I'm incredibly happy and excited about my new home audio entertainment system! Some of my previous equipment was about 25 years old, so it's been a minute, ha, ha. Anybody remember Whole Earth Access in Berkeley? I'm talking quite some time since my last purchase. Victor is amazing to work with. It's very obvious that he's extremely knowledgeable about what he does. I also find him extremely trustworthy. He put together a system that completely meets my needs. On top of that, it looks so nice and clean. The whole thing takes up much less space. Thanks Vic! read more

I have a customized Dolby Atmos home theater system along with a fully customized universal remote control that runs all of the components in my system. I was having a number of issues with not only how the system itself was acting but also how the remote control was acting. Unfortunately my AV person of 15 years who configured the system and programmed the remote, made a career change and is no longer available. Victor responded to my inquiry on Yelp within minutes and spoke to me quite a while about the issues I was having. He followed up with me the following week and arranged for a visit where he made a number of recommendations which included upgrading my cabling to higher end audio/video cables along with my power supply cables and conditioners which would better handle my 4K upgraded components. He also recommended I run my patio speakers off a separate Sonos amp instead of taxing my Denon home theater amp to a separate zone. He brought in Ector who did a fine job upgrading my eeros wireless mesh network to the pro 6 pods. He also brought in Fernando to custom program and tune up the URC remote control. Fernando was fantastic and made further network recommendations including replacing my Xfinity modem with a compatible store-bought model that would.greatly improve the speed and stability of the mesh network. That plan worked out just as projected. Victor spent a lot of time with me explaining the options I had and the different price levels for the cabling and power supplies. He made sure I understood the reasoning behind his recommendations. He was very willing to work with the system I had in place and just make improvements to it instead of recommending I upgrade all the components. He stuck to his pricing and was a very good communicator throughout whether it was by phone, text or email. Thanks to Victor and Home Theater Concierge, I feel he has taken my home theater system to the next level. The 4K display on my Sony A90J TV set looks sharper and Atmos surround sound is certainly more spectacular especially after he retuned the sound system for my sweet spot, and re-aimed speakers. He also added isolator feet to several components along with my Episode subwoofer. I would not hesitate to recommend Victor and his team to anyone looking to either build a home theater system from scratch or troubleshoot or upgrade their current system. read more

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If I can give this firm six stars, I would. I had called around to inquire about reconnecting my surround sound system and re-anchoring my heavy plasma tv back on the wall. I spoke directly with Mark, and was immediately impressed by how personable and knowledgeable he was. From there, he connected me with Victor Morales, who came out to perform the work within two day's of my call. Victor did an absolutely stellar job -- he was cordial, skilled, and exacting in the quality of his work. Highly recommended! read more

Victor and Ector was awesome. He was patient and sought to find a way to get the job done as this install wasn't they straight forward. The results were amazing! read more

Home Theatre Concierge - Home Theatre Installation Near Me - Hayward, California

Reached out to Victor to mount my 75" tv on the wall. Communication was easy, really responsive and quickly made an appointment. He made it right on time, spent about 30-45 minutes to hang it up, you can tell he's really experienced with this type of work, not someone who is new to the business. Tv was placed exactly where I wanted and even included the white cover to hide the tv cable. He also cleaned after himself if I could give more stars I would, thank you for making this experience fast and easy. read more

Home Theatre Concierge - TV Mounted - Home Theatre Installation Near Me - Hayward, California

I had my new 65" Samsung TV mounted by a provider through Amazon Home Services thinking that I was getting a good deal & peace of mind.  After the technician left I looked behind the TV to change the tilt and discovered that the bottom of the mount wasn't flush on the tv, and there was black tape over it. Turns out the screws used weren't long enough and shorter than the mount adapters so the TV was basically hanging off the wall by the top two screws, with no support on the bottom. Of course I was pissed, this TV is brand new AND this poses a safety hazard especially for my toddlers.  I found Victor on Yelp, called him, told him the situation. He was like "WOW" - just as much in disbelief as I was. He came through, got my tv up, schooled us on tv mounting and setup, and saved the day.  Thanks for everything, Victor! read more

Victor works very professional you set an appointment with him over the phone and he'll be right at your door he also gave suggestions on how to properly set up your tv/home theater. Im really happy & satisfied about the work done Highly recommended !!! read more

Home Theatre Concierge - Flat screen installation - Home Theatre Installation Near Me - Hayward, California

My new home theater. Amazing picture and sound. I let Victor choose everything but my original fronts. I like and trust him. read more

