Two weeks ago after the really bad rain storm I discovered a leak in my bathroom. it turned out to be a leak in the walls from the roof that traveled from the roof to our master bath and down to the family room. Home Perfect is attentive to the customer. is very good at explaining what's going on and the process that will be used to demo, repair and restore. The field associates have been amazing. Dan and Casey have done an exceptional job of calling before they arrive. They keep in contact with each other so they are always on the same page of what needs to be done. We've made it through the first part of the demo. Brad the estimator for the company took the time to talk with my insurance company that was at times disagreeing on what needed to be done and what they would cover. He worked endlessly with my insurance company to come to an agreement. Every person I have encountered at Home Perfect has been excellent, Brad, Dan & Kasey as well as the associates in the office have been helpful and don't stop until I understand and am comfortable with the process. Great company. UPDATE: Since I can't write two reviews for the same business, I thought I would just add to this. Home Perfect just finished up the reconstruction of our job. I thought the mitigation team was amazing and now working with the reconstruction team I've realized the entire company goes above and beyond. Jack was our adjuster that worked with our insurance company. He was a saint for what they put him through. He kept at them when they questioned line items even when they felt it was necessary to send a second adjuster he met them on the job and walked the adjuster through the project. He was knowledgeable, professional and his patience was beyond measure. Our Project Manager was Rob. He walked us through each step of the project. He was patient with me as I tried to understand the process. If I had a question he had the answer. If I needed to reach him i immediately heard back from him. He set up the job so that there was no down town. There was someone here everyday working. He always gave me plenty of notice when workers would be arriving. When I questioned a choice I made he was calm and patient with me. He listened to my concerns and worked through them with me until I was satisfied. Felipe and Mohammed the two workers that were here almost everyday were hard workers, on time, polite, professional and communicated with me clearly. Felipe did a wonderful job with the electrical and Mohammed's painting skills were amazing. Matt the tile layer worked all day and was very precise in his work. He took pride in a job well done. He showed me different variations of how he could lay the tile and listened to what I requested. I love the shower and the tile around the tub. It's beautiful. The plumber, David was very nice and a fast worker. The counter top layers and the flooring installer also did a great job. The entire job turned out beautiful. I think what I loved most about working with Home Perfect is they feel like family while still being professional. They make the customer feel like they are the most important job they are working on. The office manager, Dorrae was always friendly and helpful. I'm actually a bit sad that the job is over. That's how much we trust and love this company. I would highly recommend Home Perfect Restoration to anyone that needs the services they offer. read more

Home Perfect Restoration - Carpet Cleaning Near Me - Temecula, California

Thank you Home Perfect Restoration for restoring my home!! We had water damage in our guest bathroom which trickled down to our downstairs ceiling. After going back and forth numerous times with my home insurance, Home Perfect Restoration immediately started the job on my home and got it looking brand new again. Robb Nimmo & Rob Mittman are amazing guys. They both answered all my inquiries very quickly and always gave a straight answer. read more

From Dorrae in the office, to the masters (Heath and George) in the field, this company is by far the best in Murrieta Valley at cleaning floors and carpets. They arrived right on time and explained what order they would complete the work. I disappeared out of the way while they expertly carried out a successful mission of making my home great again. I will be sure to call you guys for our third service in the futuThank you guys so much. I will tell all my friends about you. That like your service, is GUARANTEED. Ricky and Laura. Just had the guys out again for phase 1/2 of doing our carpets. We were only able to do half of them this time. Great work as always. See you in a few months for phase 2. read more

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Home Perfect has been our go-to for carpet cleaning for years. Then one day we found water dripping from a downstairs ceiling. Uh-oh. Home Perfect Restoration was there in about an hour, assessed the situation and took care of the problem in short order. There's nothing like the peace of mind that comes from having a knowledgeable, professional crew working in your home. They were like EMTs, taking care of what matters. I felt that secure. read more

HPR has a repeat customer here! Deaven and Cole were so professional, courteous, timely, accommodating and swift. They make a dynamic duo! They assessed my home, talked me through the process, allowed me to stay in my kitchen while they worked and even put back the pieces of furniture acceptable to return! They worked hard to reduce some damaging spots as well as remove a boatload of dog hair. My carpet looks like when I first moved in. I'm hosting Thanksgiving so I'm so happy they were able to get me taken care of. Loved the service, the crew and appreciate the maintenance bag with much needed product. read more

