Cafe Latte was very good and adequately hot. I hate it when you pay $7 for a coffee and the steamed milk is bare above room temp. The sever and barista were friendly and efficient. The roasting code beans Smelled great as well. During my visit it appeared the place is going through a renovation. Quality coffee and competitive prices. Great alternative to Starbucks if coffee is your focus. Heading back there today!! Thanks honest coffee roasters staff. read more

Honest Coffee Roasters - Making coffee - Coffee Roasteries Near Me - Franklin, Tennessee

Stopped in on a Saturday morning. No line ordered a Cuban and got a cake muffin. Muffin was good and fresh. I watched them make the Cuban and was surprised that the sweet milk had settled so heavily on the bottom. Very limited coffee menu. Staff was not very inviting. read more

Honest Coffee Roasters - Entrance - Coffee Roasteries Near Me - Franklin, Tennessee

We came here during the pandemic when places we're just starting to open back up. We hadn't had "good coffee" in a long few months, but thankfully Honest Coffee came to our rescue. We love coming to the factory and seeing the hints of history and old building throughout. Honest has some really comfy chairs/rustic wood to lounge around. All the workers were nice and seemed to be enjoying their jobs. The coffee was fantastic. We got an iced coffee, a mocha, and two to-go Roosevelts. The iced coffee was just great coffee which was exceptionally smooth. The mocha was not overly sweet but hit you with the perfect amount of cocoa. Lastly, the Roosevelt was our favorite with a latte taste mixed with cinnamon. We will definitely be coming back here again when we want some good non-chain coffee! read more

Honest Coffee Roasters - Mocha with some extra fancy foam - Coffee Roasteries Near Me - Franklin, Tennessee

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If you're looking for one of the best pour overs in the Franklin/Nashville area this is the spot. If you're in town for the holidays the holiday blend (it may change year to year) is incredible. Great drip. Great pour over. Couldn't recommend enough. read more

Honest Coffee Roasters - Bagel with cream cheese, pour over - Coffee Roasteries Near Me - Franklin, Tennessee

Food was decent. Drinks were good as well. I don't understand why they use plastic cutlery in a place like this...

Wrong order (forgot espresso in dirty chai) and very impersonal staff. If you're in service, make eye contact, acknowledge people.

Hit or miss on who makes your favorite brew. I have had very good drinks and some that were like mmmm? Nice and open, lots of seating. Quick service. read more

This local roaster ranks up there with the best Tennessee has to offer. With a few locations this Franklin site is housed in an old factory as part of the historical part of the city. Roasted beans fresh on site, mixed drinks made with dairy fresh milk, cold brew and seasonal specialties are the norm and a team of baristas that rivals chick fil-a's hospitality. We visited each day of our vacation as the environment is relaxing and their coffee is amazing read more

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Stopped in to the Factory while visiting family in Franklin and stumbled upon Honest Coffee Roasters (HCR) as we walked in the building. Love the open space with high ceilings. I thoroughly enjoyed my large Roosevelt (slightly spiced and wonderful) and my wife enjoyed her medium Cuban (made with sweetened condensed milk). We bought a bag of the Montanita coffee to take home with us as well - look forward to trying it in the near future. While the drinks were delightful, my favorite thing about HCR was the ability to view the coffee roasting in action. You can tell it is a meticulous process as the employees monitor temperatures, amounts, and other variables throughout the roasting process. That attention to detail is what will keep me coming back when I visit Franklin in the future! read more

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We were here on a busy Saturday. We enjoyed the new, larger, more open spacious remodel. Once we ordered, The service was quick. I recommend the Cuban and the Avocado Toast. read more

Great coffee and tea. Seasonal offerings. Gets very busy on the weekends. Several seatings options. Cool vibes inside the Factory. read more

Honest Coffee Roasters - Matcha latte with coconut milk and orange creamsicle latte - Coffee Roasteries Near Me - Franklin, Tennessee

One of my favorite coffee spots in the Franklin area! I decided to work remote from The Factory today and had to stop by Honest for some caffeine! I got an Iced Mocha and while the muffins and treats looked tasty, I resisted the urge to buy one! The Mocha was great! Came back later in the day for a little more caffeine and got an Up&Up which is the coffee soda that they have on tap there! So good! read more

Honest Coffee Roasters - Iced Mocha - Coffee Roasteries Near Me - Franklin, Tennessee

I love Honest. Been my go to since it opened years ago. So it gets 5 stars, but I'm gonna say this here. The matcha is terrible! Hoping they can step that up! read more

Really good coffee. Was the best cold coffee I've ever had and in a nice little common mall place with a great bakery next door

