Tl;dr: DIY options + guided repair options + full service options makes this a unique and honestly…read morepretty awesome garage for anything you may need, motorcycle-related. No one wants to admit it, but sometimes you need help working on your bike... My bike was dumping fuel after sitting around in storage for a few years, so I called StreetScenes and talked to Kevin. He was very transparent about my options, which I appreciated. There's an automatic system which breaks out exactly how many hours it takes to do whatever it is you need... and this is the framework for you doing it yourself, or serves as the quote source for the full service repair. The final price of the job came out exactly as quoted, so the system seems to work very well. Special mention for DIY being an option. That's super cool. You can just use the garage and tools to fix your own bike, if you don't have the space / tools. I ended up going with full service, and I'm really happy with the results. My baby is running great now! I would definitely recommend Kevin and StreetScenes for anything you need help with on your bike.

Worst repair job ever. I would allow this repair shop to My Triumph didn't run $120 later it still…read moredidn't run when I picked it up. I took it to Bates technical college where they did a diagnostic where they found the started relay non-functional and the gear that spins the engine was stuck. The instructor explained to me that a reasonable good mechanic should have been able to diagnose problems, relay and gear and made repairs for $1000.

Just had my Vespa serviced at South Sound and again had great service. Jason got my Primavera…read morerunning perfect and Mark is always enjoyable to talk to. These guys know Vespas and are not a motorcycle dealer ALSO carrying scooters. I live up in Newcastle but travel to Tacoma because of the confidence I have in this shop and the people!

Best company I've ever dealt with. I have had seven Vespas starting in 1960 until 2024 when I…read morepurchased a Piaggio MP3 from Mark and Jason. Love these guys.

Great shop if you are a Harley Davidson person!! Ernie the owner is a great guy and really knows…read morehis stuff! He's been there for over 40 Years!! Support the little guy and get away from those dealerships!! Great selection of both old and new with a lot of used parts as well!! Take the time to stop by and check him out. Old School is cool!'

Ernie is our go to man when it comes to anything Harley Davidson, specially custom. I do not know…read morehow many times we have called for advice or popped in searching for parts. He and his employee (sorry I do not remember his name) has always helped and has always gone above and beyond. Without Tacoma V-Twin, it is possible our Harley would have been sitting in our garage another season. Thanks guys! You are both much appreciated!

What a great customer service experience!! Keith in service was very friendly and eager to be of…read moreservice!! Refreshing actually Thanks guys !

Friendly staff. Answered all the questions I had and were happy to give me details about all the…read morebikes I looked at even though they knew I wasn't intent on buying at that time.

I would have given this place a 5 star review. The only reason why I'm even giving them a 4 is…read morebecause of George. He went above and beyond to make sure that I was going to be safe driving my car since my windshield wipers weren't working. As he was testing the wiper fuse, this very young looking employee totally ruined my day by telling George and I quote "I've never seen someone test fuses and we usually don't do that, for future reference". Then he casually walks away. George did test my fuse and sure enough it was blown. I would have purchased fuses from the store but I didn't want to see that very rude worker. The only reason why I would go back is because of the service I received. Outstanding customer service George!

Love this place. You can get in and out in no time. Better yet, unlike AutoZone they have the…read morecorrect part listings for a 2013 RAV 4.

It was pretty crowded so it took a while to get help but once they got to me they answered all my…read morequestions for me and helped me find a few things i didn't even know I wanted, great store with a lot of gear and accessories for all kinds of riders!