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So impressed with Scott and his expertise! We had an emergency at our rental just as we were leaving town and Scott sent out a very experienced technician immediately! It was a holiday and most other companies weren't even answering their phones, let alone sending their best techs out within the hour! He quickly sent us a very detailed report including multiple photos, measurements and recommendations. They are the most experienced company in the business. Don't waste your time with anyone else!! Thank you Scott!!!! read more

I would like to thank Home Perfect Restoration. They are a stand up company and I would like to apologize for the negative review i posted recently. They returned the refund that I had coming back for the work that was not performed. My review was written in haste and the work that was performed was done professionally. They are a righteous company and again I apologize for the misunderstanding. read more

I'll start off by saying I highly recommend Home Perfect! I've had the best experience so far. I came home to a kitchen flood on October 1, 2024. To say the least I was frantic! I reached out to a friend in my special-needs community and found that Home Perfect was highly recommended. I reached out to Home Perfect and received their answering service where I left all of my information. I received a call back almost immediately that night from a gentleman name Scott. Scott was very helpful in explaining what would happen from here. He was professional and very personable and thanked me for trusting in them. He said somebody would come out to my home first thing in the morning. I felt a little less frantic after speaking with him. The next morning as promised, a supervisor with the mitigation team showed up to help. Chris Cruz with the mitigation team took a look at the damage and could see that I was still struggling with what would happen from here. He did everything to make me feel like it was going to be OK. Chris is one of the most calm, empathetic, and genuine people I have ever met. He went out of his way in too many ways to list here, but all I can say is, I felt at ease and confident that he was going to do everything in his power to make this situation as easy as possible on me. There is no doubt that Chris has a passion for helping people and is determined to make a difference in the world. It's refreshing to see somebody love their job so much and to provide such exemplary service.. He's one of those guys who make a company look fantastic!! All of this to say that my mitigation process has been the best it could be in this situation! Thank you Home Perfect! Highly recommend! read more

This review is for the mitigation portion of their team and for Robb Nimmo that helps with the rebuild estimates and works with the insurance. Both of these teams are absolutely amazing and would go back to mitigation team or work with Robb again in a heartbeat. The level of care and support they give in a stressful situation after a water pipe bursts is unparalleled. We are so appreciative of them! Unfortunately for the rebuild I think it depends on who you get and we are still in the process of deciding if we go with this company or if we look at new contractors. read more

I highly recommend this company. They handled the entire job from start to finish. My pool house had water seepage through a retaining wall destroying the drywall and causing mold. HP demoed the drywall down to the studs ( actually removed existing studs so they could seal the concrete behind them) and performed mold remediation. The area was thoroughly cleaned and all debris was removed. The walls and floor were sealed, new studs were installed along with new insulation and dry wall. Everything was painted. New tile flooring and door thresholds were installed. The area was cleaned on a daily basis. Mike the project manager and his staff were professional courteous and very skilled. The project was completed in a timely manner. I would definitely use this company again. Marianne read more

When was the last time you gave your house a solid cleanse? I wish I would have done it sooner! After Home Perfect Restoration came in, I removed dirt that was hiding from my first marriage! I never gave any thought to knowing a good carpet cleaning service until I needed one! A friend recommended Home Perfect Restoration and I knew from the second I met with their team that I was in good hands. Scott was available for me every step of the way and my house looked better when they left than it did when I remodeled it! My house was so pristine that I would have felt comfortable eating off of the floor!! The dictionary doesn't have enough wonderful words to describe my experience and I would HIGHLY recommend Home Perfect Restoration to anyone in need of a good deep clean. read more

