I was extremely disappointed with my blowout experience. I asked for the "old fashioned" style with…read moreloose, big, uniform waves, but what I received were very tight curls that looked nothing like what I requested. I felt like I was going to my high school prom. This blowout was especially important to me because it was for my maternity photoshoot--something I've been planning and looking forward to for a very long time. When I got home, I tried brushing the curls out to loosen them, as I was told they would fall, but they would not loosen at all. I even tried adding water, and that still didn't help. Unfortunately, the curls stayed tight and didn't give the soft, loose look I was hoping for. In the end, I had no choice but to put my hair up for the photos. I was honestly so sad and unhappy about it that I felt like crying. This was a moment I really wanted to feel my best in, and the hairstyle just didn't align with what I had envisioned or asked for. I've been to this location (River Oaks Houston) before and had a wonderful blow out, so it was just this specific person. That being said, the stylist herself was very nice, kind, professional, and I don't have any issues with her personally. She did tell me the curls would fall once I brushed them out at home, but sadly, that never happened. I just wish the style matched what I requested, but it was so far off. If I had the time I would have just washed my hair and curled myself when I got home but I had to go straight to my photo shoot. I even thought about rescheduling the shoot to another weekend but I would have lost the deposit. I am so disappointed given how meaningful this occasion was for me.

Convenient. Efficient. Great blow outs!! Friendly and…read moreaccommodating staff. Highly recommended.

STOP SCROLLING -- BOOK SOMEWHERE ELSE FIRST…read more If you are a woman of color looking for a QUALITY blowout, save yourself the time, money, and frustration: Go to https://pressedroots.com Or try https://blomedry.com/blo-katy/ Both are worth EVERY dollar. Professional, efficient, and they actually understand our hair. Now let me tell you why I will NEVER return to Blo Blow Dry Bar. I booked here last-minute before flying out for a major golf event with LIV Golf. Normally, I go to Pressed Roots, but they were fully booked--and that's the ONLY reason I ended up here. Before arriving, I called ahead, clearly explained: * I'm a Black woman * My hair is curly and medium-thick * I needed a proper blowout/straight style * Timing matters I was reassured they could handle my hair and had experience with my texture. Red Flag #1: The salon was completely empty when I arrived. Red Flag #2: What they called a "deep conditioner" was a 5-minute mask with zero real treatment. Red Flag #3: I was upsold products that were either misrepresented or ineffective. The stylist rushed the entire process. It became obvious she was trying to finish quickly rather than do the job correctly. By the time she was done: * My roots were NOT straight * My hair was puffy and fluffy, not sleek * It looked worse than when I do it myself at home When I asked her to fix it, she told me: "You asked for a blowout, not a silk press." Let's be clear: A blowout should still result in smooth, properly straightened hair--especially at the roots. She then refused to correct it, saying she "ran out of time"... Even though I called ahead and was assured timing was fine. Now let's talk about the bill: * Advertised special: ~$50 * Charged: ~$150 * Added charges for: * A "mask" I didn't ask for * A fake "anti-humidity serum" * AND tipped herself $25 on my card without permission Yes--tipped herself. The next morning, I returned: * Another stylist AND a customer both agreed my hair was not professionally done * Manager was unavailable * I called repeatedly for TWO WEEKS... no response Final Verdict: If you are a woman of color--DO NOT GO HERE. This was: * Overpriced * Rushed * Misleading * Poor quality * Completely unprofessional What should've been a $50-$75 experience turned into a $150 disaster. Save yourself the stress: Go to Pressed Roots or a salon that actually specializes in textured hair.

