I cannot thank these people enough. They were helpful and super nice. We were on our way to…read moreGreensboro, NC when we hit a huge pothole and blew out a tire. They took us in and got us back on the road in a short period of time.

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.

First rate customer service from this family business. I had to come back the next day for a crack…read morein my wheel to be welded, and since I didn't have access to an air compressor for the inevitable overnight leakage, they let me take their portable compressor home with me. Sure enough, woke up to 11psi in the tire, and was able to pump back up to 30 to drive over to the shop. Repair done at a fair price, and they even took a look at a couple other minor issues I brought up and gave advice at no cost. Would recommend!

Called to see how much it would be to mount and balance 4 tires. I said I had the tires, he asked…read moreif they were new or used. He said they cannot mount my tires because they are new. ​

Great customer service and knowledge of vehicles. Timely and affordable. Got a oil change and tire…read morerotation and was in and out really quick.

If your looking for rude employees, lack luster service, and grumbles in the owners responses to…read moreyou this is the place to get your car serviced. I typically enjoy a visit to a place of business when they act like I'm inconveniencing them by asking them to do their job. Definitely will not ever spend another dime here. Locals prolly going to slam me for this one, sorry if I offended any ones family. Lol

I have been a customer of Eddie's for years. I have always enjoyed prompt, professional and…read morequality service. Excellent products, excellent service at a reasonable price. I would not hesitate to recommend this shop.

I specifically asked for full synthetic oil change, but was given conventional. The manager was…read moreincredibly rude. My money was not refunded and I had to go get ANOTHER oil change somewhere else. Stay away from this place. Not only do you not know what you'll end up with, the customer service is non existent.

This is my favorite location to get odds and ends done. They are always on top of their game. This…read morelittle place stays busy because they always treat you well and take care of your needs.

0 stars. The skinny tall ass dude had his shirt off and the place is so trashy my wife made me take…read morea shower as soon as I got home. It's a hole in the wall with no parking. Lady that works up front is very rude and has an attitude. So here's the deal. They failed my inspection on my vehicle. The vehicle which I have been driving around for two years with no issues ever of getting it inspected. My window tint is 35% and they said they put their meter on it and it was at 34%. Give me a break. 1%, who do you think you are? You're not making the roads safer because of a 1% percent difference on window tint. Get over yourself. I also had to pay 11$ for the rejection sticker, do people still reject cars these days? Most places at least have the decency to keep your existing sticker on but not this shit hole. Also, I'm pretty sure they spit on my tire too. Terrible place. Spare yourself and don't go there.

i did happened to see the reviews and it supposedly said a lady in the front was rude and shi but…read morewhen I went today, I talked to a dude first he helped me but couldn't find my size for my tires and when the lady came to the front desk she talked to me and I told her my tire size and I can tell she had some level of authority in there cuz the way she moved and talked to me was nice not once was she rude to me always kept eye contact and had a smile she came with a solution for my tires

My son hit a large pothole that brought his car out of alignment at the beginning of the summer. He…read morewas driving back from college and had 500 or so miles to go to get home and the poor alignment wore out his front tires as he traveled the remainder of his trip home. We opted to have an alignment done, replace the front tires with used tires to match the tread life on the back and replace two TPMS sensors. 3 months and 6000 miles later the front tires were worn out again, which shouldn't have happened. The shop did everything in their power to make it right, performing a second alignment under warrantee, and mounted/balanced the 4 tires we brought in for free. My son forgot that they had installed two TPMS sensors 3 months prior and bought 4 new ones. When my son arrived home he mentioned that he had only needed to purchase the 4 TPMS sensors and that the car rides perfectly. I then pointed out that 2 of the TMPS sensors that he just replaced were only 3 months old. Swann's let us bring the car back, removed/reinstalled the 3 month old TPMS sensors and refunded the cost of them. In this instance they made even our mistake right. Not every service is going to go according to plan, but a great vendor like Swann's is able to turn what could have been a bad experience into one that we won't soon forget. They will be getting all of our future tire related business.

These guys came through and saved me when I was in a tight spot. I was traveling from MD to OH…read morewhen, 30 miles from my final destination, I had a blowout! I had just purchased my tires here in MD back in Feb, and had the Road Hazard warranty, but couldn't get anyone from the warranty company to call me back to help me find a local shop to get it taken care of. So my sister recommended Rio Tire, we called and they had what I needed, and the got us right in and back on the road....for only $29 for a used tire!

Truly good-hearted, helpful people! Our car had a bunch of indicator lights come on as we were in…read morethe middle of driving to a wedding. We were hours from home, an hour from our destination, with our two year old and our 10 month old, and we were holding an owner's manual that said we had to stop immediately. These guys helped us out, showed our toddler some very cool cars, vintage vehicles, and a construction machine. They even had animal crackers for the toddler! Great shop, great help, big hearts.