This is a cool shop in the Factory. In the middle of a remodel, so it was a little chaotic. I visited twice and got a Nitro cold brew the first time and a regular cold brew the second time. There's a reason for that. When we went at 4:30 in the afternoon they were no longer offering pour overs. The pour over bar was closed for the day. However, we went at 10:30am the next day and they weren't offering pour overs that morning. I said I would take a nitro cold brew and they didn't have any of that either. At 10:30am? I get it. Things get busy and you might not be able to handle pour overs, since they take more time. You can have a big crowd that drinks all the cold brew and you run out. BUT put a sign up or take it off your menu. Let people know. It's horrible when you stand in line for 20 minutes and you can't get what you want. I visited another coffee shop in Nashville today, and with a line twice as long and the same number of staff, they did a pour over. read more

Honestly...Great high quality coffee with unique blends and flavor options. Fairly pricey for what you get but probably one of the better lattes I've had in a while. And in all honesty...the lines are out the door if you go on a Sunday. A packed house means this is a local favorite. Great for grabbing a cup while you walk around the factory, or stay and have a meeting and get some work done. Great vibe, great atmosphere...I liked the slanted laptop friendly community wooden table. But to be Honest...ha! Sorry couldn't help myself...it's more of a workspace. So if you're going to sip and stay, better get a regular table if you can find a spot. They fill up fast! I tell you no lies...there are 2 entrances right by the barista station so the lines and orders can get confusing so you have to pay attention to when your order is up. But they do make it in a timely matter and for how busy they are it comes out fast! To be transparent...I do wish they offered more dairy free milk options. They don't have soy, and the almond milk choice is exotic if you came to party. But if you are on the oat milk band wagon then this place is really for you! Scouts honor! read more

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Honest Coffee used to be one of my favorite spots. It's been a while since I've visited because I moved away from the area. Today, I found myself in Franklin, TN, and decided to check in at The Factory. The place has really stepped up its look since they've expanded and it was packed, which made me think they've maintained the quality I used to love. Unfortunately, I was very mistaken. I ordered a café macchiato, the traditional kind, not the Starbucks version. It's a simple drink: just a shot of espresso with a dollop of foam. This should be a test of true quality, as you can't hide bad coffee behind sugars and creams in such a basic drink. Sadly, it turned out to be one of the worst coffees I've ever had. It was incredibly sour, lacking any of the rich coffee flavor I expected--just an acidic drink that was nearly undrinkable. This isn't the first time I've had a bad experience here. The last time I visited, the coffee was similarly disappointing, but I brushed it off as a one-off bad day. Now, I see it might be a new standard, which is really disheartening. Congratulations to Honest Coffee on their expansion, but it feels like they've shifted their focus to quantity over quality. If this is the direction they're heading, I won't be returning. A good espresso drink shows the real quality of a coffee place, and sadly, this basic part of their offering was a disaster. read more

Atmosphere is great, food and coffee is wonderful but the service ruins it all. Most people who I speak to in Franklin almost all say the service is horrible. Today I witnessed a woman come to the counter with her acai bowl that needed attention and the barista on the espresso bar who she asked to help her was so rude, he didn't make eye contact with her, took a while to actually help her and just had this annoyed attitude. They're always so busy which is understandable but a smile and accommodating spirit goes a long way. Such a bummer. Everything about Honest is great if you don't want kind customer service. read more

Coffee was good, and strong...but wow is this place expensive! Overall, giving it two stars as I'd probably choose some other local options that are a little less pricey! read more

We just left after ordering a First Lady, A Mocha and an Americano. The team of young men who were working were on point with service, and presentation. All of our drinks were perfect and none of them were super expensive. All 3 drinks for under $18. Well done, Honest Coffee Roasters! read more

I love the folks that work here but ever since Nick left they cannot seem to get the carbonation right so the Up & Up (coffee soda) is available. Employees care, but the owner needs to step in and fix the issue. It has been going on too long. This has been going on a while. No issues in West Nashville, Up& up available every time. Sorry to say, we are former regulars. read more

I recall when this establishment was a smaller, more intimate shop with a staff that genuinely prioritized customer service. I am quite particular about my drinks and typically order a mocha that is stirred thoroughly, without foam, and with either half-and-half or heavy cream if available. While I understand that whole milk was used in my drink, I take responsibility for that choice. However, when I observed the barista preparing my drink, it became clear that not only was it not stirred, but half of the cup was foam. Upon addressing both of my concerns, the barista assured me that she had followed my instructions, though this was untrue. She seemed more focused on the design she created on top of the drink--one that many other coffee shops replicate--rather than ensuring my specific requests were met. The manager kindly offered to void my ticket, and I gladly returned the drink. What I've come to realize is that what was once a charming, high-quality local coffee shop has grown beyond its original roots and no longer seems to prioritize the level of service it once offered. read more

