The product was marked $14.99 on the shelf. I went to the register and it was $25.00. No big deal…read morebut the cashier seriously just shrugged her shoulders and said "I don't know" and continued with the transaction. No regard for customer service whatsoever. A simple apology goes a long way and why would you not make a change to the tag? The store was completely dead and the cashier was distracted on her personal electronic device. It's no wonder people shop online now days. I went to the shelf again after the transaction was complete and the cashier yells across the store, "hey can you bring me that tag? " what a joke, I took the photo and walked out. I have had way too many poor experiences with this store from waiting on repairs for 1 year to employees breaking my new shotgun as I was picking it up. Good luck Sportsman's!

Does not look like a thriving business at this point. I visited to have line wound on a couple…read morereels. I waited about 10 minutes for the employee trained for that task. There were very few employees to . People waiting in the gun department were not helped. The store seems to have a little merchandise spread out to appear adequately stocked. After my wait they had no 8 or 10 pound monofilament to fill my reel spools. If you have no product people will shop elsewhere.

I had a bad experience with an online order. I bought a "new" pedal car from this store and had it…read moreshipped to my house, but the shipping cost ended up being almost double what they originally quoted me--even though they used the same company. When the car arrived, it had missing parts, dents, scratches, a bent suspension, and what looked like an old seat. I tried contacting the store and left a voicemail with my information, but no one called me back. A week later, I finally reached the same salesman who took my online order. I explained all the damages and missing parts, and the next day he called me back offering to send the missing parts and give me a $20 credit for the dents and damages--which isn't even close to what it would cost to get a proper paint job. It feels like they just expect me to spray-paint it myself. Then, they sent me an invoice for the refund, but it doesn't show the full amount I originally paid. At this point, the whole process with them feels really fishy.

This last year or so they've had the WORST scalper prices for their Pokemon cards! For example,…read moretoday, a $120 Charizard set being sold at $200, on release day. What??? Everywhere else is selling at or slightly above the $120. What are they selling it so high?? Another example is a $15 Gengar deck being sold at $40. Again..what?? Who is paying this?? They've lost my business forever. Not even going to buy non-Pokemon stuff from them anymore. Won't support this price gouging company.

I am a trans man, I have been on t for over a year and I pass. I have a deep voice aswell( even…read morehave a beard). The worker in here called me miss, I told her I was a dude and then proceeded to call me miss and mam through the check out.

I was in search of an inexpensive corn hole game set and I can't say enough about how helpful…read moreBradley was! Bradley greeted me as soon as I walked through the door, asked if he could help me find anything, then pointed me to a display with discounted summer games. After I made my purchase he even offered to bring the bulky box to my car! Big 5 nicely done!

We purchased a set of mini NFL helmets at this store 5 days ago. We received two of the same helmet…read morein the set, which means we will be missing one team and have an incomplete set. When I asked if I could return the set, get a replacement, heck...even just get a discount on a second set, the manager said no. He said he would not help me because the package was not in "resellable" condition. I have been so disappointed in the customer service at the North Spokane store. BUYER BEWARE at this store. Shop any other Dick's store if you have the option.

Dicks uses outdated stock images on their online inventory and will mail you a similar item but…read morelower quality item with a different SKU but at a higher price. They don't seem to care that they frauded their customer.

Sportsman warehouse always has everything we are looking for. Always has a great selection of…read moreeverything from apparel to 9mm ammo.

Has an great inventory of fishing and hinting items. Great deals on various items and the service…read morewas excellent. I bought some binoculars and they hooked me up with addition discount due yo it being the display model.

Updating. I've had excellent service from customer service but the managers and some cashiers…read morehaven't been as helpful. This was previously a 5 star review from my experiences with customer service. I run a nonprofit horse rescue and get coupons from Purina for horse feed. I have frequent problems with them, but today was the worst. I was running behind and despite my clear communication that I was giving her 3 coupons (said 3 times), she only rung up one. We had already swiped the card, so she had to process a refund. I expressed I was running short on time and she said it would be quick. She then processed an EXCHANGE and called us "even" and wanted to ring me back up for the 2 coupons she had missed. So she wanted me to buy 2 bags of senior feed ($29) at full price, not need or get a real exchange, then pay the discounted price ($9) for the same two bags. At this point a manager (Jim) had come up and was backing her up saying it all made sense and that we were "even." Though I had been charged too much and not refunded anything and they wanted more of my money. I asked him for reassurance this wouldn't happen again and he just mansplained that the job was hard. No apologies, nothing. The customer service rep (Sheila) was the only thing that saved the situation by understanding the situation and taking over to help process our refund and get our coupons applied. I spend hundreds of dollars in this store weekly, and this situation has me considering finding a new feed store that actually supports nonprofits and the coupons we need to keep working. If I do go back, Sheila will be the only reason. I am extremely disappointed in this situation.

Yesterday (Sunday) I went in to get my line put on my new fly reel. I am just getting started on…read morefly fishing. Chip was such a big help getting me all set up. Chip also gave me some great tips on fly fishing and areas to go. Whenever I am up here visiting family, I love coming in and chatting with Chip and the other staff too. Thank you Chip for always being so kind and helpful!