I had such a great experience with this company. I called first thing in the morning at 8:00 AM and spoke with Lacey, who was incredibly helpful and responsive. By 8:55 AM, Dallas, the technician, was calling to let me know he was on his way to my home. The quick response time and excellent communication were impressive. Dallas was extremely knowledgeable, patient, and took the time to thoroughly explain what was going on and answer all of my questions. He was professional, kind, and genuinely pleasant to work with. I wish every company had a service technician like Dallas. His expertise, communication, and customer service really stood out. It's refreshing to have someone who not only knows his work but also takes pride in helping customers understand the issue and their options. Dallas is a true asset to this company, and I highly recommend their services! read more

Technician Eddie Nunez came to check due to AC not blowing cold air. He did diagnose and fixed the problem well. He explained to me the problem and after hours working on it the AC is working and blowing cold air now. I'm very satisfied of his professional and outstanding knowledge in his work. Thank you Eddie. read more

Dallas did an amazing job! diagnosed issue within minutes and had it fixed in under an hour!

Jorge did a great job fixing our AC unit. He was fast, efficient, and explained every step of the process.

Our A/C stopped cooling at 10am and Holder's was at our door just a few hours later. Fixed within a few minutes. Luck it wasn't a complicated repair but the technician was skilled and friendly. Great service! Very knowledgeable. Highly recommend. read more

Highly recommend Eddie Nunez and this business, as they will not make you wait long for an appointment, communicate efficiently, and are professional. Eddie made a thorough inspection of my AC/Heater unit, as the buyers of my home want a report on how it's running before closing. Eddie did not rush, he took apart the condenser outside to ensure everything's working well and told me his honest opinions. Since I hose down the condenser, he did not recommend it needed to be cleaned. Thank you for coming out. read more

Holders Air Conditioning & Heating - Eddie Nunez / Holders - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

I typically never do reviews for any company as everyone experiences different situation's. However, this company was available when I really needed a service done ASAP , Lacey from office was so professional and made me feel comfortable and made the process easy and fast she has exceptional customer service .Next Dallas my technician was super professional on time and easy to speak to and he fix my problem in no time I am very satisfy with this company from beginning to end . Thank you read more

Great customer servcie. They keep you posted from the time you make an appointment to the time they are arriving. The technician, Dallas, called wheren he was 15 minutes out. He performed his work with professionalism. He even showd me how to save my electric bill and to help my unit. I have been with Holders for 2 years now and NEVER EVER had a problem. read more

Angel who works for Holders is a great technician. He is friendly, hard working and very knowledgeable. I highly recommend asking for him. I would only use Holders! Deanna Clarke read more

Dallas did a great job with the maintenance visit today! Was courteous and knowledgeable!

I called Holders for an A/C repair. Eddie Nunez came out to trouble shoot, and fix the issue. He is top notch, and very personable. The price I paid for his repair service was very reasonable. I am more than satisfied with Holders and Eddie read more

Holders is awesome! Augie, the tech is very knowledgeable, friendly & helpful. He explains what he's gonna do. He shows me videos and pictures of before and after what's been done. I highly recommend Holders. read more

Very reliable, friendly, & they explained exactly what was going on, even showing pictures so I could see for myself. Same day service on a hot day & My ac unit was up & running in no time! The price was right & I signed up for yearly maintenance. Highly recommend..... read more

Holder was able to schedule our service the same day we called. Even moved up our appointment two hours. Dallas understood our concerns and addressed them precisely. We needed some parts to prevent future issues and Dallas amply explained what the parts did and why they were recommended. A nice young man. We will ask for him in the future. read more

Excellent service. The technician, Jorge, came on time, was thorough, and explained everything perfectly. I am so happy I use Holder!

We had a new AC installed a couple of years ago with Holders and signed up for their bi-annual service. Alberto has come the last 3 visits and does a thorough job making sure our unit is running at its best both for winter and spring. He always replaces our filters too! The service is top notch and I'm so glad we signed up!! I feel it's taking the best care of our AC/Heating investment. Alberto always send me a detailed report including pictures. It's a great service, with a great technician, and a great company! Thank you Holders!! read more

The maintenance service was excellent, Mr. Alberto was very kind and informative. Two thumbs up! Highly recommend this company for the AC and Heater services! read more

Had an amazing service visit w Agustin Herrera from Holder .. he went above and beyond to service and make repairs on our AC units .. stayed after hours to complete the job and gave us a very good summary of the condition of our 20 yr old units .. all good and we appreciated the careful attention to our home . Excellent Work! read more

I have had nothing but great customer service from professionalism. Marissa Serna is a very knowledgeable and explains everything to great detail. I will keep using Holder's for all my heating and cooling needs. read more

