Never thought I'd be one of those girls with the fanny pack around her chest but there I was at…read moreLululemon on the hunt for one. My coworker suggest I get one since I really don't like holding purses. That and someone stole my phone a week ago so a fanny pack it is! I walked in to Lululemon for the first time and it was exactly what I was expecting which was a store full of exercise I found the area where all their mini bags and saw one blue mini 'everyday bag' as they're called. I wanted one in black because it's more versatile. They had the size up but that had too much space for the few items I do carry. There were two friendly associates at the registers and I wish I got their names. The male was checking out a guest while I asked the female if they had a mini black everyday bag. She went to go check for their extra inventory in the back and returned with one in black. There was a line so I took the item and went to the back. The guy helped check me out and even cut off the tag so I could use the bag. Overall it was a very short and sweet trip to Lululemon and they had the one thing I was in search for! Will for sure venture further in the store the next time I'm at the mall.

I went in to get my pants hemmed and the educator who helped me was dismissive and unhelpful. At…read morefirst, I gave her the benefit of the doubt, but after seeing how warmly and attentively she treated the other customers (both older white women), it became clear I was being treated differently. The interaction left me feeling uncomfortable and unwelcome. I later found a review from another woman who raised similar concerns about discrimination at this location, which only reinforced how I felt. When I asked for the educator's name, she told me employees couldn't give out their names, but customer service and other employees later confirmed that wasn't true. Based on my experience, if you're not white, I would think twice before coming here or at the very least, avoid the blonde gal who "helps" with hemming.

Reese was wonderful and helpful. Wonderful outstanding customer service. Would come again.read more

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

They have all the Columbia jackets, pants, shirts, shoes, and more at this location. Lots of…read morevariety and at my last visit, they had a 70% off sale going on, and they had some good things on the racks. Store is clean and there's staff walking around the store, stocking up things. This location is a much smaller shop than other locations, but its packed with lots of everything. So if you find something, it's expected.

On Wednesday June 24th 2026 my son was in the store shopping for a late father's gift for his dad…read more He was with two of his friends and they were browsing the selection of jackets and coats when an older woman named Gaby W confronted them with an incredibly rude and hostile attitude asking them what they were doing in the store and what they wanted. They tried explaining they were looking for a jacket for his father but the woman apparently didn't like their answer and she kicked them out of the store. She told them they need to get out of the store or she will be calling security on them. I'm shocked this behavior is allowed and I'm appalled that this happened to my son and his friends. I will not be shopping at this store and Columbia has lost a customer for life. I will also be letting my friends and family know not to visit this location if they do shop with Columbia.

Vuori is a higher end fitness and lifestyle company that has a store at Irvine Spectrum…read more The store is airy and clean and the personnel is always polite. Refunds are easy if things don't fit and the clothes themselves are comfortable comfortable. This store usually carries a good variety of sizes, which I appreciate because I'm an extra small, my sister is a medium, my mom's a large, and my guy is a large and some things and an extra large in other others! I always walk away with what I need when I go shopping there. I enjoy my experience shopping this store and their clothing is one of my go-to's as a fitness professional.

Stopped by here to look for some clothing pieces. This was my fist visit and it was a great…read moreexperience. The sales person Jaden was extremely helpful. He went out of his way to find me the sizes and colors of pieces I was interested in and I was able to leave with a few pair of pants and a light jacket on my first trip. Great quality clothing with A-1 assistance from Jaden. Will be come back again soon to get some other clothing items I'm sure. You should too.

Big 5 Sporting Goods is my go-to spot for gear! They have a great selection of knives--plenty of…read moreoptions to choose from whether you're looking for something simple or more heavy-duty. What really impressed me though is the service. Not only are the staff helpful, but they'll actually sharpen your knife for free, which is a huge plus and something you don't see everywhere. Solid selection, great customer service, and extra perks like free sharpening--definitely worth checking out!

There's really not much that's special about the store, but Gary who works firearms is great. He…read morealways makes me smile, and he's extremely knowledgeable. Thanks Gary.

My mom and I stopped by this location to do many exchanges from our huge online order & Taryn was…read moreextremely kind, patient, & so helpful!! We really appreciated her help and we will be back:)

Store located in crown valley mall in Mission Viejo. It is very clean, well-organized store with…read morecomfy, flattering activewear. Best for leggings and workout tops, especially the Define PowerHold® Leggings, On-The-Go Leggings, and Oasis Sports Bra. I like coming here and getting a variety of leggings in different colors so that I can wear to the gym or on the weekend. Sizing can be inconsistent so i needed extra time to try out several leggings. Overall good spot for stylish, affordable workout essentials.