We have used 1st Call Security since 2015 with both our home and office. We are grateful for the…read moremany times they have helped us when needed. We feel secure in our home due to the safety measures they have put in place. 1st call is reliable, efficient, and trustworthy!

I have been using 1st Call Security at my home for over 7 years and have always received excellent…read moreservice. Any call with a question or for service (there has only been 2) has been answered within 24 hours. I would highly recommend you consider 1st Call with any security related concerns or questions.

This company does not want your business. They were suppose to come Friday to do a walk thru of…read moreour security system and quote a whole house audio set up. My hubby took off work and they never showed. He called them and they said they forgot to put us on their calendar but would be out Monday. We never heard from them. Hubby called again and got an answering service. Do not waste your time with this company. If I could give them zero stars I would.

I had the guys at Mesa install a media room in a house I moved into in 2009. They did an amazing…read morejob. Exquisite attention to detail. Top of the line products available but did not try to up-sell me and were very knowledgable about the products/options and installation. They are not super speedy (in getting the actual job done....they are absurdly fast in calling you back and scheduling an appointment) but they pay attention to detail that you really need in this type of work. Any trouble I ever had with the system and they came out quickly and without any hassle. They treated me with respect and never assumed I was a stupid girl who didn't get IT/AV equipment. I then built a new house a few years later and wanted my builder to use Mesa to do the whole house wiring. He refused as he said he thought they were too expensive. I really should have insisted. I ended up having them come out after the fact to install my whole house AV equipment and set it all up. Again I was floored by how professional they were. They are on time. They call before they come. They call to follow up. They respond to emails in a timely fashion. They treat your house and belongings with respect. They are generally very pleasant humans who work there that I enjoyed interacting with on a personal level. Every single problem I've had with the AV equipment wether it be my kid's new PlayStation that I wanted hooked into the whole game room AV system, to crappy service from TWC who I couldn't get out to solve my problem that Mesa solved with no issue whatsoever, to fixing random blown bits of equipment that failed.....all without any hassle or headache. Every single encounter I have had with them in the past 7 years has been just so impressive. I have had a lot of time to interact with them setting up new systems, fixing problems with old systems, fixing things they installed that happened to go wrong, fixing problems other people/companies made....all without a hitch. Every time I interact with them I tell my friends that it is worth every single penny I've paid them over the years (and.....it's been quite a lot when you include all the equipment I've bought) has been worth it. Steve, Mike and Heath...you guys are amazing. I cannot recommend them with any higher regard. They set a standard that is very very hard to match.

Hubby and I bought our first home and were wanting to purchase an alarm system. Andre (the fella…read morewho knocks on the door) came by and asked if we were wanting to purchase the system. from day one this guy was AWESOME. so easy to talk to, super laid back, and ALWAYS happy. not annoying happy either. anywho, we explained that with the move and being first time home buyers we weren't able to purchase something. at the time. he came by every few months to follow up. THANK GOD. the last time he came by we finally purchased. AND I COULDN'T BE HAPPIER! system installation was a breeze. I wish i could remember his name, think it was Darell? anywho he was awesome. he handled my crazy hyper dog very well. Anyways, he showed us step by step! went through the website, helped me download the app, made sure to look the other way when i was putting in codes. it was great. Today, My alarm went off while I was at work. My heart skipped a beat or two when i looked at my phone and had Email alerts, text messages, voicemail - from a real person. I had been alerted by my app and my mother in law (emergency contact) I called back to see what had happen. I forgot that I had my sister and her kids over. One of the kiddos open the door to let the dogs out and thats why the alarm went off. I was so happy to find out that I had a video captured! - SO HILARIOUS, my nephew (the one who open the door) went RUNNING when the alarm went off. I cried from laughter when watching the video (your able to save it by the way!) The company even came on the intercom and asked my sister if everything was ok. I seriously couldn't be happier. LOVE YOU GUYS!

Excellent technical knowledge, thorough/detailed planning, expert installation, professional and…read morefriendly service. Exceeded all our expectations for home security (and we are very picky and called around). Paul worked with us ahead of time to ensure our needs were understood for our newly-constructed home, and Joey did an amazing job installing the system (efficiently and flawlessly) and providing training on how to use it-- from keypads to smartphone app setup to Austin PD alarm registration. Our home was armed and monitored upon move-in, taking one headache away from the chore of moving. We highly recommend Blue Line for your home security needs.