I needed a place to hangout after Church for a few hours and this place was perfect. It's the anti-Starbucks, with an eclectic environment and comfortable seating. I had a Cuban. read more

This place has an excellent vibe. They also have a great product. I ordered a 12 ounce flat white and was amazed when the bill came to $9.30. Apparently they charged me a buck 50 for almond coconut milk that they make in house. I wish I would've known that they were going to charge me for that. But even without that, eight dollars for 12 ounces is too rich for me. For others that might be in line with your expectations. read more

It's located inside a mall, but has an outside entrance. There's a small spot outside you can sit. They have a giant machine(I assume has something to do with coffee beans) inside the shop. They make everything in front of you which is nice. Even though I got my order to go the barista still made a design in my latte. The flavor was great. More coffee flavor with a subtle mocha taste. I enjoyed it. It looks like they are doing some construction to the area, but I wasn't concerned it would compromise the coffee. read more

Honest Coffee Roasters - Mocha latte - Coffee Roasteries Near Me - Franklin, Tennessee

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Incredible coffee! Get the Cuban. Super trendy and has a great atmosphere. All the people working there are very friendly. I'll definitely be going back. read more

I ordered Cuban Coffee and it's my jam! Really smooth and gave me a kick in the ass! The coffee house is really cute and tiny, the staff was super friendly and they have diff chocolates from around the world. I purchased 2 that came from Dominican Republic bc i liked the packaging. Only giving 4 stars only based on how long it took to make my coffee. I had enough time to walk through 3 stores and still wait for my drink. I waz with a friend and we had no orders in front of us. I highly recommend swinging by this place for your coffee fix. read more

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FANTASTIC. I was out looking for a cup of coffee for me and mom and stumbled across this little coffee shop. So glad I did. I just asked for two drip coffees and they were fantastic. My mom usually likes cream in her coffee, but didn't need any as the coffee was so great. In addition to drip coffee, they had some pour over coffee as well as teas, espressos and a few special drinks. They had a few baked good coffee options, but I didn't get a chance to try. I would definitely try on my next visit. There's plenty of parking and the location is great. I highly recommend! read more

Abe Lincoln is my hero and I love any coffee shop that properly represents him! Walking into this artisan coffee shop I look to my left and see a large world map with journals, coffee mugs, bags of coffee, and other locally made goods. To my right is a gorgeous American flag hanging from the ceiling with a faceless, black and white drawing of Abe himself. It was love at first sight! At the ordering counter they have a very simple menu a a small deli case of really different style baked goods for purchase. I did end up getting any but the mini apple pie lookin' treats were calling my name and such a great addition to the theme. I ordered the Cubano the first visit and a Cortado the second.. Definitely recommend the Cubano over anything! So tasty yet not too sweet to where you can't taste the biter richness of the craft espresso. This shop means business! If you're looking for a cheap little sugary caffeine boost this is not your spot. Even their mocha means business with it's rich cacao notes and thick espresso base. When you walk in and see a bazillion dollar roasting machine, Abe Lincoln on the wall, and baristas with curly staches that is nothing to mess with! "Honestly" some of the best espresso I've ever had and definitely some of the coolest decor I've seen. Local coffee connoisseurs DEFINITELY come check this place out NOW if you have not! Tourists this is a must as well! Be "honest" with yourself, you know you want this. read more

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Staff members were not friendly what so ever. They were upset we said something about getting the wrong milk in our coffee.....paid $15 for 2 oat milk small lattes. Very high price Not friendly staff But good coffee Won't go again read more

Ah, mediocre.... $4.75 for a 8oz specialty coffee is a bit steep... It's kiddie size, so not worth the price to me... To get a sample taste of a drink, for basically the same price as as the breakfast I get at Cracker Barrel, is not enough to keep me coming back... I'll invest in my own barista machine at home, before I waste anymore money like that... It was good, but not good enough to spend that kind of money (UNLESS it's a treat every once in awhile)... Upon observation, I seem to be in the majority here... Many customers seem to frequent this place... They are even willing to pay $3 for the cheapest thing on the menu (small-regular drip, black coffee)... That kind of peeves me too... Talk about inflation on prices... It makes Starbucks look better( at least more quantity per dollar)... Better yet, I'll just continue to buy my Starbucks bag of coffee @ Costco and make it at home, for a fraction of the price... Plus, they were SLOW today... I could have made a trip home and been back, by the time I received my order. Edit: I changed my post from 2 stars to 3 in a matter of minutes bc a local informed me that you get free refills on regular coffee... And, sure enough, this is true...Bonus! read more