I have been on the fence about writing this. I have never felt more betrayed by a company. This was last year, our home was partially flooded due to the heavy rains and a clogged landscape drain. Home Perfect was working on another job for us that was actually going well! They were really great in the beginning but I had never had to experience anything like this before. There are so many more details, photos and incidents that I finally gave up on Home Perfect. The reason I am writing 1 year and a half later is because we are STILL dealing with several issues due to their short comings and cut corners that are now costing us even more. When I presented an issue recently, I received several excuses as to why it was our fault. Unfinished wood base boards they place in the bathroom have rotted. The water will splash out of the shower but if the base board was sealed and painted we wouldn't have this issue (or if they had done tile base boards like we had before we wouldn't have had a problem). Once this happened I think they saw dollar signs and all things after that went to crap. Mid-job Ryan left to start his own company, (oh and apparently he's supposedly back to working) passing all the jobs to Robb... who in my opinion is the most chauvinistic and apparently "over worked" man you will ever meet. Robb informed us that Ryan did not measure anything correctly and had the wrong rooms and areas documented that were affected by the water etc. Ryan's job title is the "estimator" so it's kinda important to know what you're doing? And do it correctly. We have never experienced anything like this before... and I wish this on no one. When the flood happened I called them because I trusted they knew what they were doing... turns out they caused so much more damage with not setting down the sand bags properly, and not following the right protocol... because of that more water kept coming! The only person to help fix the problem was an amazing plumber. Once the water was gone (which was within a couple hours) and the areas assessed, they got trigger happy and marked walls that didn't need to be cut bc they weren't even TOUCHED by the water. But because they used a "moisture meter" that according to Rob "can not be wrong"... that was it... based on the markings you would think I had to redo the whole house... After a lot of back and forth with the Owner Scott, who by the way was very nice most of the time but a bit of an exaggerator with his "assessment" and he's one who definitely likes to have the last word when you have a problem... aka doesn't think he is ever wrong... We had to have them finish the first job quickly and leave as soon as possibly and then We hired another company to finish. In the end I really wanted to just move on and let things go, however now that we are dealing with issues they caused and causing us to have to do things over again, I had to write this. I didn't want to give them 1 star because they are worth more then that, but my experience with them was definitely not 5 star worthy. And I'm happy for those that have had a great experience. read more

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Mason and Todd were fantastic in getting our tile cleaned. Very professional, honest and friendly guys. Would not hesitate to refer them to family and friends. Thanks again! read more

This company was recommended to me by 3rd Generation Air Conditioning. We use their same plumber too! :) They came, they shampooed and left us with a smile! They took out some pathway stains that I could not remove with my home carpet cleaner. I had assumed it could not be done but they did it YAY! read more

Absolutely amazing service! I hire this company to clean our client house, but he was very satisfied -) read more

When I called for help with the overflow of my toilet, they were quick to respond. Robb Mittman and his whole crew are extremely professional. They communicate well. He took the time to explain to me my quote. My family are very happy with the outcome of the project that was done in our home. Thank you very much. read more

second time I've used them for pet stains. Each time they've cleaned my old and now new carpets they do an amazing job. The people who show up are kind, respectful and efficient. They gave an estimate before coming out too! I had a miscommunication about time and they went above and beyond to fix the problem and showed up to help me out with my carpet issue. Thank you guys so much! I'm so grateful. read more

My family and I had a horrible flood happen to us and of course NOT at the best time, late into the evening and lots of water covered much of the downstairs in our 2-story home. With a referral from a friend in less than an hour "Home Perfect Restoration" was there stopping this travesty from getting worse and immediately started remediating this flood. Their valiant efforts assisted with direction that kept our home from being destroyed by extreme water damage. They upheld the best professionalism in a time of family crisis and mentored us through the entire process. My family and are so grateful to "Home Perfect Restoration" not only to the company buy the team of professionals that work for them. Our Project managers that were assigned to us did a phenomenal job with putting our home back together and restoring it back to its original beautiful condition. Their attention to detail and their team of installers were precise craftsmen who took their jobs serious and enjoyed what they did as professionals. This travesty turned into one of the best home experiences that my family and I have ever experienced, and we owe that to Home Perfect Restoration. Just know that if you ever have your house turned upside down from a catastrophic travesty and you live in the SoCal area, I would highly encourage you to have "Home Perfect Restoration" on speed dial and reach out to them with the upmost confidence. read more

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Very happy with the carpet cleaning, well worth it and reasonably priced (appreciated mil discount). Gief was outstanding - thoroughly professional and personable and an extremely hard worker with a great attitude and clearly takes pride in his work. Highly recommend! read more

For us, Home Perfect is a guy named Brady. You know from the moment he introduces himself that he is good at what he does. There's a certain confidence that one has that says you're dealing with a very capable and experienced individual. You can tell by the way he sizes up the project and lets you know about how long it will take. Then once engaged in the work, you know his work is beyond professional; you're witnessing an expert crafting a repair that's going to not only look like new, its going to be done in a way that leaves the area in a state that you would never know he was there. For, its clean, totally buttoned up and looking great. The methodology, Brady brings, is tried and true. It's impressive to see. From prepping the area, to cutting the sheet rock, securing it, taping it, applying the "mud", to painting the surface. And all with drop-cloth protection so that none of your other things were compromised. Not only that, it takes experience to know how to cut efficient and workable pieces to "fit" the job. On top of all that, Brady is genuinely the excellent person you hope you get to take care of the job. So, when you have a repair to do, and you want it done right; Call Home Perfect, and ask for Brady. And if for some reason he's not available then ask for someone he has personally trained. Thank you Brady for a job very well done. Thank you Home Perfect for having his expertise represent your company. A+ I highly recommend Brady and Home Perfect! Way to go!!! read more

