curbside is never curbside and they ignore the phone like it's their job. worst Petco I've ever…read morebeen to I go out of my way to go to another because they suck so bad.

I just moved here 3 months ago and was looking for a groomer for my goldendoodle. I used Nicole and…read moreI couldn't be happier with the results of my doodles grooming experience! She did a phenomenal job and attentive to Kona. I'll be putting Nicole on a regular 6 week appointment schedule to groom my doodle!

Absolutely amazing place. I needed to find a self doggy wash. The staff was so helpful. They even…read morehad an apron in the room from me to use. I was in and out in 20 minutes with my mini Schnauzer. I will definitely get a package and will be back.

It was our first visit today and we cannot be more happy; I used the self wash station (they have a…read more4 bath package that gives you a nice discount) and it was very convenient and comfortable. I'm super grateful with the staff, they were very nice with me and my dog. Definitely recommend.

I purchased my Pug Brutus from The Pet Company in March of 2003. He was born on December 24, 2002…read morefrom Porkey's Little Pee Wee (Sire # KS-ABA-0108822-001) and Dakota's Sugar Baby (Dam # KS-ABA-0108823-001). It appears that he was sold from Kay Rethman (Willow Creek Kennel) to a puppy broker called Lambriar Kennels and then to The Pet Company. Brutus passed away on December 28, 2007 at the very young age of 5. Brutus had several severe health problems (that I knew of) including: . Hip dysplasia in both hips . Eye pigmentations (that according to the specialty eye vet would have eventually blinded him) . Severe food and other allergies (over 14 items) . Severe weight issues (he was 28.8 pounds at the time of his death) . Demodectic Mange . Idiopathic Thrombocytopenic Purpura (ITP) In this case, Brutus was the victim of a puppy mill. A puppy mill is someone who breeds animals with no concern of their health. They only breed to make money. They do not care about the health of the animal. They only care how much money they can get for the animal. I spent over $7,000 on Brutus and he was only 5. I would highly recommend that you do not purchase ANY dog or cat from a pet store or any company that supports puppy mills. Find a reputable breeder that cares about the health of their animals and is only breeding to improve the breed. Please contact me if you would like additional information or have a similar situation like Brutus.

Sorry about Brutus, Joe. The Pet Company and the breeders (millers), puppy brokers, and third-rate…read moreveterinarians who work for them or their affiliates are all disgusting. I was recently in a horrible mall in Connecticut, and I went into the Pet Company. Nothing but a bunch of sad-looking older puppies lying on metal grates. The pug they had there was from Lambriar puppy brokers. He was tall and thin and his face was not flat--nothing like the breed standard. The saddest thing, though, was that he was lethargic, with runny eyes. DO NOT SUPPORT THE PET COMPANY IN ANY WAY! Erin W., do you have special needs? How ignorant and careless does one have to be to actually buy a puppy at a mall pet store, THEN go on to tout the store's virtues? 'Spaded?' I think you mean 'spayed.'

I've been here a few times for various adoption events. I love that they support the local shelters.read more

this place and the staff suck. I spent probably seven $800 on equipment only for two of the tanks…read more I bought to be broken or missing pieces and for the staff to give me attitude about their own broken equipment. Not to mention they're just miserable people in general.

Buckhead Location: Wide range of products for our furry…read morefriends. Helpful and cheerful staff. Points earned on purchases which add up to savings on a purchase.

So this is an odd one. a friend was in a jam and asked me to go pick up his pup from the groomers…read moreat this location. So I did, and when I got the dog, he didn't really smell like he had been bathed... but I didn't think much of it. Anyways, I paid the tab and came back from Buckhead... when my friend saw the dog, he called the store to demand I get a refund. But Petsmart being Petsmart, they said I had to physically go in a store as opposed to getting refunded over the phone. Really disappointing experience all the way around. If Petsmart is going to offer these grooming services, do them well--or not at all. And it's the main reason why I bathe *my* furbabies at home vs. going here.

Today was my first day visiting Pet Supermarket but it won't be my last. As soon as I walked in I…read morewas greeted by William. He asked what type of pet I have and then explained the layout of the store. (I have a Pittie btw). There are a lot of products in this store! They have all the usual suspects: kibble, wet food, treats, refrigerated, etc. What sets them apart from other pet stores is that everything is neat and tidy and in their own specific sections. Everything is easy to get to and the selection is fantastic. But what really made my visit special was William. He was warm, cheerful, informative and genuine. As I waited in line I saw William interact with EVERY customer that walked through the door and those that waited in line. He had an intimate conversation with each of us but not too long so that we weren't kept waiting in line. He signed me up for their pet program for future discounts and even gave recommendations on hiking trails for my dog and me. Most of all, it was so relaxing in the store. I didn't feel rushed and there was no music blaring or dogs barking. Although there were a couple of cute ferrets sleeping, rabbits burrowing and parakeets chirping in their cozy little homes near the register. Thank you William and Pet Supermarket for making my first visit a great visit. Have a lovely holiday weekend!

That absolute dirtiest pet supermarket I have ever been to dog hair everywhere. I had to get the…read morecashier to clean the dog hair out of the sink that people left in there after cutting their dogs here which is not allowed, but the staff did nothing about it. hair was everywhere all in my nose, my hair. It was nasty. I would never take my baby there again.

I made an appointment and I should have read the reviews. The person who would be doing the…read moregrooming said don't have high expectations. I wanted a cut and the response was if I can't he will get a bath and trim. When I got the call he said that my dog was to nosey and all he got was a bath & a trim. I wanted to speak to the groomer when I arrived to pick him up and felt like I was a bother. Was told that he needed to get use to grooming - given a form by someone else on tips to get him use to grooming. My boy is 4 months and 2nd visit ever. When I called and asked questions prior to bringing him the person over the phone said the groomer will call you along the way and let me know. I was called at the end. As much as I love the store and all the things they have for dogs. I will not be returning for grooming services only as a shopper. I'll be going back to Dale at Petco who gave my boy a bath and a deeper trim than what he was given at PetSmart. The customer service was lack luster. I feel I deserved better communication in the end not being treated with compassion. My goal is to find a groomer that I can stay with as a dog mom. Definitely not the PetSmart team.

Staff is painfully incompetent. My dog is older, and has traction problems in his hind legs. He…read morepanicked during the storms and fireworks, getting caught in the run and ripping chunks of fur off. I was out of state, and was left a voicemail at 9:38pm stating my dog "wasn't walking and may need to be picked up.", with no mention of injury made to me. Additionally, I signed the form allowing them to give him medical attention if necessary - if he wasn't walking, the next logical step is to assess his feet and/or take an x-ray to check for musculoskeletal trauma. They didn't even mention bringing him in to be seen, which heavily contradicted the level of concern in their voicemail. I was later informed by the family member who picked him up they applied a topical steroid to this raw skin, for those who aren't aware - including the staff apparently- steroids on raw skin BURNS; hence his refusal to walk and overall anxiety. As previously stated, my dog was able to be picked up the next morning, and $700 in emergency vet fees and hours of travel later, he's now settled and recovering; but as a veterinary student I am appalled at how this staff handled this situation. I wouldn't so much as buy kibble & bits from this store, let alone trust them to provide the base level of care I paid for. We will never be back, avoid this location if you can. I am of full belief the boarding staff may have a love for animals, but there's absolutely no knowledge of animal welfare or behavior.