Their customer service is the worst! I had no problems whatsoever when it was FrontPoint but as…read moresoon as it changed to Alert360 things went down the hill. FrontPoint always provided the panel's battery replacement and new sensors for free, forget about it with Alert360. Whenever I tried to contact them to get assistance or to talk to a representative it took me about 30 minutes to be able to find a phone number to call them. Once I had them on the phone their assistance was of no help, some of the agents were even curt and didn't see to care about my issue. For financial reasons I had to cancel the service, last thing I remembered I was told with FrontPoint that there were no contracts and could cancel at any time without problems. Well, since moving to Alert360 it seems that one is under a contract since you have to give them 30 days notice to cancel or else you will be charged. Since I cancelled at the beginning of September they charged me for the month, ok that's fine, but I gave them my notification before October and guess what?! They went ahead and charged me for the month with no service! Ha! I called them twice to get the charge refunded (the woman that answered was pretty rude by the way), last agent I spoke to told me the refund should've been made right away on my first call! He said the refund would be posted in my back account within 5-7 days...it's already half month and no amount has been refunded so I had to dispute the charge which is still in process. Please don't trust this people and their business practices, they will screw you up any chance they get and you won't see a penny if you are asking for money back! **UPDATE: I received a call from one their representatives on October 29 telling me they had sent me a check on October 16 and I should get it shortly. Well, it is now November 7 and I still haven't received any check yet. I submitted a review at the ConsumerAffairs website and the BBB. My bank is also disputing and investigating this issue. I still don't recommend them and wouldn't go back to them even if their service was free... **UPDATE (11/22/24): The company called me to tell me that the check they had sent went back to them due to them missing to write down the apartment number (you would think they have the complete address since they're a security systems company! The irony!), fine, I gave the correct address and the agent says they'll resent the check. Next day, I received another call saying they couldn't send the check since they don't have the complete address! This company is just joking with me at this point! What type of training is the staff getting? They don't know how to write down notes in one's file??? It's ridiculous, a joke and a waste of time! My bank still dealing with the dispute (about two months ongoing now!) which they shouldn't have to...shm. I have updated every single complaint I put out there about this company (Google, Yahoo, BBB, Consumer Affairs, Yelp, etc.) so people will realize the kind of business this is and to PLEASE STAY AWAY FROM THIS COMPANY AND FIND SOMETHING BETTER!

My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was…read moreextremely patient with our questions and made absolute certain that we were well informed & comfortable before leaving. Although he was very efficient with his time, we never felt rushed....and believe me, we asked A LOT of questions! We're so excited that we finally have a security system that addressed all of our concerns and needs.

I will start by saying that it was an amazing experience all around. Brandon came to our house in a…read moretimely manner. He is extremely knowledgeable, professional and all around a great gentleman. The customer service was incredible, after doing the installation he even downloaded the App to my iPad and configured it for my easy use. He went above and beyond my expectations, I highly recommend Avenger Security - Central Security for your home needs.

I meant to write a review the week of the install, but I wanted to see how things went before I…read moredid. So here I am now! So, this all started with a call to ADT. Yes, yes, I know they suck, but I wanted to get a baseline price from them before I started out on my own. I dont have a home phone, so I knew it would need to include the wireless portion. ADT sales people are high pressure and annoying. Besides the fact they dont know a thing about security systems. They only know sales. Anyway, they quoted me 65 a month and a required 2 years contract. I laughed.... I hung up. Next, I hit yelp and start asking around to friends. No friends had a security system installed but one and he is a DYI guy. So then I searched Yelp I found Central Security sitting quietly in the top 5 hits and figured I would give him a call. Brandon answered the phone. Nice guy. Laid back. And his website seemed to really convey his knowledge of security systems. He showed up the next day and got to work. My system was new, but the board wasn't compatible. No problem. He installed a new board for the system and updated the codes. Rerouted the system to call the monitoring company and I was done! I had some cat issues with the room sensor in the following days. Not his fault, they climb and such. Not only did he remove it and fill the wiring hole, but he also didn't charge me a thing. Only cost up front were the key fobs and wireless communication. Total per month, 30 bucks WITH wireless. No contract, just two months notice before cancelling. Great guy, excellent work. Glad to be supporting a local business instead of a mega crook like ADT. And for you girls out there, he is cute too :)

