is spacious and comfortable with a lot of storage. Included in the room are shampoo, conditioner, body wash, and lotion. The beds are comfortable and the towels are soft. A coffee maker with coffee pods, creamers, sugar, and to-go cups are located in the room. The room also has a small refrigerator and a microwave. The hotel is clean and beautiful. The staff are friendly and helpful. I am glad this new hotel opened and I was able to stay here. I would recommend it for families or for those who are traveling either with a group or alone. read more

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I visited the dining and bar area at the Hilton Walnut Creek and had a very disappointing experience. I sat for about 30 minutes and no staff member acknowledged me or offered service. It felt like I was completely ignored. Good customer service is very important in hospitality, and unfortunately this visit did not meet that expectation. Because of this experience, I am giving a 1-star rating. read more

Hilton Garden Inn Walnut Creek - Hotels Near Me - Walnut Creek, California

Gabby is the best bartender ever, I'll be back at the bar even when I'm not staying in a room. Best drinks, beautiful bartender. 10/10 service read more

If I could give it less start I would. Dining room was closed for dinner without notice, food (breakfast) was lukewarm, 1 overworked waitress, front desk people knew nothing and referred all to a Floor Manager who was also the bartender, husband tripped and fell on the terra cotta tiles in the driveway, no-one to help with luggage..you get the picture. Hilton should be embarrassed. read more

I had a very negative experience with this hotel. I booked via Priceline ahead of time and I at night around 10 PM after driving for they said that I could not stay there because did not match my credit card. Even though I tried to explain to the guy at the front desk that my mom and I have a joint account and the numbers are exactly the same was no problem for the hotel the night before, but somehow they made it. I had to drive another 3 1/2 hours to get home. Call Price sign to try to get a refund because I never stay there and I called this hotel and they had Marly as a no-show when that was not the case at all. read more

I had a very pleasant experience at the Hilton Garden Inn in Walnut Creek. The rooms were clean, the bathroom was immaculate. It is centrally located with easy access to several surrounding cities. A good breakfast at reasonable prices. Friendly staff; Good rates on a Sunday afternoon. Quiet rooms. This is the third visit. I like to stay there when visiting friends in Oakland, as there is little safe parking in that crowded downtown. The only negatives: $10 for parking; VERY hard to find the place! There are three left-hand turns off the main street trying to find Lawrence Avenue, and all of them are within 30 feet of each other. Take the wrong turn and you have to go around the block, or find yourself on the freeway. read more

Very pleasing authenticly however if you would like a quiet night of sleep the walls are way to thin. I could hear the people next door talking and snoring through the wall. They were having regular normal conversation(no yelling). When his iPhone alarm went off at 3qm it woke me up! I could hear the song as if he was in my room. Nice room but cheaply constructed. I had high hopes for this place as we are looking for a hotel to stay at when we come into town bimonthly. This will not be it unfortunately since sleep is what I'm after. They should give each guest a pair of ear plugs with their key. read more

What appears to be one of the newest hotels in Walnut Creek, it's close enough yet far enough away from downtown. The location and the hotel itself is really nice for a Hilton garden inn. The rooms are elegant and everything was clean and bright. There's a mini mart and ample parking. The hotel offers a full bar and restaurant from 5-10pm. The only thing holding the hotel back is the quality of the food of the restaurant. Either way, I would stay here again. read more

We booked this reservation through hotels.com. When I arrived last night, the front desk gal, her name was Chantelle, was having difficulty figuring out what to do. The reservation had already been booked, and the payment had already been approved by the hotel however she was inputting the incorrect details and trying to charge my credit card for the wrong amount. She tried this multiple times and then told me that I needed to call hotels.com and tell them that my credit card was declined. She then asked for a second credit card to put on my account for incidentals and at that time is when she told me that the hotel charges $10 per day to park in their parking lot. This information was not on the website. She said it was something new. So in addition to paying for the hotel, you also have to pay to park at the hotel. And it should be noted that this hotel sits at the entrance to a freeway so there's no other option then to park at the hotel. After 31 minutes on hold trying to get in touch with customer service at hotels.com. I found out that it had nothing to do with the credit card, it was not declined- It was because Chantelle was trying to charge my credit card for a higher rate than what had been approved through hotels.com. So hotels.con customer service called Chantelle and pointed out to her that she was trying to charge me for a different amount than what I had already paid for. Once Chantelle did her job correctly, everything was fine. The beds are extremely hard, the walls are very thin, and you can hear people walking and talking in the hallway and next to/above your room. If you would like a bottle of water, it is in your room, sitting next to the coffee pot- however, you have to be a diamond member otherwise you need to buy it. The air-conditioning did not work in the room correctly, so it never truly cooled the room down and the windows do not open. read more

I've stayed at this hotel many times, often for weeks at a stretch. It's a newer property, but housekeeping is what's making it feel run-down. The bathrooms aren't cleaned thoroughly -- the shower doors had old mildew buildup that should have been scrubbed away. I also spent 20 minutes cleaning behind the toilet myself, where there was a brown buildup on the wall behind the toilet that housekeeping had clearly missed. Very unsanitary for a newer hotel. read more