After reading the other reviews, I am puzzled! We had a delightful experience with the Holder's "Team" at the HomeShow. We threw bean bags, had a fun time conversing with the "Team" and left very happy. As a result, we called them out to reassess our situation - since our former HVAC company (which shall remain nameless) refuses to answer any of my calls - along with the company they represent "Trane" - which is so very sad...especially after having a lengthy good relationship with them always relying on them for our HVAC needs. Guess that's over...? "Trane's" motto is "You can't stop a TRANE" - well, I guess they have!!! Leo and Brandt came out and really inspected the situation and thoroughly examined the attic - going up in to all three crawl spaces. They told us all that needed to be done - and why we were constantly getting "black" dust in the house all over the place. It's been an ongoing big problem for a long time. Both Leo and Brandt were very kind, courteous, and genuine. We are looking forward to doing business with them - as soon as we get their bid! Then, I will update this review, and maybe give them five stars...but, I just do not "put the cart before the horse..." so to speak...And, at least Holder's was willing to "sweat it out" for us... read more

He was able to come out on short notice was very informative and took care of the problem quickly . Thank you so much!

HOLDERS AIR CONDITIONING AND HEATING Maintenance and Repair Service Invoice # 126050196 As of writing this review I am 74 years old. When I purchased my house new in 2022, it came with a Lennox AC unit model no. ML14XC1-036 and gas furnace model no. EL195UH060NE36B that had been installed by Holders. They have both worked flawlessly for four years. During that time the equipment had not had any inspections or preventative maintenance. However, I have changed the return air filters every six months without exception. However, I was concerned about cleanliness of the outdoor AC coil and gas furnace condition and filters. Owing to the fact that Holders had installed the units, I was inclined to request maintenance service from them first on 6/8/2026. They gave me an appointment the same day between 4 PM and 8 PM. Later, one of their service engineers, Dallas Bonham, phoned me at 1:32 PM and told me he could come to see us in around 15 minutes. I consented. Dallas arrived at our residence at 1:48:50 PM. He first accessed the attic and inspected the furnace. He said the furnaces filters did not need replacements. He then went outside to inspect the AC unit. After some testing, Dallas said the capacitor was weak and he recommended replacement as continued use could result in failure of the AC unit. He also recommended that an electrical surge protector be installed at the service disconnect box. He said that electrical outages and sudden restorations of power could further stress the AC unit resulting in premature failure. These recommendations were reasonable to me but I was shocked at the verbally-quoted cost estimates totaling $934.62. Dallas said he would waive the $125 trip charge. I agreed to the performance of the repairs. He completed his work and my wife paid him via his phone despite not having a written estimate or invoice. Dallas did send us an invoice attached to an email with a timestamp at 12:45 PM. Also, we were not aware that he charged our credit card two times ($934.62 and $125.00). He left my house at 2:50:44 PM. Still suffering from "sticker shock", the following day I researched the parts and labor required for the repairs. The Lennox capacitor part no. 100335-12 is available on Amazon for $20.55 before tax. The Intermatic surge protector part no. AG3000 is available on Amazon for $73.47 before tax. I googled the labor rate for a labor rate for an HVAC technician in Bakersfield. Google replied $110 to $150 per hour. Though Dallas was onsite for 1 hour 1 minute and 54 seconds, I am allowing one hour for the installation of each part (two ho urs). So I estimate parts and labor to be $101.78 (including 8.25% sales tax) and $300.00, respectively. Total $401.78. I was invoiced $375.04 for the capacitor installed and $559.58 for the surge protector installed. And I was stilled charged the $125 trip fee. So all told I paid $1,059.62 for what I reasonably estimated at $401.78. I telephoned and spoke to Kayla at Holders on Tuesday 6/9/26 at 1:30 PM. I explained all the above concerns. I also said the AC unit was still under the 5-year manufacturer's warranty. She explained that parts price discrepancy was due to the fact that they don't get their parts from Amazon and because of the procurement and having the parts available when needed warranted the 5 to 11 times markup. Kayla said she needed to verify the warranty status of the capacitor and would phone me with the status. At 4:21 PM Kayla called and stated that the capacitor should be covered under warranty and they would refund and adjustment. On the other hand, she said the $125 trip charge was still applicable because when I requested service online I requested preventative maintenance, not repair service. Also, regarding the adjustment, Kayla said she would need to discuss it with the service manager on Wednesday. As of 2:00 PM Friday I have not heard back from her. As I wrote in another review was very satisfied with the prompt and excellent service. I just feel stupid and victimized by the expense! read more

Excellent service, very thorough explanation of what's needs attention. Agustin went above and beyond. I would recommend Holders to all my family, friends, colleagues, neighbors keep up the good work. read more

On a Monday, our unit started leaking into our living room and I was panicking. I called Holder's and they didn't have any availability until the weekend so I had someone else come out but kept my appointment with Holder's just in case. I'm glad I did. The other company told me the whole system needed to be replaced. Roy from Holder's came out this morning and looked at it and said that was wrong. He was able to fix the problem by flushing it and doing a little "surgery" as he called it. He was great, very friendly, and thorough and I am really grateful that I don't have to fork out 20 grand for a new system. read more