I am no longer getting motorcycle gear from this cycle gear or the one in Auburn. I will shop…read moreelsewhere. I would suggest you do the same. I do not like rating businesses badly. But most experiences I have had with Cycle Gear have been weird/awkward or just outright bad. I want to make it clear that I actually kind of like most of the employees at this location and the one in Auburn as people. But the fact is that they do not stand behind their product and are not knowledgeable enough to help you when you have an issue with one of their products. When I bought the motorcycle pictured in my Yelp profile picture I was a new, ignorant rider. Thankfully I haven't crashed it yet. My first experience with this Cycle Gear went as follows: I had just bought my bike and got signed up for the Permit level testing. I came in already decided on the helmet I wanted, the Bell Broozer. It looks nice and has the basic DOT cert and is ECE certified, and was cheaper than a lot of others. I was intending to upgrade after I finished my parking lot testing, which I did. When I brought the helmet up to the counter to pay for it, happy, a stupid grin on my face because I was so excited to ace my test, a female worker asked me what seemed like an innocuous question. She said "Oh are you planning to be a daily rider"? I replied yes, my bike is going to be my main form of transport. She then told me straight up that I don't want the helmet because it is going to be loud, and that I'd essentially be stupid if I got this helmet for daily riding. She, without even asking if I'd want a rec, put a like 600 dollar helmet on the counter and said this is what I actually want. I replied that this is only going to be for my testing, and that I'd upgrade in the future, and that I am a grown man, I don't need other people to offer me unsolicited pointers to me on the gear or bike or whatever I decide to buy for myself. She then acted like I was the rude one. I paid for the helmet and walked out. Weirded me out. It was just unprofessional. After I passed my permit level testing I came in to buy some gear. Jackets, boots, riding pants, etc. I already knew what exactly I wanted. One of the male workers literally tailed me the whole time, asking me every five minutes if I'm good and if I need any rec on what to get. I said no every time, that I already knew what I wanted. I ended up spending about 500 bones on gear that day. Here is the huge kicker. For Christmas my girlfriend's mom got me a cycle gear gift card to try to support me on a bike. So cool! I knew I wanted some bar end mirrors so I came in. I was really ignorant about mirror installation and quality so I asked the worker to rec the best pair of bar end mirrors they have. He sold me some Speedmetal bar end mirrors. I paid about 30 or 40 dollars after the gift card was used up. Now on this bike there is a weight on the inside of the handlebars that you need to get out. I came in a few times to ask for pointers or the best way to get the weights out. These times are the only times I had a nice, chill experience in the store. The guys came out a few times, gave me some pointers. My girlfriend and I ended up getting the weights out cleanly thanks to their pointers. These days where they helped me is the only reason this review is a 2 star as opposed to a 1 star. Also when they helped me pick out a quadlock. I pop the mirrors in (no instructions btw), eventually got them torqued up well, and everything. When I'm on the highway I notice that no matter how I install the mirrors, they always fold in and vibrate at highway speeds. I looked up the mirrors on their website to see if anyone else is having issues with this. Here is an example: "These mirrors look great... however, these mirrors require frequent readjustment following... high speed, which requires me to take my eyes off of the road way too often." I'd post more but I don't want to hit the character limit. I went to go return them at the Auburn location since I was in the area already. The manager tries to install them and it seems he gets them on good. He ensures me that I don't need to refund the product. I trust his work and take my bike on the highway home. I should have trusted myself instead. The mirror pops off as I exit the highway, hits the ground and breaks. Oh my God. Now I have to search for it, run into the street and scoop it up. I call the Tac location and say that one of the employees at the Auburn CG installed these mirrors and they popped off on the highway and I need to exchange them. Says bring them in but and I quote "no promises". No promises to exchange out the product on my bike I must have to be legal that an employee installed? Insane. The replacement was incorrectly machined for the ball bearing. Had to get another replacement. Still had the same issues. Today I go over a bump at 5-10mph and the stem breaks. I'm just done. I will attach pictures w more detail. Hitting char limit.

After calling about 12 different shops on a Friday afternoon, I finally reached Moto Shop around…read more1:00 PM in a last-ditch effort to get a new tire mounted before heading out on the WA BDR. They were the only ones willing to fit me in on such short notice--and not only that, the owner personally handled the work so the rest of the team could stay focused on their repairs. The shop itself is clean and well-organized, with fair pricing and top-notch customer service. I even grabbed a t-shirt and some visor spray while I was there. All in all, I left a very happy customer!

I visited Drew's shop again after 2 years. The first time, I had purchased an FZ6 fairing from him…read more He was very friendly and helpful back then. On my recent visit, I was impressed by how much the shop has grown. You can tell how passionate Drew is about motorcycles, and it really shows in his shop. This time, I was looking for a stay 1 bracket for my bike. Drew went out of his way to help me. He even provided me with the part number, which most dealerships or shops typically won't share. If you have any motorcycle-related questions or needs, I highly recommend stopping by Drew's shop. He's knowledgeable, helpful, and down-to-earth, exactly the kind of person you want to work with.

Great job and friendly service at this location. I went…read morethere to get a battery and alternator tested. The place was busy but Freddy made time to come outside and help out. He run a test. Later he helped me install a new battery. Good job and Thank you again

Good help, good staff very helpful, always willing to help out, sometimes they are busy so you just…read morehave to be patience and the staff will help you, they like to go the extra mile and out of their way to help. My way to go store for my car parts needs, Fredy always on top of his game. Thanks