If I could leave 0 stars, I would. I REGRET completely ever having to deal with Urban Civil. They…read moredo not complete anything on a timely manner, no matter the circumstances. It's like pulling teeth to get anyone on the phone, they do not bill according to their proposals, they do not do site visits to see what they are actually engineering and quite frankly, they really are not doing any "engineering" over there at all. Most of their "calculations" are based off a very vague and generic chart and when asked to have them "engineer" my actual water needs based off of how my business operates, number of employees, etc., I was told they don't know how to do that. Nancy Turner is apparently the head engineer over there and is on a serious power trip. We also asked her to please review our sewer tap design and get it back to NBU because I am currently in a shop with 5 employees with no sewer because Urban has taken more than 6+ months for a simple sewer tap design. She then has the nerve to email us and tell us that she was unable to do that this week because we questioned something on our bill and "she had to take time to itemize those descriptions" for us... which she should already have if I'm getting billed for it. They have absolutely NO regard or care for their customers, their needs or their circumstances. Most unprofessional engineers I have ever dealt with.

From the owner: Boundary Surveys, Topographic Surveys, Land Title Surveys, Route, Subdivision Platting,…read moreConstruction Staking, Right-of-Way Mapping, Legal Descriptions, Improvements, GPS Control, ALTA Surveys, Wetlands Delineation, FEMA Flood Elevation Certificates, UAV Surveying, Geographic Information Services; as well as Engineering services to include Stormwater, Land Development, Site Development, Wastewater and Water

Called Ash & Associates looking for guidance for a project I'm working on, and have very little…read moreknowledge in this realm. Justin was invaluable, offering a wealth of useful information, and helped to point us in the right direction with the next steps. If this is the kind of service Ash & Associates provides to prospective clients, I have no doubt they take excellent care of paying clients. Highly recommend and would work with them in the future. Thanks, Justin!

I recently contacted Ash & Associates to obtain a Boundary Line and Improvements Survey on my 1.3…read moreacre residential property. They responded quickly with an estimate for $2700. I received another proposal for the same scope from Rittiman Surveying for $750 with a $150 Rush Charge. I sent a message to the Ash and Associates surveyor about the proposal. He stated that the estimate included drive time, office time, and site time. I could not see how this justified an estimate that was 3X what the other surveying company was proposing. The surveyor must have added sleep time as well. Doug Eubanks

They helped me understand what kind of survey I needed and understand the results…read more they were able to provide me with all the surveys in need, from the topo and tree my architect used to design our addition, to the final survey to close out my permitting.

We hired ATS to inspect a gas line for a pool project. Their inspector came out and approved the…read moregas line, despite it not meeting city regulations. After tracking down the inspector, he denied responsibility and demanded he talk to our contractor vs tell me if my pipe was safe. The conversation ended by him hanging up on me by my questioning if we had an issue with our line, yet him already approving it. I then went to report the incident to his manager, who confirmed the pipe should not have been approved, and he would get back to me with what I needed to do. I followed up with him three times, and he's ignored every message. We paid for an inspection from ATS to know if our gas line was installed safely to have a tech approve an unsafe pipe, deny it, communicate unprofessionally, his boss ghost us, and after 3 weeks, we still do not know if our gas line is safe. Flagging for the city that ATS has approved an unsafe line and will not communicate nor follow up after multiple attempts.

This Company went above and beyond in helping me with a replatting in Medina County. They helped…read morewith getting approval from the County Commissioners and a HOA. I have nothing but good things to say about them. They have also done some San Antonio residential surveys for me too.

Completely unprofessional and disorganized company. Save yourself the headache and use anyone…read moreelse! I have had countless surveys ordered in the past without a hitch... this office cannot get their act together to give anyone any information. They wont deal with anything over the phone. They just repeatedly ask for more money and go through countless emails with whatever disorganized woman works in the office (Im guessing "Kevin's" wife). Kevin tells you one thing and then nothing ever gets done because its pawned off onto the woman who answers emails and doesn't give any information or do what she says she's going to do. Such a headache and a waste of time.