We have been using them to do a checkup ever year on our AC. We recently replaced our HVaC system and went with them. They did what they said they would, they cleaned up, and even gave us a referral for some drywall damage we made. I was impressed that they showed up exactly on time. We had a permitting issue but they helped us and we sailed through. We are happy we went with them and will continue to use their services. read more

Dallas came out and did my maintenance on my air conditioner he was very professional and knowledgeable. He explained everything in detail. Best service. Thanks Holders for a great experience. read more

High level of communication and service. Friendly and explain everything they are doing along with describing the issue. Punctual. Knowledgeable. Customer service oriented. read more

3/25/2026: we had our AC serviced today. " Renee" was the technician; he was prompt to our appointment and knowledgeable in what we needed. He also informed us of the service contract and it sounded really good so we signed up for it. The value for service provided is really great. With our severe weather patterns ( summer and winter) it is worth it to have holders service our AC. Also the very nice lady that books appointments and answer phone is great read more

My Air Conditioning Service was superior today (4/24/2026). My technician was Rene Lopez. He is knowledgeable and comprehensive in his evaluation of my unit. I found him personable and professional in answering my questions. He was clear in reviewing the findings of his evaluation of my unit. Rene went above and beyond. read more

I would give Dallas 5 stars! 10 stars if I could! Very professional, quick work and all around great guy! I will always ask for him if more work is needed! I would like to mention Robin in the office who helped a lot getting scheduled! Only complaint is there virtual service on the weekend, it needs a lot of work! I will be using Holders again they are a must try company! read more

Eddie and the Holders team are consistently going above and beyond with my system. My ERV went out and they worked with the manufacturer and their 3rd party supply team to ensure that my home was taken care of. Thank you. read more

I called Holders for the first time when my heat went out the day after Thanksgiving. Their phone rep was friendly and helpful at first (even replying further via text, which I found very helpful), and their technician showed up promptly. However, after diagnosing the problem, he quoted me verbally with three different options up to and including full replacement of my heating and cooling system. When I requested a quote for those in writing, he nodded agreeably, said he would send that right over, and then left, and I never got an estimate from them at all, even after requesting it separately from the same phone rep who had helped me earlier. All this might just be disappointing, except that the technician had also tried to get an extensive (and expensive) down payment from me via his phone at my doorstep without giving me anything in writing first. Since I never got my written estimate **as is my right and their obligation by law**, and the technician fled immediately after I requested one, I assumed this company was just in business to scam people out of money. I texted the phone rep back (on our existing thread, which I thought she would see) to inquire about this abrupt abandonment, and my only reply was a polite request to leave a review for them online. Whatever the reason for their failures in communication (technological, personal, or something else), their closing out my service call after I made a rightful request for the quotes in writing before I handed over any more money, made me feel like a "mark" rather than a customer. Kayla called me back to apologize directly once she saw my public review, which I appreciated, but it doesn't change the fact that the Holders technician tried to con me out of at least $1000 without giving me anything written to go on, and that is simply not okay. Always require a written estimate before paying anything more than the dispatch fee, and remember: if someone tries to push you into a "now or never" deal, it's *always* "never". We were cold and not hot; we gave Holders a shot; DISAPPOINTED! Thankfully, we got a second opinion. read more

Professional, courteous, thorough, polite and cost effective. Our new install last year was complex, so we are extra grateful. Followup service check was also professionally handled. read more

They installed an air conditioner unit in 1 day. They came back the next day and cleaned the air ducts. The men did a great job. They arrived early and left everything very clean. We appreciated the discount for veterans. Their price was fair for the quality of the unit they installed. I would highly recommend them to anyone needing a new unit. Their service men are friendly, knowledgeable, and on time. They have been in business for many years and it shows in the high level of customer service they provide. read more

We had our unit serviced by Rene Lopez today. Rene was very friendly and knowledgeable. Hope to see him on our next scheduled visit from Holders. read more

Dallas Bonham was professional and thorough with his explanation. He answered my questions and provided me with what I felt was the best options. Highly recommend. read more

Marissa did a very thorough and professional job of maintenance on our elderly A/C unit. She explained (including photos) of what she found and recommended steps (without any hard sell) that would keep our A/C running smoothly. She even worked well past 5:00 p.m. to install some new parts and clean the coils. Thank you Marissa for your excellent work! read more

The tech Renée Lopez was 100% courteous and professional and customer service driven highly recommend

We had a complicated situation that took 3 technicians to solve. Milton is a great technician and we will always ask for him from now on. The company office worked with us and made things right as far as cost since it took 2 visits to solve the issue. read more

Jorge came out today and installed new Parts on are Heater unit and the unit up and going great now.He was very professional kind and on point thank you Jorge and Holders we appreciate you 01-08-2026 read more