Home Theatre Concierge - Amazing sound and picture. I only kept my fronts everything else was replaced. I let Victor choose everything.He earned my trust. - Home Theatre Installation Near Me - Hayward, California

I would give this guy a rating of zero if that was possible! I just got off the phone with him simply trying to get a recommendation on what to use to secure my TV and sound bar to the wall into metal studs. He was extremely short and irritated and basically cut me off and said what do you want me to do?! Go to Home Depot! Ask them for anchors. They will give you what you need. Clearly he was irritated that somebody was calling to get some possible information with the possibility of having him install it. Not with that attitude! read more

Needed help with sorting some outdated in home In wall speaker cabling. Quick to respond to initial request, fitted me in within 48 hours and did fantastic high quality work. Highly recommend read more

I was over at a friend's the evening before and they had suffered an amplifier breakdown. I happened to be checking Craigslist the next day and saw an ad for an amazing deal on a high quality integrated amplifier. I contacted Victor and received a call back within a half hour. We discussed the deal and a nice public meeting space convenient for both of us. Victor was prompt, courteous and arrived with the equipment in hand. I tried to offer him money in good faith immediately but he refused so that we could settle in and discuss the equipment in full. There were absolutely no shenanigans, pitches or unforseen hiccups in how the deal was going to play out. He showed me that it came properly boxed the remote was in good shape the manual is complete and everything was so explained in the advertisement and more. Victor seemed very knowledgeable about equipment in general and home theater installations, I.e. he had insight of the multiple ways a subwoofer may be integrated into a system. I arrived home and the equipment played as I had expected. No issues,. It sounded fantastic. I had my friends down to audition that evening and they took it home and they've been happy ever since. This amplifier was hundreds lower than the going rate, well packed, and a smooth deal. I would not hesitate to contact him again. read more

Victor and Hector did a wonderful job mounting my 65"tv from the ceiling of our gym! Professional and efficient! read more

Home Theatre Concierge - Victor and Hector did a great job mounting my 65" TV from the ceiling of our business! Professional and efficient! - Home Theatre Installation Near Me - Hayward, California

Great service by Victor Morales who connected my new TV and stayed to trouble shoot the glitches. Punctual, professional, and knowledgeable! I highly recommend this business. read more

I needed to replace my older Denon AVR 2807 with a more current version. I recently bought a 4K TV and Apple 4K but in the set up I lost all audio since I had to route all HDMI to the TV and bypass the older Denon since the ports were not 4K compliant. I had called several places and was told they would call back, but never did. Victor responded in 10 mins on my quote request. I called back the next morning, explained the problem, and he was able to come out the same day and had me up and running with a new Denon AVR X3500H in two hours. The previous wiring was spaghetti and not labeled. He was able to figure it out, clean up to a better wiring, and also adjusted the TV settings that were not optimum. I have a better picture and even better sound than I did before. Very happy and would recommend for any Home audio / Theatre work. read more

I Met Victor for the first time today as a customer purchasing Equipment from him. Not only am I Super satisfied with my purchase. I was beyond impressed with his customer service and in-depth knowledge of sound. I will be doing more business with him soon. read more

Called Victor and he got back to me right away and was responsive and patient throughout the process. He is very knowledgeable and it was worth paying the consultation fee. Ended up installing GoldenEar speakers with new components and Apple TV which sounds incredible. Highly recommend Victor and his associate Fernando who did all of the universal remote programming. read more

Home Theatre Concierge - Home Theatre Installation Near Me - Hayward, California

Victor came by after a few minutes of speaking with him. Extremely reasonable pricing, very professional, the mounting of the tv was quick, and very knowledgeable about his work. 5 stars for sure. Would easily recommend to anyone! read more

Victor answered my call after hours. He was able to come out the next day due to a cancellation. He and his partner were able to mount my new TV and solve some problems from the original mounting. Extremely responsive and thorough-much appreciated! read more

Victor did a great job with a wall mount TV installation and some home theatre odd jobs. He was punctual and put in the time to get it right. Thanks Victor. read more

We called Victor to repair some speakers in our master bedroom that were not working, and to also look at how our Sonos system, etc. was set up and advise us of any changes we needed to make. Victor responded to our phone call right away and we were able to get an appointment within a week. He charged a $40 consultation fee, which we felt was fair, as we were asking for his advice and weren't sure that we were going to have him do any work. He arrived at our house on time, and after taking a look at our equipment, he went under the house to try to determine why the speakers weren't working. As it turned out, the speaker wires just needed to be clipped where they connected to the speakers. The speakers were good as new after that! We ended up purchasing a new pair of speakers and a new receiver from Victor. I had checked on his prices, and they were fair compared to online pricing. He did not try to strong-arm us into purchasing anything, but we did decide to upgrade what we had. Victor is friendly, enthusiastic, knowledgeable and fair. We were very happy that we contacted him and would definitely use him again. read more