My poor interaction at this location started this morning. The person from this location who called…read moreme to confirm the appointment had poor communication and only stated she was calling from this place after I asked for her name. She was trying to confirm my appointments but also stated I booked 2 separate services. My colleague and I are in town for work and booked separate appointments for blowout services for 4:45 PM. We arrived early today at around 4:32 PM to check in. Immediately the stylist who checked us in was rude. Her delivery on informing us we had to wait was less than ideal, she told us we have to "go get some coffee and walk around and wait for our appointment time". Several clients walked in after us and were greeted with warmer reception than we received. We waited until 5:02 until we decided that we no longer wanted the service, as we have a work function to attend this night. When the initial stylist saw we were about to leave she came up to me and told me to "go to the back we're ready for you" (not acknowledging my colleague at all). We proceeded to explain we do not want the service as we have been waiting for over 20 minutes at this point past our appointment time. The stylist then told us that there is a 20 minute grace period for the stylist because of hair length (past the shoulders), extensions, and a flood forcing them to clean the salon in the morning. The entire exchange was combative. The stylist argued that "we actually have been talking for 5 minutes so when you decided to cancel it was within the 20 minute grace period" and that "your grace period stared at the time of your appointment, not before". We never made a statement about when the grace period started, we were simply informing this location we no longer wanted the service. She then said they were very fast and didn't want to charge us $50 for a no-show fee. The stylist kept trying to extend the exchange, sharing that they and the other stylist are fast. This is contradicts what she was saying before, because I have hair past my shoulders (which I put in the comments at the time of booking) and my colleague had extensions (she booked the service with extensions). It was never communicated to us that they were running behind. When my colleague asked for the policy on grace periods, this stylist could not find it. The stylist then proceeded to touch my hair without my permission, trying to show that she could do the service fast. At this point I ended the interaction and informed her "respectfully, we are cancelling and leaving". This was such a poor experience. I'm also adding a screenshot of their cancellation and late policies (taken after we left). We showed up early, checked in on time, and waiting an ample amount of time for our appointment. If we are charged for any services we will be disputing them, as we never received the booked services.

From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from…read moredoor to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back.

This spa is beautifully decorated with many amenities to make it a relaxing experience. There are…read morelarge waiting areas in different areas that are decorated in calm, neutral colors with plenty of seating. Light snacks, like cranberries and nuts are provided along with hot tea options, and citrus flavored water. The space is very nice. There are locker rooms with plush spa robes and complementary slippers. The locker room has two steam showers if you want to wash yourself after your massage. They also provide hair products to try as well as a Dyson hair dryer. I was definitely very impressed with the luxurious feel of the spa, however, was turned off by the receptionist who checked me in - her robotic, transactional nature was starkly juxtaposed against the warmth of the spa. I noticed she was the same with all customers so it wasn't personal but interaction with her was unsettling. I booked the 60min signature hydrafacial and the esthetician was welcoming and willingly customized my facial based on my requests. No major issues encountered but I noticed we started 10 minutes late and ended 10 minutes early so I thought marketing it as a 60min experience was a bit misleading. Also note the 60min Signature Hydrafacial does not include any hand/neck massages nor boosters nor light therapy so the $285 price was much more expensive than my usual spa. I will not return for another facial but may try massage in the future. We also booked pedicures and again the space is beautiful!! We were given a palette to select colors and the ladies were extremely friendly! My toes came out adorable! I found the seating to be very uncomfortable for a short person despite many pillows placed behind me for support so I honestly struggled to enjoy the experience but the space was very nicely decorated and clean looking. We were offered tea and snacks at the beginning as well. Overall, this was a very nice spa. I found it fairly expensive and overpriced, but I recognize beautiful spaces have a cost and that's what I should've expected in the River Oaks area. There is complementary validated parking!

I'm surprised that there are low stars for this location. I really loved my hairstylist Riddhi (not…read moresure if I spelled it right) she was the sweetest and catered to my vision. She guided me through getting an add on for a protectant sealant since my hair has been frizzy when styling and I recently dyed it, offering that glossy look. My hair took like an hour which was expected and she did a wash, blow dry, curl. By the end I was impressed by the results and it lasted all weekend. I purposely went to Drybar to avoid having to style, wash my hair, or use products and it lasted for 4 days! I was Rodeo ready. Thank you to the Drybar team, Rice Village is where it's at.

