TERRIBLE COSTUMER SERVICE I bought a gold bracelet from them…read morefor a gift,but it was a bit too big. I went there the first time and asked if they could resize it, and they told me they could and that it wouldn't take long. However, the person who does the resizing wasn't there, so they asked me to come back the next day. When I returned the following day, they told me they don't even do resizing. I originally chose this store for my wedding set, but now I'll be going elsewhere. Save your time and go somewhere else

The worker, Sweety, helped my mom and me with a good deal at the price of gold. She was eager to be…read morepatient with us and made sure we left happy. The owner met us for the first time and was very nice.

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.

This store is beyond fantastic and the employees are wonderful…read more Always helpful Always thoughtful Very kind and understanding

I walked by the store and saw a bracelet that caught my eye. Lisa helped me. She is sweet, patient,…read moreand honest. I liked her non- pressure approach. She told me about the bracelet and showed me how to tell if it was 18k gold and tested it for me. Overall, great experience and I wouldn't hesitate from buying from her again.

Yet another custom piece designed with Gary at Chateau. He has been our family jeweler for years -…read morecreative, reliable, honest and a pleasure to work with. I wouldn't have trusted my mother's engagement ring to anyone else! For a new piece, a custom piece or to redesign a family heirloom, this is the place to go! Thank you Gary and staff at Chateau Jewelry!

My wife and I took a tour of Australia and New Zealand during the Spring, and I was lucky enough to…read morefind a beautiful opal. I knew I was going to have it set as a ring, but I wasn't sure how setting it would play out. Happily, Gary and his team really knocked it out of the ballpark! His design (and their execution of it) totally blew us away. When we brought the stone in, Gary shared some concepts about he was planning to create the ring to feature the stone; he even envisioned how it would match to my skin tone, etc. We were later invited in to see a model of what the final product would look like, and that was when we knew he had come up with something truly special. Finally, we received the call that the finished product had arrived. I was literally awestruck by the work they did. He devised a holder that not only protected the precious opal, but it looks fantastic on my hand. I'll let his artistry speak for itself via the attached photo. I am eternally grateful to him and his team for the work they did on my behalf. He is now my jeweler of choice!

I found this pice of jewelry online and instantly fell in love. I've never seen anything like it. I…read morecontacted Robert and continued to keep In touch until I was ready to buy. Robert was right there to answer all my questions and was more than helpful. Robert agreed on a great price that I couldn't pass up, this was a 40th birthday for myself so I wanted to big. He had it made since he didn't have it in stock and sent it to me on the west coast and picked up the shipping as birthday gift. Great people and I couldn't be more pleased. Thanks guys!!

Amazing selection of jewelry. Got me a nice Rolex. Really happy about that. Very professional…read morepeople to work with. They fixed my wifes chain that broke for 10$.

I have done business with Lorilil for many years. They are the most attentive, professional and…read morereliable jewelers in the city. Their attention to detail and genuine care for the customer is outstanding.

I had an amazing experience at Lorilil Jewelers. The jeweler was incredibly kind, patient, and…read moretruly knowledgeable. Another jewelry store had messed up my D1 Milano watch and clearly didn't know how to work on it, but here they fixed it perfectly and took the time to explain everything to me. What really stood out to me was how the jeweler honestly reminded me of my grandfather the way he spoke, the patience he had, and how he genuinely wanted to pass some knowledge down to me as a young man. It didn't feel like just a transaction; it felt like I was being guided and taught, which meant a lot to me since I'm just getting into watches. I felt extremely welcomed from the moment I walked in. Because of this experience, I know I'll always come back here and I'm excited to start my watch collection with Lorilil Jewelers. I truly wouldn't trust my watches with anyone else.

So many cool design and choices I bought couple 24k jewelry and MS para pan helped me she was…read moresuper nice patient and professional. Highly recommend ask for ms para pan.

KAREN IS THE BEST!! I went in with my family to purchase a necklace, but with such beautiful…read moreinventory, I walked out with gifts for my whole family. All of their jewelry is made of high-quality material and decorated with beautiful detail. The sales associate, Karen, patient, kind, and eager to make me happy. I can't wait to come back and shop again!

I cannot recommend Silver Image Piercing enough, especially if you are lucky enough to get Sam. As…read morea parent, hygiene is my number one concern, and I was so relieved to see Sam don a fresh, clean pair of gloves right in front of us. That small action instantly put my mind at ease. My daughter was extremely nervous for her first ear piercing, but Sam was incredibly patient. He took the time to explain every step of the aftercare process in detail--something I've never experienced at other shops where they just rush you out the door. He even marked the placement with a dot and made sure my daughter was 100% happy with the position before he started. That level of care and confidence really reassured her that she was in good hands. The woman at the front counter was equally friendly and helped make the whole experience less nerve-wracking. If you are a newbie or a regular, this is the place to go. My only tip? Try to go on a weekday when it's less busy so Sam can really take his time with you. Worth every star!

Sam is an incredibly attentive piercer who thoroughly explains the process and aftercare. I decided…read moreto get a piercing on a whim today, and I was nervous since it was on a sensitive area. But the process was relatively quick! It was my first time getting a piercing here, and everything went so smoothly. Highly recommend this place, and I will definitely come back for more piercings.

Karen and Cliff are incredibly talented and passionate. Their craftsmanship is beautiful and they…read moretook the time to make sure every single detail was perfect. They are easy to work with and completely open to any design you have in mind. If you want gorgeous jewelry from people who genuinely care, this is the place to go.

Cliff is a legend, true master jeweler who stands by his quality of craftsmanship…read more There is a reason why this institution has been around in NY for decades, and you would be lucky to become a customer. Knowledgeable, considerate and friendly, but all of that is moot if the resulting work is not on par. Well, in this rare rare case for Manhattan, all of these qualities are there, so give them a shot and be prepared to be pleased.

Found OKG Jewelers on Instagram while looking for a local jeweler to set some diamonds into…read moreearrings for me and I'm really glad I did. Super friendly, great pricing, and really quality work. They have a lot of really nice stuff and make the whole process easy with zero pressure. Gary was awesome too -- you can tell he genuinely loves what he does and honestly makes me want to become a jeweler lol. Highly recommend anyone looking for jewelry, custom work, or repairs to check them out. They even sent me a thank you card! I'll definitely be back.

Amazing service w exceptional person attention to details in getting my family a professional…read moreJewelry appraisal, resize my wedding band when it got a little snug and replaced batteries on expensive watched.