1. Hollywood Small Engine

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    Saint Joseph, MI

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    Hollywood Small Engine

    3.0 (8 reviews)

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    6 months ago

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    4 years ago

    They do fantastic work, thorough, cleanliness at a good price! Highly recommend this group!

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    Platinum Powersports

    Platinum Powersports

    1.0
    (1 review)

    Made a time with paw paw lake sports to fix my bike, with an estimate, ordered the parts, left the…read morebike with them for three weeks. They never called or anything. I finally went to pick my bike up figuring it was way over the time they said it was going to be done, and the service manager said (rudely) We are not going to work on your motorcycle. (750 Yamaha) Even though this is a Yamaha shop and that they made a commitment to do so. "Sorry about all the parts you ordered, but we are not working on it, we don't know how to. Basically take your bike and leave. I was absolutely floored. I couldn't believe it. So what if it took some extra time to fix an older bike like mine. They made a commitment, and a commitment should be honored. This was my first bike, where do you think I would have bought my second bike if they would have treated me right. As it was, yeah they might have save $100 bucks not fixing my bike at their original estimate, but they probably lost thousands on my repeat business and the purchase of my second bike, which I will be doing hopefully this summer. The owner is a real nice guy, but I can't believe he didn't see this decision was not good business. I will never go back there. P.S. A kid in his garage fixed all the things on the bike that paw paw lake sports wouldn't or didn't know how to fix. How good are their mechanics if a kid can figure it out and they couldn't. Go figure. Just my opinion.

    Motoworks Chicago

    Motoworks Chicago

    3.8
    (206 reviews)

    I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

    I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

    Hollywood Small Engine - motorcycledealers - Updated July 2026

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