Glad they were able to get me in last minute. I flew in, had an event to attend. It was normal…read morebasic wash, blow dry, and flat iron. More pricy than I pay for the same thing back home. The place I frequent wash, plus scalp massage, blow dry, flat iron for half the cost. Maybe it's Houston rates vs. Seattle? Who knows. Gal was friendly enough. But overall it was fine for what I needed. Just glad my RT uber ride wasn't spendy.

Longtime client and happy with the online booking and service request. Fees are easy to understand…read moreand there is a 50 percent deposit which means the rest is due when service is completed. Vibe is energetic and the salon has been updated to be airy and bright. I generally get the wash, haircut, blow dry and style and so far on time service and very pleased with my hair. Jose is a great stylist and explains everything well. Pricing is reasonable given the area. It's good to have a relationship with your hair care team. Highly recommended for hair care needs.

Hours are funky, not the average salon hours, but open past midnight most nights, not consistent…read morefor business.

I came here to get my hair and makeup done for graduation. My appointment started early which I…read moreliked as some places if you arrive early will make you sit and wait even if there's no one else getting service ahead of you. Dez took care of me and listened to my vision and she made the vision happen. I highly recommend them. I did the primp and blow which included makeup and added lashes and my total with tip was about $160. I do recommend getting the appointment about a few hours earlier then your event as it does take some time but trust the process and your going to turn heads. I plan to return here for future glam service

Love this place for my blowouts. Amazing service and all the girls are fantastic! Maria and Zaida…read moreare my got to girls, they do an amazing job. You can't go wrong with who you book with. Highly recommend!!

I enjoy coming here! They got a new owner around the holidays and have made big changes. Updates…read morewith equipment, lay out and more. I get Russian manicures and pedicures. They aren't cheap but they take their time and the results are great.

So I will say my rating this low was initially based off of the pricing but I went lower after…read morelooking at the quality. I'll attach what I got below - but I don't feel like they are honest with the pricing. Somehow, a $35 service went to $106. I'll attach a pic of my receipt below but when I asked her to explain how French tips made the service go up $70. Her response was "well you asked for that" but like.... I feel like I got charged more than I should have. The front desk lady also said "well you didn't have to get French tips you could have just gotten your toes painted..." which yes duh I could have but I didn't want that. Also, I wasn't aware but apparently you can walk in and just say "just paint my toes", you don't have to pick one of the services from the menu? (I didn't know this but feel like that should be public knowledge). With all this and the quality coming out not the cleanest, I would not recommend this location.

Scheduled an appointment and Angel sat down with me to chat about my Brazilian blowout and why I…read morewanted to do this procedure. I explained the summer is killer and this will cut down the time to get ready and blow dry my hair after my early morning workouts. Angel did an amazing job on my Brazilian blow out. I had a little hair color issue from another place and he was able to lighten up the color with a little extra work. Maddison also worked with angel to get this big head of hair done! I'm so happy. Even went to Galveston for the fourth and the hair was and is perfect. Highly recommend

I went it for a balayage with Jessica and it was amazing! Always great customer service and…read moreamazinggg work! Everyone is super nice and friendly. Definitely recommend coming here!!

Stephen is the color KING! I have been seeing Stephen for about 2 years and he makes my hair…read morebeautiful everytime. Thank you Stephen.

I called today asking if there was any availability for a cut and color & they were able to squeeze…read moreme in with such short notice! Stephen and his mom were so kind and made me feel comfortable right away. I don't have before pictures, but I asked Stephen for a color (black) and layers. I was blown away and I'm so happy with my hair! Will definitely be back. Support this business!

Had a cut and scalp massage appt with Kiana. LOVE the result! The whole time I was so relaxed and…read moreher massage and doing my hair felt so nice. She was very clear with her instructions and every step along the way and took care of me well. Will be back!

Tamika is the best and always takes care of my color service. I am happy to recommend her and the…read moresalon to any friend.