Profesional and passionate. Victor is very knowledgeable. We were able to mount my tv and sound bar with only 1/8" to work with. Between the three of us, we managed to make it work. Quality is amazing and despite the lack of instructions from the entertainment center, we were able to make it work. Looks just like advertised in the pictures with the fake tv's. Definitely recommend read more

Home Theatre Concierge - Home Theatre Installation Near Me - Hayward, California

I reached out to Home Theatre Concierge after another vendor crashed and burned trying to install a ceiling mounted retractable screen and ultra short throw projector in my living room. Victor came over and was the very picture of grace. He was friendly, deeply knowledgeable, and focused on making sure I would come out of my interactions with him fully satisfied. After spending considerable time in a personal consultation, he decided he was not the right person for the job. He referred me to a colleague who I've been happily working with since. This demonstrates a high degree of personal integrity and professionalism, and I cannot recommend HTC enough. It's really good to know people like Victor are out there, and if you have a job you need done, you can have confidence that if he says yes, it's because he knows he can do it well and leave you with fully satisfied. read more

For many years I have been wanting to have the ultimate audio/video experience in my home. I am so thrilled to have finally realized this dream. Victor met with me for a consultation, and I never felt rushed, and he explained the process of the design and installation. He then prepared a quote and returned for a second consult with his partner Hector. I agreed to the price, and we set up an install date. The job would take 3 days and involved 3 separate rooms in my home. The Home Theatre room, my sewing room and a gaming room. I was working during the day while they worked at my home and trusted them alone in my home without me being there. This install would involve running every single wire and cord through my ceiling and then into a closet in my sewing room. They even moved my modem to the closet so that I have absolutely nothing to view but beautiful in ceiling speakers and incredible displays. These men were so knowledgeable about their products and plans, and I would do it all over again in a minute. Completely satisfied customer for life. Thank you, Victor and Hector, for making my life a little bit sweeter and my ears are so happy with the amazing sound. read more

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Great service!! The guys were able to put up our two TVs very quickly in our office. Good quality work was done. Originally scheduled to do 1 TV and were flexible to put up the 2nd TV on the other conference room. Thanks again!! read more

Home Theatre Concierge - Home Theatre Installation Near Me - Hayward, California

I needed my Tv installed and I got a referral from a friend, called up Victor at Home Theatre Installation, Victor came by On time and install my Plasma in lass than 30 minutes an d did a professional job. I will highly recommend victor. read more

I needed my TV mounted asap! I looked for a same day Service! I called at 9am and by noon it was up and running! I tried to do it myself but nothing beats experience and knowhow! Thanks Home Theatre Concierge! Victor came out, gave me a fair price, left the area cleaner than it was before they came! Well worth every penny. I would recommend his services to anyone! If you need it done right, done fast and done hassle free then Home Theater concierge is your guy! read more

Home Theatre Concierge - This is where we started! My failed attempt at DIY!! - Home Theatre Installation Near Me - Hayward, California

Okay so where to start. Well I've wanted to get my TVs mounted for a long time. I just get busy with my kids and push it back and or forget. I decided I was going to redecorate my living room and was also ready to put a tv in my kids room, so last night I was attempting to put up my TVs up myself since I already had the mounts. Then I realized I needed all these tools I didn't have. I started looking on amazon and I'm like you know what F this, so then I turned to yelp. I reached out to Victor and a few others. He got back to me along with some of the others. Pretty much everyone I looked at good reviews, his reviews just stuck out. So I went with him. He wrote me back within minutes of me writing him, he texted me then called to chat real quick about my needs and availability! Mind you this is at like 8pm or somewhere around there. I told him how I was super busy working etc, he made himself available based on my availability! I was able to get him out to my place today after work- with my hollering toddlers everywhere, he finished super fast and efficient! I'm very pleased with his service, speed and kindness! If I ever decide to put my tv in my room on my wall I'll definitely be calling Victor again, and will refer him to as many folks as I know looking to get their TV mounted! When you have someone who provides outstanding service like that you must spread the word! Look no further this guy is GREAT! Thanks again Victor read more

Home Theatre Concierge - Living room tv, so excited to redecorate! - Home Theatre Installation Near Me - Hayward, California

