I have been a customer at the store for many years and always received excellent service and advice. Totally recommend them. Honest and professional. Always helping with the frames with great recommendations. read more

I have been a customer with Dr. Holbert's practice for decades. I have gone to Trinh for eye exams and contact lenses annually for years. She is pleasant and very knowledgeable. She is very thorough in the exam. I have the daily contact lenses for decades with zero problems as result of Trinh's expertise. I highly recommend the office and her after years and decades of service with virtually no problems. read more

cristina trinh helped me out today and was very helpful! she was very easy to talk to and the appointment went very smoothly

Dr, Trinh is very helpful and well informed. all staff are very friendly and helpfu. ready to help. read more

Was placed on hold for 15 minutes to make an appointment. No apology given. Then when I showed up they didn't have the appointment in their system. Again no apology. Ugghh read more

Second time coming here. Both times excellent experience! I will be back next year for sure! Great staff nice office clean environment!

I had such a great experience at Holbert & Associates Optometrists! Everyone in the office was incredibly kind, welcoming, and professional from the moment I arrived. The staff made me feel comfortable, answered all of my questions, and never made the appointment feel rushed. The service was excellent and everything was handled with so much care and attention. I really appreciated how friendly and helpful everyone was throughout the entire visit. I would definitely recommend this office to anyone looking for a great optometrist and a team that truly cares about their patients! read more

Always been ordering Zeiss Smartlife Digital Individual lenses with them and get the engravings "DI3". But this time they come with "DSL" which seems to be the non-individual version. They just claim they are the same without any proof and even if all public documents on the internet say otherwise. And wearing those lenses cause me eye fatigue and dryness but they do not care. I have to switch back to my old glasses. read more

Good experience. Staffs are professional. I do my annual eye exam here. Price is reasonable

All of the women were kind and clearly busy helping customers or working on updating things on the computer. They welcomed me when I came in, gave me clear directions, and answered all of my questions. Doctor Trinh was awesome! She was efficient, kind, and again answered all of my questions. read more

I've been there customer for many years. And the doctors and the entire staff has been great attending to all my needs can ask for a better.

The optometrist is always pleasant and explains everything to you. I never have questions as she is very thorough.

Amazing experience! I felt taken care of and pretty straightforward. Will recommend to friends and family!

I always have a good experience here! Dr. Trinh is great and the staff is very patient and informed :)

We have been going to Holbert & Associates for over 2 decades and have never been disappointed. Both my wife and I had cataract surgery and thought that would end our need for glasses, but we thought maybe we could get even better resolution so we opted for vision exams. In my case I needed distance improvement and got glasses that made a significant improvement and planned to only use them for driving. But after finding how often I was taking the glasses off and on, I regretted not getting progressive lenses. I was extremely surprised that a Holbert associate told me that I could replace the lenses with the only additional cost being for the progressive feature. The support and knowledge of the associates are exemplary. read more

I've been coming here for almost 15 years. I've always had a good experience, from childhood into adulthood. The staff are amazing, very helpful, and will make sure you get the help and can pick the pair of glasses that best suit you. They also have a good variety of frames. If you care about your eyes and prescription definitely come here. read more

Had an 18-month eye exam last Friday. I switched to the Sunnyvale office from Valley Fair since COVID. I found parking in front of the store on Friday as well. Arrived 5 minutes early and waited only another 5 minutes before Cristina brought me into the exam room. Tests went smoothly. Cristina told me the good news there is no change to my current prescription. The retinal image test also came back as normal. it couldn't have been a great day for me! read more

Had to work through my new insurance plans: Medicare and my Advantage plan; took some phone calling, but I knew I didn't have a co-pay with my new plan; co-pay was with VSP only. Staff was helpful to work through that. I hadn't requested the photo of retina, but that got put on my chart as 'yes take that photo', just be sure you're tracking the details if don't want that extra service. Helpful, pleasant staff and and very good Doctor too! read more

Service has always been quick, smooth, and efficient here! Both the front desk assistant and the optometrist here are excellent and very very kind. Would highly recommend this particular location! Not only is there no long wait here but the place is always very clean as well! read more

Extremely professional and friendly staff. A very welcoming atmosphere every time. Large selection of frames and options without the high pressure. read more

I love this place! I've been coming here maybe 15+ years. Dr. Trinh is wonderful. The staff is sooooo helpful, I value their opinion when it comes to picking my glasses. Their selection of high end glasses is great and I look forward to buying a new pair every year. Their selection is so good that my sister from VA had her prescription filled here because they had a pair that she fell in love with. They breakdown the cost so well theres no surprises. You know exactly what you're paying for. I don't even live in the South Bay anymore but I will still drive down to have Dr Trinh check my eyes. read more

This review is overdue ...My family of 4 all see Dr.Trinh. She always explains everything and asks if I have any questions. I have been a patient of hers for a couple of years now Endy is nice!She always greets me with a smile and remembers my name . She always gives me a lot of sample contact solution too I have had a positive experience here with all staff. They're all kind. So if you're looking for a new eye doctor, check them out read more

I've been coming here for years. The staff is friendly, knowledgeable, and responsive. They also have a decent selection of frames