I enlisted the services of Bennett Technologies for a home theater re-wire and technology upgrade…read moreas well as network wiring through the house. Michael worked with me on scoping the project and suggested a number of possible options as far as possible upgrades but never did it feel like he was trying to up sell me on any of these options. We revised the bid a number of times and Michael was even flexible enough to add a wireless access point at the last moment. On the day of the install Ethan and Santos arrived on time and were clean, quiet and courteous while working. The guys had to first clean up a wiring cabinet that was a rat's nest of useless legacy wiring - the cabinet door was not able to close due to the mess and they cleaned it up so that it now closes with ease. The got the ethernet jacks in all the rooms setup exactly as I had requested and then proceeded to install the wifi access point so perfectly it is almost unnoticeable. Ethan and Santos had to deal with a lot of old technology but were able to weed out everything that was no longer relevant and wire up all the new technology. They reprogrammed by universal remote and gave me a demo of the new setup. Ethan was willing to offer suggestions when I asked about possible other projects and left me with a feeling that if anything was not absolutely perfect I could call and he would be back to make it so ! These guys are awesome and you can use them with confidence knowing they will blow you away with their workmanship.

I love Bennett Technologies. Michael and his team installed…read moremy complete home theatre system including a 120" screen with HD projector and all the speakers and equipment that have my friends envious. He also installed exterior speakers and is on schedule to start adding speakers throughout my home. He asks the right questions about what my needs are and immediately comes up with a best fit option. I used to think I knew about these things, no longer, he's the pro. In your lifetime you come across a couple of people in the service industry that you hope you can hold on to forever, maybe it's your favorite house cleaner or bug man. Michael is on my list. I know if I have a need or a question in his related fields he can answer it without hesitation. It's obvious that Michael and his team love what they do.

Beware of the lease agreements this company aggressively pushes. They are really tough to get out…read moreof and are not fully explained upfront! I compared their systems with others and found our company had overpaid by thousands in the long haul and when I attempted to end the lease it was impossible to do without getting an attorney involved. The owner was not as personable and talkative about helping us out with the equipment as she was when she sold us the system, and we have suspected some of the system was used, or at least refurbished. Be careful about entering into any agreements with this company!!!

The owner of this operation is a sweet and fast talker and can sell anything. She is good! For…read morethat reason, I find it important to state, I for one, do not find her program to be much different that a "time share" vacation package program. Her products are way over priced, you will pay extra for any service calls after the sale and she will talk you into a lease agreement program that will lock you end until death and you can not get out of it. If you do the multiplication of what you are finally paying for what she is selling, then you will be shocked. BEWARE!!!

Chris and Dana have been excellent in communication and helping us with our needs. They provided…read moreexcellent service and a one stop shop for us when we built our new home. Highly recommend!

ACA Electronics did a lot of work for us during our home remodel. They set up our high-speed whole…read morehome network so that we have great internet throughout our house. My video-gamer sons love being able to play games with Gigabit speeds! We have received excellent education and support along the way. They made it so that all lights, ceiling fans, and thermostats in our home could be run through Alexa, an app, or on preset schedules. This has made my life as a mom so much easier. On school days, I have our whole house scheduled to "wake-up" at a certain time so that I don't have to go to each of my four kids' rooms to wake them. "Wake-up" turns lights on, ceiling fans off, and the thermostat up a little. And a simple "Hey Alexa, turn on bedtime" turns off all lights and turns on all ceiling fans throughout the house. And when I leave my 2 story home each morning, I do not go room to room turning off the lights behind my kids. I say "Hey Alexa, turn everything off!", and she does! ACA Electronics has been great over the past few years to offer continued support, and they do a really good job of explaining things in a way that I can understand. They also wall-mounted all of our TVs. In our great room they installed a MantleMount above our fireplace. It can be lowered to a comfortable eye-level height when sitting, but raises to above the mantle when not in use. It's really tight on the wall and a very beautiful addition to our home. Throughout the whole process ACA has been great. They gave me an itemized estimate, then gave me options without overselling. During the installation they communicated well and the follow through was excellent. They kept the house clean while they were working and the final clean up was excellent too. I highly recommend using ACA Electronics for all your Internet and audio needs!