Fourteen years and now in a house? Yes, time for an update…read more Four cats and a 70 pound dog go through a lot of food. Most of the time, we're buying it from Chewy who do a great job. Sometimes, they're spendier and so I am buying stuff from PetSmart. This one is closest to home and it's a good store. Organized, prices are clearly marked and there's almost always plenty of the specific food that my fur babies like. There's also usually a deal. The store is clean and bright. The staff here are kind and helpful. And you can bring your dog with you to shop. Not that I would - Phoebe is a handful outside the house! Join the rewards program and earn credits you can use on future purchases. [Review 182 of 2025 - 4089 in North Carolina - 23746 overall]

I spoke with Chelsea, and unfortunately the interaction was very unfriendly. I arrived just before…read more7:00 p.m. while the doors were still open and there were several customers still shopping inside. Before I could even walk past the register, I was told they were closed. I politely asked if I could quickly grab a bag of cat food while the other customers finished shopping and checked out, but Chelsea abruptly responded, "We're closed." I wasn't aware the store closed at 7:00 p.m., and since I had arrived before 7:00 while the store was still open and serving other customers, I was surprised that I wasn't allowed to purchase my single item. I would've been understanding if it was 7:00 or later, but it was not. It takes 30 seconds to grab cat food.

My husband & I purchased a "baby" peach face lovebird. His coloring is beautiful, and he is so…read moreactive & friendly. This store was clean, and the employees were friendly, helpful and caring. Such a positive environment for the animals. Very impressed with this store. Phil & Dee Dee Smith Granite Falls, NC

Very rude And unconsiderate staff no joke …read more Lost my dog in here one time a person nextdoor let me know someone from the shop picked her up and i walk in there and they continued to refuse to know anything about it until the witness came and confirmed what he saw . Like seriously? All the owner said was " next time i wont promise she will be here i woll call the pound " Yeah OKAY lady . Terrible place in general stinks like cat litter .

Love the treatment my dog gets, and he loves it as well. Winning!…read moreAmbiance - cute N cozy. There are lots of items for sale for both dogs and cats. As a proud dog mom, you already know which I purchase. Service- clean and professional. Always get a doggy report card and next visit reminder card. Plus, calls the day before to confirm the appointment. Price - comparable to salon prices in the area, but it's the service for the win. You get what you pay for. Check them out for your pet salon needs

I like taking my doodle here for his haircuts and grooming needs. It's around $60 every time. Once…read moreI took my doodle to Petsmart and I was just totally overcharged for everything and so after that I never look back and just committed to always come in here instead. My only recommendation is to book months in advance because this place books up fast!!!

First time having my dog groomed and it was a great experience! The staff was friendly and…read morelistened to the concerns about dog. Now I have a sweet smelling pet in the house!!!

I stopped in to get a pup treat for Memorial Day, but when I entered, the staff didn't even…read moreacknowledge me. I selected a special hamburger-shaped cookie, and when I approached the counter, the employee mentioned, "Oh, this is by weight and is going to be one of the most expensive." It turned out to be $10 for a single dog treat! I went ahead and paid for it, but I'm not likely to get treats from this location again. Perry is certainly worth every dollar in the world, but I could have gotten better quality and a larger quantity elsewhere for the money. He still had a great Memorial Day, which is what matters most.