Service was terrible, staff is rude, at least the same 2 people I've encountered and most of the coffee items on the menu weren't even available. This is the second time I've experienced this on back to back visits. Both times i was there within 2 hours of them opening. The ambiance was nice, a bit crowded and hard to pick up your coffee without asking people to move. Will not be coming back read more

I'll start with the good but will follow it with what's unfair pricing on bowls. Good: beautiful new renovation, excellent expresso, super nice staff (albeit some have no clue how to work the register). Not so Good: Pricing for bowls is suspect. You charge for peanut butter in the initial price of the bowl and charge more to substitute almond butter - ok maybe. But to charge $2 for adding blueberries and a second $2 to add strawberry's which equals 40% of the total cost of the entire bowl is insane. For starters the menu shows $2 for strawberry's blueberry's which makes u believe they are both included. Worse you get maybe two total strawberry's sliced up how the heck is that $2!! Suggest $1 for any fruit u want added a la cart. The açaí mix is very limited as well and would prefer real granola instead of a pile of dry oats. Hopefully this is dialing it in as they just opened but stop overcharging for some extra toppings. read more

If you want good Coffee, this place is my go-to. The vibes are great and the coffee is good.

Great coffee in a cool location. Their storefront is in The Factory and the space fits the industrial vibe well. I opted for The Roosevelt, a latte with cinnamon. The latte was the perfect temperature for immediate drinkability, the espresso was smooth and balanced, and the cinnamon was an accent note that did not overpower. The space was bustling and full of folks working so I took my order to-go to walk around with while I explored the rest of The Factory. Give these guys a try! read more

Just on the quality and taste of the product alone, and the friendliness & competence of the staff, it's a SOLID 5 STARS. But..part of a business is the other stuff too. I just don't like going there because... 1.) SLOW. They have one espresso machine. 2.) PRICEY. The biggest size is 16oz and even then, it's filled with ice so it comes down to about 10oz of product. 3.) LIGHT ROAST ONLY? They advertise as having a light to medium, but it's light. The caffeine reuptake doesn't bloom nearly as well. In other words, you'd need 2-3x the product to get the same effect you may be accustomed to. 4.) STUFFY ATMOSPHERE. The space is cool. The clientele that fill it? Not so much. Solutions? Open another location elsewhere. Have 2 espresso machines. Lower prices or increase sizes at current price point. read more

Honest Coffee Roasters - Large Iced Roosevelt. - Coffee Roasteries Near Me - Franklin, Tennessee

Franklin has a gem in this coffee shop. The staff is friendly and knowledgeable. The drinks are so good. The vibes... oh the vibes! With the shop expansion there are tons of places to sit and work as well as places to meet with friends. If you're looking for a recommendation you need to try the Roosevelt. It's a latte style drink with a different type of simple syrup (cinnamon?). But their black drip is so good too! read more

Honest Coffee Roasters - This Roosevelt is v good tbh - Coffee Roasteries Near Me - Franklin, Tennessee

Fantastic coffee in a cool location in Franklin, Tennessee. The service was wonderful and it is just fun place to relax and visit. read more

Honest Coffee Roasters - Cool place to hang - Coffee Roasteries Near Me - Franklin, Tennessee

Quality of coffee is excellent, but not their attitude. Extremely pretentious and when I asked for a breve latte they said they don't do breve cuz it's not good on the machine's wand.!?!? Uhmmm...I informed the barista that someone is lying to you, they have a Slayer... ...which not only has a pre-infused dual volumetric shotter, but it boasts a patented two-phase pressure unit that allows it to be possibly the most dry AND the best wand for steaming on the market! So I don't know wut the real reason is about honest not doing breve but it's complete bullshit. One of my favorite coffee shops in Austin uses a Slayer and I get breve lattes all day long! As well as places I know up in Seattle. I proceeded to ask for an iced breve, still...no go. He then recommended to try their savory oat milk instead cuz it's healthier. wtf?!? Now yur telling me wut I should order?!? I've never heard of a coffee shop not providing breve. wtf?!?!?? read more

The coffee and staff are amazing and I have been coming here almost every day for past 3 years. I'm a massive supporter of the team and coffee but the amount of price increases is now to a point where the price is spoiling the taste. With a coffee (with tip) now just a few cents under $10 it is no longer supportable. Still recommend it if you're visiting Franklin but not as your daily visit. I hope these increases are being passed onto the staff. read more