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Extremely pleased with the service I received from Home Theatre Concierge. I called Thursday evening and Vic was available to come by the same evening to give me an estimate. He assured me he could hang my TV and leave it as clean as possible with no cables showing. We scheduled the installation for the following afternoon. I let him in and trusted him in my home alone while I went back to work. He text me when the job was done about an hr and a half later. When I came home I was very happy with the outcome. Would definitely recommend him. read more

Home Theatre Concierge - Before - Home Theatre Installation Near Me - Hayward, California

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I had my flat screen t.v. installed by Victor. He was quick, professional, zip tied the extra cable length and left it neatly tucked behind the t.v. When we discovered that the t.v. was missing the power cord plug, he offered me one from his van free of charge. I would recommend him for any home theater needs you have. read more

I called Vic several months ago as i was getting quotes for a new home theater system as part of our kitchen/family room remodel. I chose Vic not only because of his expertise, fair price and willingness to work with me on the overall design, i also chose him for his passion for his craft. He started with a consult at my home to exchange ideas about possibilities. As an audiofile myself, i've also studied this space and had my own ideas about what I wanted, but Vic worked with me and my wife to ensure i had what i needed from the techinical detaila ans experience i was looking for, he also ensured that they overall design ans esthethics fit into the desgun concepts for the room. In the end, i got a fantastic home theater system which includes an LG 77 OLED TV, high end dolby atmos 5.4.1 sound system driven by an Onkyo TX-RZ920 reciever. My wife and I couls not be happier with the great service and care that Vic and his team took during the install. He is absolutely the best! read more

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Victor from Home theater concierge really came through for us. Very knowledgeable about the different types of tvs, surround sound, brands etc. Victor mounted our tv, hooked up our cable, surround sound and games without any cables being exposed. Victor found a creative way to hide all the wires, cable box, wifi, and game console by installing a cabinet in our garage and housing everything in it! all the wires were then fished through the wall behind our tv. We are real happy with our setup. read more

Home Theatre Concierge - Cable, video games and surround sound. No wires! - Home Theatre Installation Near Me - Hayward, California

Good guy. Very professional. No problem recommending him, he got my equipment up and running quickly.

Victor and Ector were very professional and quick! Very reasonable price! I was lucky they did the work in the same day:)

Victor is very knowledgeable and pleasant to deal with. He fixed a bad installation of a new Sony 930D TV and a Marantz/B&W surround sound system. He spent extra time tweaking the settings and made sure everything was working. The equipment is new on the market and Victor took the time to understand the settings and get it set up right. I highly recommend him! read more

Overall, Victor did a great job troubleshooting glitches in our home theater installation. First off, it was a Sunday, so it was difficult to reach anyone. Not only did Victor respond promptly, he also came (on time) on the same day! He is a very approachable gentleman and very courteous. While he is troubleshooting problems with our home theater set up, he was also taking time to educate us on how to properly install a system. He was very patient with us while we asked him all of our questions. We really felt like we became smarter after speaking with Victor. After all of his efforts, he charged us a very reasonable rate! I would recommend Victor for any future home theater jobs! read more

Home theater concierge came out to my house and did a very thorough analysis of my needs. I looked at three different rooms took measurements the next day. Because of the holidays we're looking at starting in mid January, but they seem like a great outfit. read more

I called this guy for an estimate and once he found out I'm getting it done for free (someone else is paying for the mounting) he wants to jack up the price and has no shame admitting it since I'm getting it for "free". Terrible business tactic. Also he does not feel comfortable using the mount I already have and wants me to spend an extra $60 to use his mount. PASS! read more

I messaged a few TV mounting businesses and got quotes back to compare. Victor did not have the lowest quote (among the lowest ones though) and he even called me directly to get some more info. Every time I call him he picks up, and that makes a difference because a lot of businesses don't even do that anymore. Victor and his father came in today to hang the giant TV. It's very easy to tell that he's experienced and knows what he's doing. I was worried since the TV was so big but all turned out to be fine. Victor is reliable, experienced, and you should give him a call if you need anything from TV mounting to sound systems read more

I just moved to the Bay Area and needed my hardware mounted. I called Home Theatre Concierge to mount my TV and Speaker above my fireplace. Victor came out, was super professional and did a great job installing my hardware. I would definitely recommend his services and will use him again. read more

Victor's work was very professional. He understood our ceiling speaker system and provided his assessment and options. His work was very professional and he make sure the installation was clean and explains the things very clear. I highly recommend Victor for home technology installations. read more