I absolutely do not recommend. Ends the store manager has zero customer service. I dropped off my glasses to have the lenses replaced and she informed me that it would be ready in 3 weeks. Well, 3 weeks took 3 months. She allegedly called and left me a v/m which I never received because the number she called is no longer a valid number. However, I gave a secondary number and an email on file which she didn't not bother to contact me. When asked why, her reply was that we only contact one number and we don't go through the list of contacting patients via other methods. What a BS of a reply!!!! I finally was able to reach Dr. Holbert and explained the situation. He said he 100% agrees with me and will talk to Endy. Please note this too is unacceptable as he was quick to get off the phone with me. He too had no explanation because he didn't have any customer skills either. Patients really on their glasses, so Dr. Holbert should hire qualified personnel who know how to serve and communicate with customers. Don't waste your time with this office! read more

I had a really good experience here as a starting point to get my LASIK done. The follow up appointments were good too. It has been a year since my LASIK. Doctor is patient and answered any questions I may have. read more

I have been a patient with Holbert & Associates Optometrists for over 10 years, and the service has always been excellent from start to finish! Dr. Trinh and her team are outstanding. The eye exam was incredibly thorough, and Dr. Trinh took the time to answer all of my questions to make sure my prescription is perfect. Will definitely keep coming back! read more

Dr Trinh takes time to explain what she is doing and why. The staff is helpful with insurance and prices are reasonable for glasses. They also give you a copy of your prescription so you can look elsewhere for different styles if you wish. Very short wait time. Definitely recommend! read more

I get my annual eye exam with Dr. Cristina Trinh and she's friendly, fast, and efficient. The staff at the Sunnyvale location are friendly as well. The only downside is once you get your prescription glasses or sunglasses, they cannot be returned or exchanged, unlike major chains like LenCrafters which offers a 30-day return policy. I bought a pair of prescription glasses a couple years ago and the lens came back thicker than expected, but I couldn't return or exchange them. read more

Excellent service doctor is very nice, no waiting the front desk is very helpful and great customer service. Will continue to come here.

The optometrist here is thorough, explains everything, and is knowledgeable with questions. The front desk staff is pretty dismissive, inconsistent with info provided, and sometimes just rude. Made back to back eye appointments for my wife and I on a Saturday. They called twice to confirm in advance, and both times emphasized the $25 cancellation fee and 10min grace period on Saturdays. So we def didn't want to be late. Walked right in at appointment time and given an iPad to fill out info. Did not start my appointment until 25min after scheduled time. While I was waiting, I heard a client call in to say they were gonna be late and the front desk staff shut them down- 10min grace period, $25 charge thanks and bye. When I inquired about our appointment since it was 20min late, they told me just to sit down and wait. Cool. After our eye exams, my wife and I (who each have the same insurance) were given inconsistent information on what our benefits were. We were told to let them know after we looked around so they could check us out. Waited around 10min after telling someone we were ready before another woman came out and was like "Oh, you're all set. You can go." There are a lot of optometrists out there. Nothing special about this one. Frame selection is weak. Prices are average/to above average. read more

Highly recommended. I have more than 2 decade going to Holbert Optical. The staff are very friendly.Dr. Trihn was very helpful, approachable, & very professional. read more

A colleague suggested visiting Dr. Christina Trinh for an eye exam back in 2009. Dr. Trinh's exam was thorough and her explanations were detailed and clear, and I've been returning to see Dr. Trinh ever since. She is friendly and efficient, and everytime I walk in, I feel welcomed and know that I am in trusted hands and that I will get genuine and complete feedback and advise. Thank you !! read more

I always have a fantastic experience at Holbert & Associates, Sunnyvale, CA. DR. Cristina Trinh was professional and very friendly eye doctor. She explains my prescription and answers all my questions. I also want to mention Endy who was very kind and patience. She always helps me in assisting with my frames, lens options and made sure my new glasses fit perfectly. read more

Cristina Trinh has been my Optometrist for more than 20 years. I can't imagine going to anyone else. She is friendly, professional and up to date on the latest practices. The office staff is terrific and the selection of frames always current and plentiful. read more

Been a customer since I was a child, they have always provided great service. I have been with Dr. Trinh most of my life and is always caring. read more

Holbert & Associates has provided for my optometry needs for over 35 years and I have always been very happy with the care I've received. Dr. Trinh and Dr. Holbert have given me excellent and thorough care. The office has advanced equipment to assist with exams. My prescriptions have always been accurate and the additional options such as transition lens and progressives have been very helpful. There is a good selection of frames available. I highly recommend Holbert & Associates Optometrists! read more

I have been with Dr. Trinh in Sunnyvale (and before her Dr. Holbert for roughly 3 decades. I have had annual exams for glasses & contacts along with treatment & referrals for other eye issues. I have always been treated with expert care as well as being educated on the care of my eyes. When I moved away for a few years I still came back for my exams. I have complete trust in Dr. Trinh. read more

I've been going to Dr Holbert & Associates to see Dr. Cristina Trinh for about 12 years now. The staff is always friendly and helpful, both with check-in, insurance, and eye glasses. I prescription glasses for Sunglasses, driving, reading, and compute. They have taken good care of me. read more

I have been a patient of Dr Trinh for close to 30 years. She has always been very straight with me about what is going on with my eyes as I get older and my prescription. Her knowledge of optometry is first rate, always answering any question as detailed as I, as an engineer, want it to be. She always greets me with a smile and is very thorough and patient during the exam. In addition, front desk always greets me without delay are very helpful when choosing new frames or dealing with my insurance. The entire staff has always been straight with me for three decades. And I'm always taken good care of. read more

My family has been coming here for years: great staff, and very knowledgeable Dr. thank you!