We've never used a pet-sitting business before, but we were going away for several days and felt…read moreuncomfortable asking a friend to visit our house twice daily to feed both the cats and dog, let out the dog, and give medication to one of the cats. Plus, we were a little tired of paying a kennel to watch the dog AND to have someone stop by for the cats. One of my friends works occasionally for Happy Tails, so I asked her her thoughts on it (she lives too far to make frequent visits to our house). She highly recommended Happy Tails outside of working for them, so we decided to give them a shot. We were a little reluctant giving a total stranger the key to our house, not to mention putting the well-being of our furry children in their hands, but we had to do something. The owner, Shelly, took care of the arrangements and we met Jason, who would be watching our pets and house during our absence. Jason seemed very nice and we liked that he had two dogs of his own. Upon our return, we were VERY impressed that Jason had not only looked after our pets, but sat with the dog for 1/2 an hour each time so he wasn't locked up in his crate all day, gave the one cat his medication twice daily, rotated leaving lights on in the house so it didn't look totally deserted, scooped the litterbox (even though we told him it wouldn't be necessary for the length of time we'd be gone), and even took out the garbage! Jason (and Happy Tails) went above and beyond our expectations, and it was cheaper than using the kennel, we were able to see the dog right when we got home (instead of waiting for kennel hours), someone looked after our house, and we didn't have to pull double-duty with the dog one place and the cats in another. What a great service and end to our trip! For our longer out-of-town trips when we feel guilty asking friends to make so many visits, we'll definitely use Happy Tails again.

Can't speak highly enough of this company and its owners. I won't go into full detail but will say…read morethis is the absolute best service and Shelly is truly an angel. Her love for all fur babies is unmeasurable and it shows. She's nanny Shelly and our fur kids love her. If you need pet sitting or boarding this is definitely the place to call and chose. :) I give them a high five star rating.

I am a new client to Wagz n' Whiskerz. This was the first week that they have come each day at…read morelunchtime to walk my Cavalier King Charles Spaniel (Nelson). They have shown up on schedule and spent the agreed upon 30 minutes of time. After each visit I get a pet report with pictures, which is very reassuring that my pup is having a good visit. They change Nelson's water bowl on each visit and even brought my garbage cans from the street to the garage! After the first week I received a lovely thank you note and a treat for Nelson. What a nice touch! I want to add that their web site is awesome. Great functionality to make appointments and pay via debit or credit card. Many thanks to Pat and team for the great service you are providing, which allows to me focus at work, knowing that Nelson is in good hands.

We have 3 dogs and have used W&W during many of our trips. We started off with a home visit with…read morePat and felt that she really cared about all of our pets and they all loved her, as well. Our dogs definitely require special care--one has food aggression, one needs medication regularly, one has had a leg injury during their care--but they have always done a great job. We have cameras and always watch their visits, not to monitor them but just because we are excited to see our pups while we're away, and we've always been very pleased with their care. We are VERY particular about who we leave our pets with and they have never disappointed! Definitely recommend!

Terrible costumer service I have been going there for years 3 dogs. Today I washed my dog the…read moredryer was blowing low volume air. Couldn't find anyone at the front. I checked the other dryer and it worked stronger. I switched dryers, I was almost finished this older man was yelling in my ear saying I was not allowed to use another tub to dry the dog. I should have asked them for permission. I explained the situation he basically called me a liar that the dryer was working. Which was with very low air as I told him. I will not be going back to them. I hope upper management takes care of him and the attitude. They will be loosing business. I would give 0 stars

I have been going there for a few years. Lately staff are not as friendly. Today I went in and…read morethis very rude older man was very rude. He said no grooming I could not brush my dog. He said it always was like that. Proceeded to stare at me and told me I was welcome to leave. I have a German shepherd she was a good customer. Pity the girls that were there always gave my dog attention! I will never go there again.

As a semi new dog Mom I had never heard of this chain before. I lucked up on this specific location…read morewhen I was on this side of town to get a massage. I spoil my pup so I HAD to check it out!!! The store was so much bigger inside than I anticipated. There's a few aisles that go really far back and the shelves are super high. The young lady working inside was really nice and answered a few questions for me that really helped. She mentioned their other location offers an area that you can bring your dog in and wash him on your own and I thought that was really cool. Great customer service!! They had so much good stuff inside for fur babies. Of course I bought my good boy a healthy bone that he devoured. I 100% will be returning and can't wait to check out their other locations and services!!

Love this little shop!! They have cat and dog food, toys, treats, anything you would need for your…read morepet! They obviously allow dogs and the employee even had her dog behind the counter! The employee was SO helpful! They apparently have a policy where if you buy treats that your dog doesn't like, you can bring them back, switch them out for free and they would donate the ones you don't want. It's so clean and pretty inside! I will definitely be back.