There is usually a line into this spot. We went here for an after dinner treat. I had a small with…read moreKona Coffee and Lilikoi. My husband had raspberry and Lilikoi. There's no seating inside, but they have some picnic tables outside and cushions on the stone wall.

I am editing my previous review because the response to my complaint from the managers was…read moreincredible. Their customer service reply really made up for the previous experience with their staff and they ensured me they would address the issue with their team. :) Old review: I visited the Gypsea Gelato in Kona today and was extremely disappointed with the service. I ordered a single scoop child's cone and was told "We only have our Ube waffle cones, we are out of the rest... but don't worry they don't really taste like ube". I said ok, that should be fine since my daughter wants a cone. When I get to the register, after they had already filled her cone, I was told the price was $8.50 for the child's size ice cream and charged an additional $3 for their "specialty cone". Prior to choosing the cone, I was not told anything about it costing $3 additional dollars. Nor that a kids size scoop for that cone would be $8.50 when it should usually be $4.99. So I paid $11.50 for a child's ice cream. When I brought my concern up to the 3 teenagers working there, they all made me feel as though I was in the wrong for not knowing my child's cone would be $11.50. One of the staff checked to see if there was a price on the front of the sample cone thinking she could rub that in my face but there was no price shared. So, I had literally no way of knowing how much I would end up paying until it was too late and no apology or kindness was shown whatsoever. Another staff member said "we aren't in charge of what they give us"... and to that I say, that doesn't absolve you from sharing the price of this speciality option -which again, was the only cone option offered. Had I known I would be paying $11.50 for a child's cone, we would have happily ordered the $4.99 cup. I'd appreciate if the manager would get in touch with me -not so much for the outrageous cost but more for the fact that their staff provided such poor service in not sharing the price, and not trying to kindly resolve the issue.

great service and amazing amazing ice cream and mochi!! the macadamia was so good. ccread more

Stopped here for dessert ! We got the Kona sunset & lilikoi sour & coconut shaved ice. Service was…read morefast and met with smiles upon ordering. Not much seating to enjoy the shaved ice but great experience nonetheless

This place is located in a strip mall. You order at the counter. There aren't any tables inside but…read morethere are some tables outside underneath a shade. Only one party at a time fits inside the location. We ordered the #4 Makapuno which has ube, coconut and snow cap. The medium one is $12 and it is big enough for two people. They ask you which flavored ice cream you want. They give you enough ice cream. It was good but it just needed more syrup. 8/10 Parking can be a bit tricky. We parked for free at St Michael's church nearby on a Monday afternoon. Public Parking nearby costs $15 an hour or $55 a day in that area. Some places do validate.

Squeeze into this tiny shop for big flavor. The house recipe coconut was the best - good, fresh…read moretaste, but there are multiple nondairy options that I didn't get to try this time. Since I've discovered that dairy doesn't agree with me, this is brilliant! It's on my list for the next time I'm in town! The shop's artwork is fun, clever, and locally made too. The owner spent time chatting with us about his idea for what's next. Anyone who needs dairy free options or is curious about the owner's next take on reknowned art has to stop by this place for a real ono treat!

We got a latte with soy milk and a latte with oat milk. We tried Kona coffee from a few places now…read moreand this was the first place where we could really taste the unique Kona coffee flavors - earthy, chocolatey (especially with oat milk; with soy, you can taste the soy flavor a bit and the Kona coffee flavor's not as strong). Came back a few more times since it's so good and their lattes are very consistent! We also tried their vegan chocolate croissant. They helped us warm up the croissant, but it was still cold on the inside (the chocolate filling and bottom side of the pastry). That was a bit disappointing, but it still tasted good and probably would have been even better thoroughly warmed! (The ice cream is NOT vegan for those wondering if it's vegan ice cream. We inquired since they don't serve cow milk in their coffees, so we thought maybe their ice cream was so vegan.)

We ordered an açaí bowl, and it was terrible, worse than something a five-year-old could make at…read morehome. The service was essentially nonexistent, yet I still left a tip for simply handing me the bowl. I mentioned that we were kamaʻāina, but the employee had difficulty communicating and made it seem as though he had applied the discount. After paying and asking for the receipt, I realized that no discount had been given. He then told me, "I think the kamaʻāina discount only applies to people who live on this island." I replied, "You're definitely not from here." He said " Yes" It's a joke.

Is this place permanently closed? Could not find it today…read more. Or just seasonal? We went to Scandi's Shaved Ice around the corner

The best shave ice around. It is so smooth and creamy. My favorite is the Haupia. It has vanilla…read moreand coconut flavorings, with sweetened condensed milk and a few shavings of real coconut to top it off. Perfect way to cool off on a hot, muggy day.

Worth the trip…read more Shawn was very nice server very good dessert great view very tasty and fresh delicious

This is an amazing place . We went there during our visit to big island and it was at a walking…read moredistance from our hotel ( Marriott) . The views are spectacular, right by the ocean . Specially during evening time when the tides are high and comes crashing down the small boundary walls, it looks super awesome. The food was amazing . We tried a couple of things- my personal favorite was seafood platter . The portion size was big and it was costly but totally worth it . We went 2nd time for my birthday dinner and was given a free birthday pudding dessert which was awesome too We have tried the following things during the 2 visits and like all of them : Drink : Fiery siren Pina colada Dishes : Platter for two Seafood trio Child pizza Chicken fingers Kona bee fish and chips our server guided us in picking the right dishes based on our preference. I recommend this place

Had the much talked about Ube Milkshake! Exceeded my expectations, and what a huge portion. The…read morestaff provided excellent and quick service and great location nearby my hotel. Clean and bright store and great ambiance all around. Look forward to coming back to try the Croffles and Bubble Waffles!

Service was super friendly!! When we walked in around 8:20, they were empty. However, we took a few…read moreminutes to figure out what we wanted, and they filled up real quick! The girls working were so helpful and worked hard to get orders out quickly. I ended up ordering the Thai milk tea with oat milk. Forgot to customize my sweetness level. Although in retrospect I think keeping regular milk would've complimented the Thai tea more. My friend had the tiger milk tea at 75% sweet which has jasmine tea in it. I thought it was good, but still pretty sweet. Boba was slightly hard and chewy, but it was still cooked through and through. Definitely recommend going down in sweetness regardless, unless you like things super sweet.

Tropical Dreams is nestled under a sign saying "Andy's Cafe" in a vibey shopping center that's…read moreopen-air, great for chilling with ice cream on a warm day, overlooking the water. We tried a few flavors, each one delicious. But in the end I opted for the vanilla, because it was one of the best vanilla ice creams that ever touched my tongue. The service isn't anything special, but the man behind the counter will give you samples if you ask.

Good service! Yummy ube ice cream! Tried the vanilla macadamia ice cream too. So far the best ice…read morecream in Kona. I've tried several places. This is by far the best!