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In early June, we noticed a musky odor in our kitchen. We hired a leak detection contractor & he discovered a water leak in an exterior wall, behind a set of kitchen cabinets. We filed our first claim with our home owner's insurance company of 26 years. Our adjuster guided us towards using his preferred plumber & restoration company to fix the leak & dry out the moisture. When it came time for restoring our kitchen, I called a friend, Robb Nimmo, who works for Home Perfect Restoration. Robb provided an estimate that was vastly different than the one that my insurance adjuster's preferred vendor provided, which was a real eye opener. Robb helped us to negotiate a more realistic settlement. We decided to use this as an opportunity to not only restore our kitchen, but to invest in much needed upgrades. Home Perfect did an excellent job of restoring & remodeling our kitchen. We upgraded our countertops, enlarged our island, replaced our sink & faucet, got new door & drawer fronts, and got several, custom Alder pullouts (all with soft-closing hardware). We greatly appreciated Home Perfect's commitment to making us happy. Mike Merlo, Project Manager, was accessible & communicated very well & Oscar & David are incredible craftsmen, who take pride in their work. We were also impressed with Garrett's attitude & work ethic. We definitely recommend Home Perfect for any restoration &/or remodeling job. We plan on remodeling our master bathroom in the near future & Home Perfect will be my first call. read more

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Customer name Ciara Rodriguez We had a water leak and was referred this company by our plumber. We had great communication and get time efficiency with the water mitigation. When it came time to renovate after having two cabinets removed and all of the flooring from our kitchen removed, we had been at a stand still. We've been approved with insurance since 11/30 and our project has been ignored. We've been promised a phone call or an update multiple times and assignments that were supposed to be done not done. Promises to do better and treat us great we're failed. I've never been so disappointed. Here we are 3 weeks past approval with cash in hand and not contact on what the status is. Spent two weeks tying to reach someone and has to bring up our contract just to get a phone call back. Very upset as I have a baby due soon and my house looks like a bomb went off. Never again. read more

The owner of the company Scott Peterson reached out after reading my review and was thorough in his investigation of the case. More importantly, he reached out to explain the process and committed to make sure their customers are aware of what they're signing into so that they don't feel "caught" by the aforementioned service agreement. Mr Peterson was gracious when I admitted my fault for blindly signing it (a big lesson learned here!). He was amenable when it came to paying what was owed him. My initial impression of the company was restored when he reiterated that they were about making good and fair business. It was a very positive experience. read more

I am so pleased with the service provided by Home Perfect Restoration!! They were punctual and came on the early side of their estimated time slot. They did an amazing job cleaning the carpets and left our place looking and smelling very fresh. They even moved our couch for us and cleaned under it! read more

Home Perfect Restoration - Beautiful carpet! - Carpet Cleaning Near Me - Temecula, California

What can I say! We needed someone to come clean our couches and floors for a party. The techs arrived on time to our home. They took all the old water stains from our canvas couches. They look new again. Our tile floor is now back to off white. The floor and couches look beautiful again! The techs were courteous and very professional. We will definitely be using this company again! read more

From start to finish, from contacting the company about a quote to the wonderful employees leaving after a hard days work, Home Perfect Restoration was, well, PERFECT! Eli and Josh cleaned our tile floors to their original grout color! They also took a tired shower and made it gleam! Our area rug was sad and dirty but now it looks immaculate! I'm not sure who their boss is but, someone needs to tell them to definitely give them a raise! They not only worked VERY hard but the were punctual, courteous and quick! I plan on calling Home Perfect Restoration again to clean our couches before we pack up and move to the east coast! Thank you again! read more

Eli did a fantastic job on our carpets especially removing a chemical spot in our dining room carpet left behind during our renovation last year. He also worked his magic on our special off white upholstered spa chair in the master bathroom. Definitely requesting for Eli to return in 18 mos. for a standing appt. His professionalism & work ethics are outstanding. He takes great pride in his work, has been with Home Perfect Restoration since their early start up years. This is truly a man who loves his job & thinks highly of & respects the owner of Home Perfect Restoration. read more

