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    Fast Water Heater Company

    Fast Water Heater Company

    (821 reviews)

    It was a great experience working with Technician Brett. He had very good communication the day…read morebefore the appointment and the day of, prior to arrival. Brett was punctual, professional, and knowledgeable. He allowed me to standby as he completed my water heater replacement, explaining the steps and functions of everything as he worked. It was very helpful in understanding more about appliance and preventative maintenance steps. Thank you, Brett!! Much appreciated!

    Shady tactics to lock you in to paying more when it's too late to walk away. They'll quote you a…read morebasic price over the phone and unless you ask about things like expansion tank, water pan, earthquake straps etc. (things most other plumbers include by default), they'll tack those on once they arrive and at that point, if you're water heater is dead, you're in a tough spot and likely going to shell out the other $400+ for these other items rather than find another plumber and further delay getting hot water. Most plumbers include those items in their estimate since they are typically required to be code compliant. Fast Water Heater's price all in after the sneaky charges would easily be $400-500 more than competitors. My estimate with another company included all those items mentioned above, plus they refreshed some of my piping as needed for the original cost quoted ($400 less than Fast) and took care of the permit. I highly suggest looking elsewhere for water heater replacement unless you're in to playing games.

    CM Heating

    CM Heating

    (224 reviews)

    CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

    We've used CM for heat pump installations in two houses. Most recently, we purchased a heat pump in…read more2019. When it stopped heating in Winter (thankfully, we have back-up propane), CM quoted us $3,200 for a thermal expansion valve (TXV) replacement. They explicitly said that while the parts were covered under warranty, the labor was not. We got a second opinion -- and while the part failed, the second company pointed out that we had a 10 year parts and labor warranty (he was easily able to get to this info, which means CM should have, too -- especially since they sold it to me). I've now called CM several times to inform them that they need to cover the repair, but I've been ghosted. I assume this is likely because they can charge a higher rate for labor on a customer-pay job than they can be paid by the warranty company and are hoping I'll go to another company, but I have no proof of that. As far as I'm concerned, they sold me the unit and the warranty -- and they can do the repair. Once the warranty is over? I'll never deal with CM again.

    Home Squad - hvac - Updated September 2026

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