Great clean nice stay. Parking could be a bit more but overall comfortable stay. They also serve hot breakfast skillet style. Hotel is right off of the freeway. read more

The room was clean & big . Shower was awesome . Parking was just next to the entrance lobby. The food in the restaurant is ok Not bad . read more

This hotel is on the newer side. Very clean and I felt safe. However, getting here sucked. We kept taking the wrong left turn... I checked in when I got notification on the app to check in, which was the night before. You are able to choose your own room or pick the one that is assigned to you! Loved that! You can see the floor plan on their app! Not sure what the point is to check-in on the app because you still have to get a car pass and give your credit card for parking and incidentals. Parking is $10/night. Check in took about 5min and we were on our way to the room. As you walk down the halls you get remote keys to bathrooms and the fitness center on your app. Upon walking into the room, we found the room to be very clean. Small closet across the bathroom which has a luggage rack, plenty of hangers, shelves and drawers. The bathroom was spacious and clean. Plenty of counter space! Hairdryer and plenty of towels provided. The shampoo, conditioner, body lotion and hand soap smelled good. The body wash not so much. Glad I brought all my own stuff. There is a microwave, coffeemaker and small fridge. Bottled water is available but will cost you $3 each... bring your own! The beds appeared clean. It's the first time I actually didn't feel grossed out with a hotel bed, so that's a good thing! However, my back was killing me a few hours into sleeping. The bed was too soft to my liking. Another reviewer said this... the walls are thin. You can hear folks conversations in the hall. That sucked to wake up to people talking. There is a lounge area next to the lobby and restaurant. If you have the breakfast with your reservations, you are given physical food vouchers in which you are entitled to one breakfast dish. The first morning I got their three omelet dish which came with english toast, potatoes and some fruit, and the second morning I got their breakfast sandwich. Both were good, but felt like the same meal packaged a little differently. Overall, I enjoyed the stay and would stay here again if in the area. read more

Amazingly delicious fresh made to your taste Freshly prepared ingredients Mushrooms Tomato Bell pepper Spinach Onions Cheese Turkey sausage Pork Sausage Vegan sausage Smoked bacon Enjoying Breakfast read more

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The hotel is fine but... they admitted they had more black guests than ever but didn't realize that I was being stalked. How else would I know? read more

My stay was a bit disappointing. I'm sure some of it related to Hilton's 'push' to make every aspect 'techy' but, the local staff was not '5 Star'. Examples: We ran short on toilet paper. Only a portion of a roll in the bathroom. The fridge (which you have to get down on the floor to see the temperature control) was set on 'Freezing' unbeknownst to us. Result- our soft drinks, our dogfood and a doggie back (leftovers ) we put in there from a restaurant the night before were frozen hard as a rock. This wasn't the fault of the local staff but, the room decor seemed 'sterile' and colorless. In short, I wouldn't recommend this property for a stay in Walnut Creek, California... and, I'll revert back to Marriott properties going forward read more

First it took a bit to check in. The room was nice but tv didn't work had to watch basketball yuck, the the elevator didn't work and so my husband had to walk 3 flights of stairs and he has asthma. Key cards didn't work, they charged us $15.00 each night to park our car on property we stayed 2. Then a $50 charge per night was incase we stole something I guess. This is the worst hotel we've stayed at and won't stay again read more

It's a brand new hotel really close to downtown Walnut Creek. It's modern, clean, and beautifully designed. Service was excellent and I had a great stay. Parking is $10, but no big deal. Would happily stay here again. Highly recommend. read more

We stayed here for 2 nights and loved it. This hotel is 7 month old and still feels new. Parking (in the outdoor lot) is $10 a night. Also, they clean the rooms every other day in case you are wondering. There is a restaurant and bar that we didn't visit, but will in the future. The beds (though low to the ground) are absolutely perfect. Thank you Chanell and Debora, you are wonderful front desk agents! We appreciate how helpful and welcoming you both were during our stay. read more

Good value. Pro tip Ask to stay on the side away from the commuter train although the noise is pretty minimal even on the commuter train side it's not bad read more

Noisiest hotel I've ever stayed at. Seems not insulated at all. You can hear EVERYTHING. So you have to turn on the AC on the loudest setting to get to a constant noise level. Check in difficult. Receptionist set us up for one room instead of the two I had booked so it took double the time. You have to pay $10 per car for parking. That was not mentioned when booking. You get to check in, tell them the license plate number and they hand you a parking pass that you have to put in the car. This pass dienst even have the license plate as plate number on it. Makes no sense at all. I will never come back. Can't recommend. read more

The staff, the room, the main floor and bar and restaurant were all very nice. If you have friends or family visiting the area, a good place to recommend. read more

This hotel is run so well! Emme and Mercy couldn't have been nicer. I highly recommend this location!

I LOVE this place!! Designed so well. Very handy shower and bathroom, Kerig in the room,"walk in " closet with handy drawers. Great location. To order gf breakfast yay!!! Will tell all my friends. read more