We had a great experience with Home Perfect for our kitchen, dining and living room remodel. Originally we worked with Robb Nimmo to estimate the project and he was very knowledgable regarding building/framing since we were eliminating walls and ceilings. Mike was our project manager and helped every step of the way, was always available for questions or concerns and would stop by every few days as needed. The real all-stars were Jr and Anthony who worked every day from demo to all the final trims. They were personable, communicated extremely well and just did a wonderful job and showed up, EVERY SINGLE DAY. Because of them, I would definitely look forward to using Home Perfect for future jobs. Honorable mentions: Brady for his drywall finesse and Sal for being just so smiley during pickups and drop-offs. The value of service was great, as we did get multiple estimates from other companies. We are very happy with our kitchen and living spaces, and have already recommended them to our friends in the area. Note: They did not do our cabinets or counters. Would not recommend that company. read more

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My company used Home Perfect Restoration for mitigation and reconstruction. They were competing with 4 other contractors and they won our business because they were reasonably priced and very fast with their responses. Now that everything is complete, I can say that they provide top quality service in every aspect, including follow up. They under promise and over deliver. They are the picture of excellent service. Shout out to Brandon, Robb, Mike, Brady, Felipe, Ryan and Dorrae. Top quality people who work for this company. read more

Today was the first time I used Home Perfect for carpet cleaning. First off I they were easy to schedule with, called ahead of appointment to let me know they were on their way, Showed up on time and were extremely professional. BUT what is even better than that is that they were able to revive a carpet that was extremely soiled and stained. I really could not believe what they were able to accomplish. They also did the tile and it turned out wonderful too! I am excited to have found them and will use them again in the near future. read more

Extremely satisfied with Home Perfect Restoration. They provided me with their mattress cleaning service. My Mattress had a few stains from being in storage and I needed a deep cleaning for it. After the cleaning was completed, my mattress looks brand new. Highly satisfied with Eli and his professionalism and recommendations for my future projects. I highly recommend these guys for any restorations. read more

I used Home Perfect Restoration for an financial estimate on the water damage to my home for insurance purposes. Dorrea, the office manager, was so kind and friendly it immediately made a good impression; she scheduled Brad to come to my home within two days. Brad very good at communicating his ETA prior to arrival and explained his process before beginning inspection. At the end, he gave us a summary on his findings and even pointed out things of concern. I would highly recommend them! Everyone was so friendly and professional. read more

Super fast response, there was a fair amount of water damage at my sisters house and home perfect responded within an hour and worked with the insurance company to get everything covered. High quality work! I would definitely recommend. read more

These guys did a spectacular job on my white carpet. The job was done thoroughly and very quickly. So happy to have found a great point of contact for this service. Thank you guys ! read more

I just has this company come out to clean my carpet and they were amazing.Frank,the person who came out did an amazing job.I will definitely recommend this company read more

We had a great experience with home perfect restoration! Communication was excellent and they did a fabulous job on our carpets and tile. read more

Home Perfect Restoration - Before on the top and after on the bottom. - Carpet Cleaning Near Me - Temecula, California

I used Home Perfect because of their excellent reviews on Yelp. I just moved and wanted to get my couch and headboard steamed. I was at work when they came to clean but I looked over the couch and bed when I got home. I was surprised that my bed was not as clean as I thought it would be. There are lines all over the upholstered bed frame and it's still dirty. I wanted to make sure the couch cushions were completely dry so I turned them this morning and they are all dirty! I am very unsatisfied with their work. Im waiting to hear back from them to see if they will fix this issue. **UPDATE** They called me back and have promised to correct the issue. This companies customer service is better than Nordstrom. Hopefully they will make up for the lack of quality and all will be good. read more

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Super fast and responsive! I'm a repeat customer and they do a fantastic job every time! Jeff and Mason were very professional and I will be calling them again for future services! read more

We've used these guys twice now. Once to clean and seal our tile and grout's and again recently to clean our carpet. They do a wonderful job and are honest and competitive about their pricing. Their employees are very friendly. We'll definitely be using them again for our future cleaning needs. read more

Contacted Home Perfect to come stretch and clean the carpets in our new home. Always tough to know what kind of service you'll get. Well let me tell you I didn't go wrong with Home Perfect. Gave them the rough details to my square footage and got a price. When they arrived, they honored the price, and then proceeded to work miracles on my builder installed, creased, filthy carpet. My expectations were met, exceeded, and then overwhelmed. I can't thank them enough, and would recommend them to my best friends and family. They will absolutely do you right, and your dollar will be well spent. read more

Home Perfect Restoration - This room was the worst in the house. Thanks Home Perfect for giving me another year on this old carpet. - Carpet Cleaning Near Me - Temecula, California