These guys are great. Showed up on time. Very curious and clean. They laid down drop cloths and put…read morecorner protectors through the entire house. Highly recommend.

They came in and did a great job. Filters seem much cleaner and less dust. My house was built in…read more1957, Ive lived here since 1975 and I dont believe they have ever been cleaned. I was impressed with the owners and the communication. Thank you!

I cannot recommend these guys enough! Rick is the man!!!…read more He knows everything about Fridge and Freezers and probably everything else too! We had an issue with our Fridge earlier this year, and he came over with his 50 + years of experience and made sure it was in working order again! Even double checked to make sure the part he put in was on warranty and for how long! His customer service and genuineness is truly off the charts! Thank you Rick for taking such good care of us! We will be using you again.... but hopefully not soon.

These guys are terrible. Whirlpool assigned me to them. Whirlpool said they be there between…read more8am-Noon. Then the guy called me at 8 and said he be there at 2-5pm. I missed him by ten minutes by the time I came back he said he was too far away to come back. Call to reschedule. I call to reschedule then I give the advice to text before you come like other companies. Lady told me I will call whirlpool to let them know to get someone else for me. These guys customer service

Paul's Appliance came out at 8:30 PM on a Friday night to service my Sub-Zero when the compressor…read moremotor had seized and the fridge was warm. They fixed it quickly and likely saved me from major food loss and damage. Professional and responsive--highly recommend.

We initially had them come out to fix our fridge because it was making a strange noise. Since they…read morewere already coming, we also asked them to take a look at our ice maker. When the technician arrived, I'll admit he looked very young, like he had just graduated high school, so I wasn't sure what to expect--but it turns out he's been doing this for over 20 years. He was very professional, quickly diagnosed and fixed the issue with the fridge, and was extremely patient in answering my husband's many questions. A few days later, we noticed the ice maker still wasn't producing ice, so we called them back. The same technician returned, took another look, and determined there was a separate issue. Unfortunately, the necessary part was discontinued, and repairing it would have cost more than it was worth. He was upfront about that and even offered a refund for the part he had already replaced for the ice maker. Going into this, we expected the repair to cost a fortune and thought we might need to replace the fridge altogether. Thankfully, the repair ended up being very reasonable. Overall, we had a great experience and appreciated the honesty and professionalism. We had them come out to fix our fridge because it was making a weird noise and also they were coming out we decided to have them look at our ice maker. The guy that showed up looked like he was fresh out of high school and looked like he wouldn't know what he was doing, turns out he's been doing it for 20+. He was very professional,fixed the issue and very professional with my husband's 10 million questions. However we still had an issue with the ice maker not making any ice after a few days, called them back which he came back to take a look and after determining there was another issue which he was unable to fix due to a part being discontinued or more to fix then what it was worth he offered a refund for the part he replaced for the ice maker. We thought it was going to cost an arm and a leg to fix the fridge and it would have been better to replace but the repair turned out to be pretty reasonable.

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

Our home HVAC system broke down on the hottest week of the year. The good people at Boulard got…read morethe right system, and they had the whole company out installing our system so that we could be cool again. These are remarkable people, with a commitment to honest and dependable service. When our water heater failed, we didn't even think of anyone else.

I was driving down a residential road. I was following the speed limit of 25 mph. One of their…read moredrivers was following behind me and gaining quickly because he was speeding. Once he caught up to me, he decided he was going to tailgate me. After he was tailgating me for a minute, I decided to slow down. The driver then decided to cut around me and almost hit an oncoming truck. When I called, of course, nobody could answer to take the report. I will never use or recommend this business to anyone!

Mike is so very honest. if an appliance cost more to repair than a new one he will tell you. He…read moredoesn't just repair things and then you find out you could have bought a new one for less. Mike is a rare find!!

Mike was very nice. He answered the phone right away when I called to schedule service for my…read moreSamsung refrigerator. He was able to schedule a visit first thing the following morning. He arrived at the early part of the communicated arrival window and he was kind enough to notify me by text when he was on his way. When I explained my issue on the phone initially, he had told me that he would probably not be able to fix the problem. I understood that there is a charge for the visit. Sure enough, when he arrived, he quickly determined that he would not be able to resolve my issue. In hindsight, it would have been very helpful if he would have asked the model number of my fridge on the call to determine for sure if it was something that could not be fixed before we scheduled the visit. To be completely fair, Mike was upfront and transparent about everything from the beginning. I scheduled the visit knowing full well that there was a good chance he was going to tell me that he couldn't fix my issue and that there is a charge for the visit. I will try again with my next appliance issue and I'm confident Mike will earn the fifth star.

We almost moved forward with Culligan for a water softener. We got all the way to the contract…read moreportion and had a few areas that didn't reflect the business deal in front of us due to their contracts being the same regardless of deal, setting, and specification. While we got a rider for it, the fine print reflects that the product wouldn't be owned by us due to this contract issue. Unfortunately, rather than calling me to calmly & objectively address further notes to ensure it was fully correct and reflective, I got a very unprofessional, disrespectful, and overall concerning call from their director of revenue as he attempted to "resolve" our concerns. Following aggressive, consistent interruption, & innapropriate comments about my family, we opted to discontinue the sale. Our salesman was nice, but we got scammy salesman vibes toward the end and his texts with wink emojis made me uncomfortable. He seemed overall unaware of the detailed aspects of install as well. Their product seems great but ultimately they lost the sale due to a level unprofessionalism I've never encountered. I would not recommend them due to these challenges. With 20+ companies in the valley that offer similar services & this being a very large investment, I expected more.

I was extremely impressed with the Culligan team! After submitting an online request, I promptly…read morereceived a call from Courtny, who addressed my immediate questions and confirmed my availability to meet with their sales representative. Later that week, Nick texted me to let me know he was on his way, and he arrived right on time. Nick's guidance and professionalism were exceptional. He educated me about water quality in my neighborhood and the Culligan systems available for homes. Based on his recommendation, I purchased an upgraded system that won't require annual filter replacements and will last over a decade without maintenance. A few days later, Zack arrived to install my new Culligan system. Zach arrived on time and was friendly and personable. Zack did a great job installing the new system and cleaning up afterward. I'm excited to enjoy cleaner water throughout my home, and I won't hesitate to recommend Culligan to my friends and family. Thank you!

I went with Mr. Hart because of the reviews...best on Yelp and in the valley…read more Our freezer slowly stopped freezing on our 3 year old side by side. He looked at it. Tested it. He was thorough in explaining the problem. He was fully booked but made time to examine and then squeezed me in to fix it two days later instead of waiting over the weekend. Whew! He arrived, took it apart, then left saying he had an idea that he thought he could try that he'd been having great success with. He went to get what he needed, came back and got to work again. The idea paid off....making the repair bill go from $350 down to $218. We will definitely call him again if needed! Honest and diligent. I see why the good reviews and how he's been in business for so long.

We had a refrigerator go out that was right on the edge of when experts (according to the internet)…read morerecommended to repair vs. replace it. I gave them (and some others) a call to see what repair shops would recommend. Everyone else just said they could come out and check it out. But Neil called me back and took the time to listen to all the problems (don't buy Maytag) and give some ideas of things to try even before he came out. We decided it was worth having an expert come out to diagnose. Neil gave us a thorough and unbiased assessment and his recommendation. I couldn't have asked for more. PLUS, he was very affordable. We ended up replacing, but I was glad we had Hart's come out.